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Kia of North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.8
1,998 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *Our non-commissioned sales professionals are focused on meeting your needs to ensure you are satisfied throughout the entire buying experience. *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 1,998 reviews

November 15, 2023

Very friendly and helpful. Very understanding as we made up our minds. DJ was wonderful. More

by shemp2020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DJ was our sales rep. Richard was in finance.
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Nov 16, 2023 -

Kia of North Austin responded

Hi, Thank you for the review. We are glad your time with us was a wonderful experience. We hope to see you again soon.

November 12, 2023

Pleasant and friendly staff with attention to details. This is the second car I’ve bought from and will recommend to others looking for a great buying experience. More

by Oneoldcrow3134
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delane Sheppard
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Nov 13, 2023 -

Kia of North Austin responded

We're delighted to know you had a positive experience with our team at Kia of North Austin and that this is your second purchase from us! We appreciate the recommendation, thank you for choosing us again.

November 11, 2023

I have had good experiences before, this one was great! Will was attentive and helpful in finding what i wanted. Would absolutely recommend him and North Austin Kia. More

by thompson_blake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw
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Nov 13, 2023 -

Kia of North Austin responded

Blake, we're so glad to know that Will and our team at Kia of North Austin were able to provide you with a great experience! Thanks for your recommendation - it means the world to us.

November 07, 2023

Came in for a routine oil change. Service was quick and wonderful. Complementary car wash was nice! More

by Zachary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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Nov 07, 2023 -

Kia of North Austin responded

Hi Zachary, Thank you for the review. We are glad your time with us was a quick and wonderful experience. We hope to see you again here at Kia of North Austin.

November 04, 2023

I'm thrilled to share my absolute satisfaction with the service team at Kia North Austin, particularly my service advisor, Carlos. He's been incredibly helpful and ensured that all my car needs were met. T More

by claudettegro956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos, Service Advisor
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Nov 06, 2023 -

Kia of North Austin responded

Claudette, we're so glad to know that Carlos and our service team at Kia of North Austin have been able to meet all your car needs. Your satisfaction is important to us! Thanks for making the drive and sharing this wonderful feedback.

November 02, 2023

Carlos from the service staff was professional n helpful to me today during my time today More

by charner.white
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos, service dept
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Nov 03, 2023 -

Kia of North Austin responded

We are glad to hear that Carlos was able to assist you and that you had a great experience at Kia of North Austin. Thank you for choosing us!

November 02, 2023

My service technician Carlos was awesome! He took care of my service maintenance needs quickly, addressed all my questions and went over all info in regards to my service plan throughly. Hig More

by JOVITAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Areizaga
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Nov 02, 2023 -

Kia of North Austin responded

We're glad to know that Carlos was able to assist you with your service maintenance needs at Kia of North Austin! We strive for quick and thorough service. Thanks for the recommendation, we appreciate it!

Nov 02, 2023 -

JOVITAV responded

You are so welcome!!:-)

November 01, 2023

Great service great people with easy to understand technical skills kept us abreast of status as we progessed More

by Ttmatrix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2023 -

Kia of North Austin responded

We're glad to know you had a great experience with our team at Kia of North Austin! We always aim to keep our customers informed and make the process as easy as possible. Thanks for your review!

October 31, 2023

Ivan was very prompt and professional in getting me situated in my new car. Highly recommend him in my future with KIA. More

by troyfiacco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi Durst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Rodriguez
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Nov 01, 2023 -

Kia of North Austin responded

Troy, we're delighted to know Ivan provided you with such a prompt and professional experience at Kia of North Austin. We appreciate your recommendation! Enjoy your new car.

October 26, 2023

Kia of North Austin is the best. Shawn is a great service advisor, Service guys are awesome and the cashier ladies are super nice!! I always enjoy seeing the same people. Kia takes c More

by Ms. Ebony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn & the cashier
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Oct 26, 2023 -

Kia of North Austin responded

Hi, we're delighted to know that Shawn and the rest of our team at Kia of North Austin have been able to provide you with such great service. We appreciate your kind words and look forward to seeing you again!

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