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Kia of North Austin

Austin, TX

4.8
1,998 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *Our non-commissioned sales professionals are focused on meeting your needs to ensure you are satisfied throughout the entire buying experience. *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 1,998 reviews

July 26, 2023

Had a fantastic experience at the dealership! The staff was friendly, knowledgeable, and attentive. They made the process smooth and enjoyable, and I'm thrilled with my new car! Working with W More

by Kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Durst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wills Philyaw
Jul 26, 2023 -

Kia of North Austin responded

Hi Kim, We appreciate the review. We are glad your time with us was a fantastic experience. We hope to work with you again here at Kia of North Austin.

July 25, 2023

Daniel is always there to help he and the service team are extremely helpful and courteous. I enjoy taking my car in because I know me and my vehicle are a priority More

by april007james
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Daniel
Jul 26, 2023 -

Kia of North Austin responded

Hi April, Thank you for the review. We are glad your time with us was a helpful experience. We hope to earn your business again here at Kia of North Austin.

July 25, 2023

Amazing service at the service department! Especially from Carlos, he took care of my car and provided 5 star service at every step, communication was clear and concise, i’m tempted to say he’ More

by fiend_bonsais.0b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Areizaga
Jul 26, 2023 -

Kia of North Austin responded

Hi Fiend, We appreciate the review. We are glad your time with us was an amazing experience. We look forward to seeing you again here at Kia of North Austin.

July 21, 2023

Service staff here are polite and attentive. Service has always been done quickly, and I'm on my way. Two Service appointments in, and I've not had to schedule weeks in advance, available appoin More

by jamesp882
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levi Durst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Bertola
Jul 21, 2023 -

Kia of North Austin responded

Hi James, Thank you for the review. We are glad your time with us was a quick and wonderful experience. We hope to see you again here at Kia of North Austin.

July 21, 2023

It was a pleasant experience getting my car serviced. Staff was very friendly and professional. More

by CoreyS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Areizaga
Jul 21, 2023 -

Kia of North Austin responded

Hi Corey, Thank you for the review. We are glad your time with us was a pleasant experience. We hope to see you again here at Kia of North Austin.

July 21, 2023

This is my second Telluride purchase, but first at the North Austin location. It was like night and day--seriously. The first purchase (not at this location!) was awful and this one was fantastic. Mr. Wil More

by DrRdrgz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wills Philyaw
Jul 21, 2023 -

Kia of North Austin responded

Hi, We appreciate the review. It was a pleasure to work with you here at Kia of North Austin. We look forward to seeing you again down the road.

July 18, 2023

Everyone is friendly and knowledgeable about the cars on the lot. Best ever car buying expirence! More

by jewelraine82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi Durst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wills Philyaw
Jul 18, 2023 -

Kia of North Austin responded

Hi Jewel, Thank you for the review. We are glad your time with us was a friendly experience. We hope to work with you again here at Kia of North Austin.

July 17, 2023

Excellent experience at Kia of North Austin. Patrick was very helpful in providing all the details and update. More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Jul 18, 2023 -

Kia of North Austin responded

Hi Andy, Thank you for the review. We are glad your time with us was an excellent experience. We hope to see you again here at Kia of North Austin.

July 17, 2023

The staff were very helpful and so friendly! They completed my service in a timely manner, and I appreciated that they provided a two-way Lyft voucher so that I didn't have to put my day on hold More

by Leanna-johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Jul 18, 2023 -

Kia of North Austin responded

Hi Leanna, We appreciate the review. We are glad your time with us was a helpful experience. We hope to see you again here at Kia of North Austin.

July 17, 2023

Friendly and very professional. The wait time wasn’t bad at all, which was a huge plus. I had a great experience. More

by shanise89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Jul 18, 2023 -

Kia of North Austin responded

Hi, Thank you for the review. We are glad your time with us was a professional experience. We hope to see you again here at Kia of North Austin.

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