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Kia of North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.8
1,998 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *Our non-commissioned sales professionals are focused on meeting your needs to ensure you are satisfied throughout the entire buying experience. *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 1,998 reviews

February 10, 2024

Clean, courtesy, informative, and respectful. The gentleman who helped me was helpful and kept me updated on what was happening. More

by miss.terri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department.
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Feb 20, 2024 -

Kia of North Austin responded

We're delighted to know that you had a positive experience at Kia of North Austin! Our team always aims to keep our customers informed and comfortable throughout their visit. Thanks for the review!

February 04, 2024

Second vehicle from this dealership and won't be my last personal was outstanding and listened to my wants and needs in a car and then took care of them More

by gene26james
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Rodriguez
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Feb 05, 2024 -

Kia of North Austin responded

We're delighted to know you had another great experience with us at Kia of North Austin! Our team is always here to listen and help find the perfect car for your needs. Looking forward to seeing you again in the future!

February 04, 2024

The entire experience from start to finish was very professional. Both our salesman and finance advisor were incredibly helpful during the process and we never felt rushed out the door despite it bein More

by Spitfire_bob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delane Sheppard
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Feb 05, 2024 -

Kia of North Austin responded

We're glad to know that our team at Kia of North Austin was able to provide you with a professional and helpful experience. We always aim for customer satisfaction, no matter the time or day! Thanks for your review.

February 04, 2024

Delane is the best. He is understanding if your needs and work with you exclusively More

by Mombeedebs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi Durst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delane Sheppard
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Feb 05, 2024 -

Kia of North Austin responded

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Kia of North Austin.

February 03, 2024

Patrick, my service provider, did awesome answering our questions and being attentive to my needs. More

by Jhaden05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Durst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick in service
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Feb 05, 2024 -

Kia of North Austin responded

Hi, We appreciate the 5-star rating. We hope to see you again here at Kia of North Austin.

February 01, 2024

My salesperson, Ivan is very professional and worked to get me the best deal he could on my new lease. The gentleman who handled the finance, I apologize for not remembering his name, was very nice and ver More

by k_crawley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi Durst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Rodriguez
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Feb 02, 2024 -

Kia of North Austin responded

We're glad to know you had a positive experience with Ivan and our finance team at Kia of North Austin. Thanks for the kind words about their professionalism and efficiency! Enjoy your new lease.

January 29, 2024

I was Easily able to make an online appointment. Once at the location, I was helped and assisted by Daniel. He gave me options and went over details for work on my vehicle. He set me up with text a More

by Chongsdaughter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Technician- I don't remember his name.
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Jan 29, 2024 -

Kia of North Austin responded

Thanks for scheduling your appointment online! We're glad to know that you had a great experience with Daniel and our team at Kia of North Austin. We always aim to provide detailed, efficient service for your vehicle needs. Come back and see us again whenever we can be of assistance along the way.

January 29, 2024

Carlos was awsome very good customer service and helpful explained everything in detail. Great company More

by wes19781978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos was great
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Jan 29, 2024 -

Kia of North Austin responded

We're glad to know that Carlos provided you with excellent service at Kia of North Austin! We appreciate your kind words and are here if you need anything else. Safe travels in your new car!

January 29, 2024

Great service, caring technicians that let you know they care about your car and you. More

by Mauded
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
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Jan 29, 2024 -

Kia of North Austin responded

We certainly care about you and your vehicle, Mauded! It's wonderful to know you had a satisfying service experience at Kia of North Austin. Travel safe and come see us again whenever we can next be of service.

January 26, 2024

Outstanding Customer Service! This dealership service department sets the bar of excellence that is unmatchable. They truly care about your needs and always go above and beyond t More

by Rocky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene & Shawn
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Jan 26, 2024 -

Kia of North Austin responded

It's wonderful to know our service department at Kia of North Austin met your expectations and went above and beyond, Rocky. We truly appreciate the kind words about our team's dedication to customer satisfaction! Let us know if we can assist you with anything else down the road!

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