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Kia of North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.8
1,998 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *Our non-commissioned sales professionals are focused on meeting your needs to ensure you are satisfied throughout the entire buying experience. *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 1,998 reviews

October 26, 2023

Courteous, knowledgeable, and great customer service. Joshua was fantastic. He took care of my car from beginning to end. More

by winkleyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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Oct 27, 2023 -

Kia of North Austin responded

We're glad to know that Joshua and our team at Kia of North Austin provided you with great service. Thanks for the positive feedback, we appreciate it!

October 23, 2023

A great dealership wonderful customer service I would recommend the company to everyone thank you More

by maxineminter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Myhra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wills Philyaw, Calvin Coffee, James Underwood, Jason Bertola, Joe Gomez
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Oct 24, 2023 -

Kia of North Austin responded

Hi, Thank you for the review. We are glad your time with us was a wonderful experience. We hope to see you again soon.

Oct 24, 2023 -

maxineminter responded

Great Job

October 18, 2023

Super fast and quick turn around thanks a lot. And Sean was super helpful and explained everything perfectly More

by Kais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
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Oct 19, 2023 -

Kia of North Austin responded

Hi Kais, Thank you for the review. We are glad your time with us was a quick and efficient experience. We hope to see you again here at Kia of North Austin.

October 18, 2023

They were quick to get back to me and I really like that and can’t call me back. Also, Ann worked with me. More

by Chas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos A
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Oct 19, 2023 -

Kia of North Austin responded

Chas, we're glad to know our team at Kia of North Austin was prompt and helpful in their responses. Thanks for the shout-out to Ann!

October 16, 2023

Everyone was very professional. The sales man Jerome was very helpful he worked reallly hard trying to find the right vehicle for my husband and I. More

by blanche_moore
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2023 -

Kia of North Austin responded

We're glad to know that Jerome and our team at Kia of North Austin were able to assist you in finding the right vehicle. Thank you for your kind words, we appreciate it!

October 13, 2023

The service department is always excellent. Daniel is fantastic and goes above and beyond. The cashiers are always friendly and I greatly appreciated the wash and vacuum before my car was broug More

by ericachasco01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
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Oct 16, 2023 -

Kia of North Austin responded

Erica, we're delighted to know that Daniel and the rest of our service department at Kia of North Austin have been able to provide you with excellent experiences. Thanks for your kind words.

October 12, 2023

Excellent dealership with personnel that can answer all questions. Buying a new vehicle was a pleasant experience. Many thanks More

by Crish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi Durst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Thompson, Wills Philyaw
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Oct 13, 2023 -

Kia of North Austin responded

Crish, we're delighted to know you had a pleasant experience at Kia of North Austin. We always aim to provide excellent service and answer all your questions. Thanks for choosing us!

Oct 14, 2023 -

Crish responded

This is the 4th vehicle that I have purchased through this dealership and have enjoyed all of them. This time I traded in my 2021 Telluride for a 2024 Telluride. I really liked the '21, but, love some new options on the '24. Jason and Wills made sure that I was happy with the vehicle I chose. This buying experience was the very best. LuCretia Thompson

October 11, 2023

The service department was spectacular… they were efficient, courteous and Carlos the service agent was very helpful and attentive to everything I needed. More

by martmo33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in Service
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Oct 11, 2023 -

Kia of North Austin responded

We're glad to know our service department at Kia of North Austin met your expectations! It's great that Carlos was able to assist you effectively. Thanks for the positive feedback!

October 10, 2023

The staff was very friendly and made us feel appreciated. We were able to get a ride home while waiting and they reached out as soon as they were done! More

by t.davis2495
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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Oct 11, 2023 -

Kia of North Austin responded

Hi, We appreciate the review. We are glad your time with us was a friendly experience. We hope to see you again here at Kia of North Austin.

October 07, 2023

Thank you so much for making this dream come true! I’m 20 and just had the best experience buying my 1st car!! Even better working with Hannah! She’s so helpful and friendly ( : Made the process easy More

by Chrishonnie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2023 -

Kia of North Austin responded

Chrishonnie, congratulations on your first car purchase! We're delighted to know that Hannah and our team at Kia of North Austin could make the process easy for you. Enjoy your new ride!

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