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Kia of North Austin
Austin, TX
1,998 Reviews
Our WHY-
We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process.
HOW?
*Our non-commissioned sales professionals are focused on meeting your needs to ensure you are satisfied throughout the entire buying experience.
*We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership.
*Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online!
*Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius.
*As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,998 reviews
September 05, 2023
Dealership - excellent Service - excellent, no after service problems encountered Waiting area - clean and comfortable Purchased vehicles at this dealership and been using the service department si service problems encountered Waiting area - clean and comfortable Purchased vehicles at this dealership and been using the service department since ~2017 More
by Arturo
Employees Worked With
Zachary Schuller Sorento) Carlos Areizaga (Niro)
September 01, 2023
Dealership was very helpful and fast when it came to helping me get into a new vehicle. helping me get into a new vehicle. More
by handofatx
August 31, 2023
Dylyun was such a great salesman. No pressure and didn’t blink twice, when I wanted to test drive multiple vehicles. He was so efficient, knowledgeable and attentive. Susan, the Finan No pressure and didn’t blink twice, when I wanted to test drive multiple vehicles. He was so efficient, knowledgeable and attentive. Susan, the Finance Manager stepped in to process her end of the deal and she was very personable and fast. Great experience and I LoVE my new K-5. Check ‘em out! More
by C Mitch
Employees Worked With
Other Employees :
Reception had a shift change while I was at the dealership. Day shift and night shift receptionists we’re really nice and outgoing., Dylyun Villarreal
August 29, 2023
Jason provided a great service, explained all the features of the car I wanted, and offered a leasing plan that matched my budget. Richard, from finance, explained all the paperwork and made it simpl features of the car I wanted, and offered a leasing plan that matched my budget. Richard, from finance, explained all the paperwork and made it simple to understand. All the staff was friendly and I took home the car I love. More
by Denisse R
August 22, 2023
Well, update: It seems that I did not have the correct phone number for James. We’ve sorted it out and he’s been tremendously helpful. I called Daniel in service to ask about roadside hazard (as in, phone number for James. We’ve sorted it out and he’s been tremendously helpful. I called Daniel in service to ask about roadside hazard (as in, is that some thing I have) as well as to inquire about some of the basic features on my car and he was very helpful. There’s a key safety feature that apparently is neither included on this car nor available to add on. I’m immeasurably disappointed. But James explain to me how I might add it on later. In the long run, another good Kia experience. More
by lquenon1
Employees Worked With
Other Employees :
I’m not sure which sales manager I spoke with. I was very polite with him and explained my dissatisfaction. He was very uninterested and let me know by (literally) hanging up on me. I was not ‘an angry customer.’ I was just letting him know what happened., James Underwood
August 15, 2023
Service was excellent. Service rep kept me informed throughout the process and provided clear explanations with options for resolving the issues. Service rep kept me informed throughout the process and provided clear explanations with options for resolving the issues. More
by Mingram208
Employees Worked With
Shawn Chamberlain
