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Kia of North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.8
1,998 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *Our non-commissioned sales professionals are focused on meeting your needs to ensure you are satisfied throughout the entire buying experience. *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 1,998 reviews

October 05, 2023

Very happy with everything also everyone was very polite and helpful. Thank you all I will definitely recommend Southwest Kia to everyone I know of More

by Lopez3643
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tamara, Marco and a guy that greeted us and offered us a drink
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Oct 05, 2023 -

Lopez3643 responded

Very happy with everything also everyone was very polite and helpful. Thank you all and I will definitely recommend family and friends to Kia of North Austin

Oct 05, 2023 -

Kia of North Austin responded

Thanks for your kind words and recommendation. We look forward to serving any friends or family you send our way in the future! We appreciate you choosing Kia of North Austin and look forward to your future visits!

October 05, 2023

I have been a faithful customer since 2000. 3 cars and a SUV, still loving the company, including sales, service and finance personnel. Awesome service!! More

by Fj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach
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Oct 10, 2023 -

Kia of North Austin responded

Hi, We're so grateful for your loyalty to Kia of North Austin over the years! It's wonderful to know that our sales, service, and finance teams have consistently met your expectations. Thanks for sharing this awesome review!

October 02, 2023

Very friendly. Didn’t take all day! And willing to work with us to find a solution to get us into our car. More

by Clayton.f.boone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2023 -

Kia of North Austin responded

Thank you so much for the support, Clayton! Thanks for choosing Kia of North Austin. It was our pleasure to assist you efficiently and help find the perfect car for you. Thanks for your the 5 stars!

September 30, 2023

Carlos is very helpful and friendly. He was knowledgeable and efficient. it was a pleasant visit. More

by sherilynbuchanan398
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Oct 02, 2023 -

Kia of North Austin responded

Thank you so much for the 5 stars, Sherilyn! We strive to provide a professional and friendly environment for our customers, so it's great to hear we hit the mark for you! Come back and see us again soon at Kia of North Austin!

September 30, 2023

The staff is terrific, and identifying the work needed is very transparent/clear. I will continue to come back in the future. More

by kevinohare74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick McCarthy
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Oct 02, 2023 -

Kia of North Austin responded

Terrific and transparent are both words we LOVE to see here at Kia of North Austin! We appreciate your support and look forward to seeing you in the future. Safe travels until then!

September 30, 2023

Kia North Austin was a Great Experience! Service was prompt and efficient! Didn't take long at all. More

by sparklewindowsusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick McCarthy
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Oct 02, 2023 -

Kia of North Austin responded

Thanks for choosing Kia of North Austin! Our expert technicians always strive to provide the most reliable and efficient service possible, so we are glad to hear we hit the mark for you. Be sure to come back and see us again for your future automotive needs!

September 27, 2023

Friendly and professional; I really appreciate the service at this location. I also appreciate the snack tray! More

by rmcgrudiva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of the service person’s name
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Sep 27, 2023 -

Kia of North Austin responded

Hi, We appreciate the review. We are glad your time with us was a friendly and professional experience. We hope to see you again here at Kia of North Austin.

September 26, 2023

Cody was incredibly helpful and great to work with. While I was having difficulty at other locations, Cody was quick, had great customer service, and was apologetic for the troubles and found quick sol More

by angelique.calvillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 24, 2023

Took awhile to get appt. However, when we brought the car in they finished in a very timely manner. More

by Camoxy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick in service dept.
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September 23, 2023

They are thorough . They also provide LYFT services so that I was able to go home and wait!!! More

by sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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