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Kia of North Austin

Austin, TX

4.8
1,998 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *Our non-commissioned sales professionals are focused on meeting your needs to ensure you are satisfied throughout the entire buying experience. *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 1,998 reviews

July 17, 2023

Ivan R was very helpful and I felt fair and honest. Worked with me to make a deal. I went by late in the day, but he answered all my questions and made sure I was comfortable with driving my new car be More

by mgp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan Rodriguez, Joshua Lemieux
Jul 17, 2023 -

Kia of North Austin responded

Hi, We appreciate the review. We are glad your time with us was a great experience. We look forward to seeing you again here at Kia of North Austin.

July 15, 2023

Service advisers are really good and consistent. Part of reason why I bought a second KIA More

by Customer51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Coffee
Jul 17, 2023 -

Kia of North Austin responded

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Kia of North Austin.

July 15, 2023

Always delivers excellent service. Why would we go anywhere else. Good service ..good price..everytime More

by lynn
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Service
Jul 17, 2023 -

Kia of North Austin responded

Hi Lynn, Thank you for the review. We are glad your time with us was an excellent experience. We hope to see you again here at Kia of North Austin.

July 14, 2023

Professional and very courteous. Waiting area comfortable. Definitely recommend. Cody and Shawn were a pleasure to work with. More

by Gledhead13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody and Shawn in service.
Jul 14, 2023 -

Kia of North Austin responded

Hi, Thank you for the review. We are glad your time with us was a professional experience. We hope to see you again here at Kia of North Austin.

July 11, 2023

Clean comfortable waiting area. Professional and courteous staff Status and options clearly explained Highly recommend More

by Threewc75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick , Ivan Rodriguez
Jul 12, 2023 -

Kia of North Austin responded

Hi, We appreciate the review. We are glad your time with us was a professional experience. We hope to see you again here at Kia of North Austin.

July 10, 2023

Friendliest and most knowledgeable folks in the Austin car business...Richard, Ivan and Sean in service...5 stars!! More

by Rob Fury
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean in the service department , Ivan Rodriguez
Jul 12, 2023 -

Kia of North Austin responded

Hi Rob, Thank you for the review. We are glad your time with us was a friendly experience. We hope to see you again here at Kia of North Austin.

Jul 12, 2023 -

Rob Fury responded

You know, why would I go anywhere else? You guys are the best,!!

July 09, 2023

The service is great. The staff is very attentive and I was kept updated on the status of my vehicle. More

by majorgj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jul 10, 2023 -

Kia of North Austin responded

Hi, Thank you for the review. It was a pleasure to work with you here at Kia of North Austin. We hope to provide you with another great service down the road.

July 08, 2023

Cody the sales manager greeted me outside as soon as I pulled up to the Service Department. He introduced me to my service advisor, Daniel, who explained what would be done and how long it would take. Dyl More

by fred.guerra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylyun Villarreal
Jul 10, 2023 -

Kia of North Austin responded

Hi Fred, Thank you for the review. It was a pleasure to work with you here at Kia of North Austin. We hope to provide you with another great service down the road.

July 07, 2023

Very friendly and professional. They take extra care of your needs. Patrick took great care of my vehicle even though I did not have an appointment. Thank you. More

by susie.mather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Jul 07, 2023 -

Kia of North Austin responded

Hi Susie, Thank you for the review. We are glad your time with us was a professional experience. We hope to see you again here at Kia of North Austin.

July 01, 2023

Shawn and everyone on the team are a 10. Fantastic service. And the mechanic video is brilliant customer interaction that helps customers trust the process. Hats off to Ben and the entire te More

by Coach Trey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Jul 03, 2023 -

Kia of North Austin responded

Hi, We appreciate the review. We are glad your time with us was a trusted process. We look forward to seeing you again here at Kia of North Austin.

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