Back

Kia of North Austin

Austin, TX

4.8
1,998 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *Our non-commissioned sales professionals are focused on meeting your needs to ensure you are satisfied throughout the entire buying experience. *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
Contact Dealership

13175 N US Hwy 183

Austin, TX

78750

Directions

By Type

Showing 1,998 reviews

May 23, 2023

Very curious and finished my car in record time. Also washed and vacuumed so I was very pleased. More

by noliver834
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
May 24, 2023 -

Kia of North Austin responded

Hi, Thank you for the review. We are glad our team was able to leave your car in great condition. We hope to work with you again here at Kia of North Austin.

May 23, 2023

was looking at a vehicle on their lot. I fell in love with it. I made what I've now been told were poor assumptions and then was talked down to and "mansplained" to by salesman James. I l More

by Elizabeth
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
James Underwood
May 24, 2023 -

Kia of North Austin responded

Elizabeth, Thank you for your business and giving us the opportunity to provide you with first class service. We hope we did well enough to turn this review into a five star review! Congrats on your new Telluride! Please let me know if I can help in the future. Respectfully, Ben Klein General Manager

May 20, 2023

Shawn was very professional and quick with my car maintenance. Clearly told me the situation of my car and gave good advice. More

by axiomaticmeows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023 -

Kia of North Austin responded

Hi, Thank you for the review. We are glad your time with us was a professional experience. We hope to see you again here at Kia of North Austin.

May 19, 2023

I have been coming to this Dealer since 2005 when I got my first Kia because of their great service. They still make me feel at home!! I have a feeling that I am talking to my friends, I have been More

by Victor Delgado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel. Shawn
May 19, 2023 -

Victor Delgado responded

Thank you for making me feel at home, and for the great service you all perform. Special thanks to Daniel and Shawn I think is his name.. I really appreciate you!!!!

May 18, 2023

My service writer Jessie was super easy to work with, was my first service at kia ever, and he made it effortless. Very professional and car was completed ahead of schedules time so that was a bonus!! Tim G More

by TJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie
May 18, 2023 -

Kia of North Austin responded

Hi TJ, Thank you for the review. We are glad your time with our service team was an excellent experience. We hope to see you again down the road.

May 18, 2023

Great service team Jason Bertola And Levi Durst are wonderful and really care about their customers and delivering quality services More

by dansmoose1998
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi Durst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Bertola
May 19, 2023 -

Kia of North Austin responded

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Kia of North Austin.

May 16, 2023

Though the car I purchased here was great I have continued to have a horrible experience here. The inital sale of the car involved us seeing a different total cost of the car when we moved back to t More

by brinschultz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick Myhra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wills Philyaw
May 17, 2023 -

Kia of North Austin responded

Hello, Thank you for bringing this to my attention. I apologize for the stress this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Ben Klein Benklein@lithia.com

May 15, 2023

Just as always excellent service! Always great communication. Let’s me know about everything that my car needs! More

by Rivas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel epstine
May 15, 2023 -

Kia of North Austin responded

Hi Rivas, We are glad your time with us was a professional experience. We appreciate the review and hope we can work with you again here at Kia of North Austin.

May 14, 2023

More trustworthy than I expected from a car dealership. So many $ games played are involved. I really do like my new car. More

by Bbmullican
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susan Idais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josue Castejon
May 15, 2023 -

Kia of North Austin responded

Hi, We are glad your time with us was a transparent and professional experience. We appreciate your review and hope to work with you again here at Kia of North Austin.

May 13, 2023

Calvin was very helpful and made the whole experience seamless. I appreciated that the process did not take very long. Would recommend to a friend More

by Megan Lemmon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Coffee, Joshua Lemieux
May 15, 2023 -

Kia of North Austin responded

Hi Megan, Thank you for the review. We are glad your time with our team was a quick and efficient experience. We hope to earn your business again soon.

...
42
...