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Kia of North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.8
2,111 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,111 reviews

December 13, 2023

I wanted to drop by and leave an excellent review for one of the best salespeople I have met, Delane Sheppard. I bought a 2018 Ford EcoSport from him at Kia of North Austin and am very pleased. But, to be fr More

by Juan Recondo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Delane Sheppard
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Dec 15, 2023 -

Kia of North Austin responded

Juan, we're so glad to know that Delane made your car buying experience at Kia of North Austin memorable and enjoyable. We appreciate the kind words! We hope to see you again soon.

December 12, 2023

Very helpful and friendly people would recommend them to everyone. Hands up to the dealership More

by mperez2short
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos service
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Dec 13, 2023 -

Kia of North Austin responded

Hi, We appreciate the review. We are glad your time with us was a friendly experience. We hope to see you again here at Kia of North Austin.

December 11, 2023

Very efficient staff and makes sure your car is in top tier shape when done More

by dianerapalo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Dec 11, 2023 -

Kia of North Austin responded

Hi, We appreciate the review. We are glad your time with us was a great experience. We hope to see you again here at Kia of North Austin.

December 09, 2023

Excellent employees Patrick is great and his mustache looks very good, all employees friendly and professional More

by biloren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick in service, Cody Frazier
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Dec 11, 2023 -

Kia of North Austin responded

Hi, we're delighted to know that Patrick and the rest of our team at Kia of North Austin provided you with excellent service. Thanks for sharing your experience.

December 08, 2023

Wills made this the best, easiest & fastest car buying process i have been through! if i could recommend him to the whole world, i would! thank you! More

by piperrdaviss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw
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Dec 08, 2023 -

Kia of North Austin responded

We're so glad to know that Wills made your car buying experience at Kia of North Austin a breeze! Your recommendation means the world to us. Enjoy your new ride and thank you for sharing this review!

December 06, 2023

Kia North is a great dealership to buy from I have bought several vehicles from this dealership and anytime I had any issues with my vehicle It is always taken care of.. I will recommend any one looking to b More

by SweetBee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wills Philyaw, James Underwood
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Dec 07, 2023 -

Kia of North Austin responded

We're so glad to know you've had positive experiences with us at Kia of North Austin! Your recommendation means a lot and we appreciate your continued support. We'll always be here for any vehicle needs you may have in the future!

December 05, 2023

I showed up for an oil change, and the service advisor noticed that there was a recall check that they could do at the same time. And pay extra attention to the battery, as it had been acting up. Finished More

by rcfatx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick McCarthy
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Dec 06, 2023 -

Kia of North Austin responded

We're glad to know that your visit for an oil change at Kia of North Austin went smoothly and efficiently. It's important to us that we take care of all necessary checks during your service appointment. Thanks for the positive feedback!

December 02, 2023

Kia of North Austin is always quickly responsive to my needs as the owner of a Soul. They fit me in for tuneups and repairs in a timely fashion. They keep me apprised of what’s needed, the cost etc before More

by vabloom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 04, 2023 -

Kia of North Austin responded

We're glad to know you've had such positive experiences with our service team at Kia of North Austin. We strive for transparency and professionalism, so it's great to see that reflected in your visits. Thanks for trusting us with the care of your Soul!

November 30, 2023

Fast friendly service, even washed car afterwards, car was in and out in 30 minutes More

by Paintedlady5tats
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn chamberland
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Dec 01, 2023 -

Kia of North Austin responded

Hi, Thank you for the review. We are glad your time with us was a fast and friendly experience. We hope to see you again here at Kia of North Austin.

November 29, 2023

Great service I was really impressed how fast I got a oil change and tire rotation 30 min grated job! More

by koolaide1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
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Nov 30, 2023 -

Kia of North Austin responded

We're glad to know you were impressed with our quick and efficient service at Kia of North Austin! We aim to get your car back on the road as soon as possible. Thanks for sharing your experience!

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