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Kia of North Austin

Austin, TX

4.8
1,998 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *Our non-commissioned sales professionals are focused on meeting your needs to ensure you are satisfied throughout the entire buying experience. *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 1,998 reviews

June 08, 2023

Let me begin by saying Hannah is a great asset to your dealership. The thought of having to deal with purchasing a new car was not one we were looking forward to. Hannah made this process painless and v More

by Vmercure
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Lemieux
Jun 09, 2023 -

Kia of North Austin responded

Hi, We appreciate the review. We are glad your time with us was a wonderful experience. We hope to see you again here at Kia of North Austin.

June 05, 2023

Every person I dealt with was friendly and knowledgeable. Thank you for helping me get my Kia! More

by holmstromterrie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi Durst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Underwood
Jun 06, 2023 -

Kia of North Austin responded

Hi, We appreciate the kind words. We are glad your time with us was a wonderful experience. We hope we can work with you again here at Kia of North Austin.

June 05, 2023

Kia of North Austin has a very professional staff and great friendly customer service. From purchasing a car to servicing a vehicle I’ve always had a positive experience. More

by Paul D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Durst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Kia of North Austin responded

Hi Paul, Thank you for the review. We are glad your time with us was an overall fantastic experience. We hope to work with you again here at Kia of North Austin.

June 01, 2023

First of all, I was able to schedule an appointment quickly. My service advisor Patrick, greeted me quickly and answered all my questions. More

by Dolce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick McCarthy
Jun 01, 2023 -

Kia of North Austin responded

Hi Dolce, Thank you for the review. We are glad your time with us was a quick and efficient experience. We hope to see you again here at Kia of North Austin.

May 31, 2023

Hannah went above and beyond to help me purchase my first Kia. I would highly recommend the Dealership just because of Hannah. More

by Jbotx3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Kia of North Austin responded

Hi, Thank you for the review. We will pass along the kind words to Hannah and our team. We hope to work with you again here at Kia of North Austin.

May 29, 2023

Josue was awesome, I’m always really nervous going into a dealership because I feel like I’m always pressured but not this time around! He was patient with me and gave me the right deal for me! Richard was a More

by Ivan a
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josue Castejon
May 30, 2023 -

Kia of North Austin responded

Hi Ivan, Thank you for the review. We are glad your time with us was an awesome experience. We hope to see you again here at Kia of North Austin.

May 30, 2023 -

Ivan a responded

Yes see you whenever we need maintenance!

May 27, 2023

Fast and pleasant. Everyone was very nice and concerned if I needed anything. No complaints. More

by Hurst1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn chamberlin
May 30, 2023 -

Kia of North Austin responded

Hi, We appreciate the review. We are glad your time with us was a fast and efficient experience. We hope to see you again here at Kia of North Austin.

May 25, 2023

Quick service and top notch professional customer care. I came on Monday for a warranty service and got out on Wednesday the same week. Couldn’t be happier. Highly recommended! More

by tienlong1991
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
May 26, 2023 -

Kia of North Austin responded

Hi, Thank you for the review. We are glad your time with us was a professional experience. We look forward to seeing you again here at Kia of North Austin.

May 23, 2023

I have bought and owned close to 20 cars in my life. This was hands down the worst car buying experience of them all. KIA corporate should be ashamed of this location and specifically their finance t More

by DUPOLIS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brad Bovee, Joshua Lemieux
May 24, 2023 -

Kia of North Austin responded

Cristiano, We appreciate your business! Please email me directly at benklein@lithia.com so that I may better understand the complaint in your review. We are 100% transparent in our sales process and take that very seriously. I look forward to hearing from you. Respectfully, Ben Klein General Manager

May 23, 2023

Every time I take my car to them, they take great care of it and I know I can trust their mechanics to do the job properly. Daniel always gets my cars done with great service and I am proud to recommend them More

by Treasures58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
May 24, 2023 -

Kia of North Austin responded

Hi, Thank you for the review. We are glad your time with us was a professional service. We hope we can earn your business again here at Kia of North Austin.

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