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Kia of North Austin
Austin, TX
2,256 Reviews
At Kia of North Austin, we don’t just sell cars—we change the way people experience buying one.
Why choose us?
Because we believe the car business should be transparent, stress-free, and built around you.
Here’s how we deliver on that promise:
*Full transparency, start to finish. Whether you shop in-store or online through our Express Store, you’ll see upfront pricing, get an instant offer on your trade, review finance and lease options, and even purchase your vehicle 100% online if that’s your style.
*Comfortable, modern facility. Our newly renovated dealership was designed with you in mind—complimentary Wi-Fi, workspaces, snacks, coffee, water, and even free Lyft rides within 15 miles.
*Unmatched selection. As part of Lithia Motors, the largest new vehicle retailer in the world, we can connect you to thousands of pre-owned vehicles alongside our full lineup of new Kias. That means more options and better choices for every customer.
When you’re shopping for your next vehicle, don’t settle for “the way it’s always been.” Experience the difference at Kia of North Austin—where shopping for your next vehicle is easier, simpler and built around you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,256 reviews
September 05, 2018
Number One Dealership I would like to Thank Mr.Wills and Mr.Vant for the excellent customer service and fast and easy process,excellent professionalism..Everyone at this lo I would like to Thank Mr.Wills and Mr.Vant for the excellent customer service and fast and easy process,excellent professionalism..Everyone at this location was nice and very helpful while i waited on my salesman. Thanks Guys Your the best.👍 More
by I Appreciate You
Employees Worked With
Vance Messick, Wills Philyaw
September 04, 2018
Friendly service Customer service was great and made the experience enjoyable, but everything seemed to take longer than I would have expected. However, the salesman h Customer service was great and made the experience enjoyable, but everything seemed to take longer than I would have expected. However, the salesman had an amazing attitude qnd worked to get me a great deal. More
by yaynewcar2018
Employees Worked With
Justus Bosquez
September 04, 2018
2013 Ford Fushion Great buying experience! Heath Adams was our sales person and was very thoughtful of our time and the sale process. Would recommend Southwest Kia of Great buying experience! Heath Adams was our sales person and was very thoughtful of our time and the sale process. Would recommend Southwest Kia of Austin! More
by Janet
Employees Worked With
Heath Adams
September 02, 2018
Excited to be part of the Kia family! Justus has fantastic work ethic! So friendly, patient, and kept his cool when my father was being a little difficult. Haha. He went above and beyond t Justus has fantastic work ethic! So friendly, patient, and kept his cool when my father was being a little difficult. Haha. He went above and beyond to get me the deal I could work with. The whole process was pleasant, and surely will direct friends and family to Kia dealership. Thanks again! More
by Eveeacosta
Employees Worked With
Justus Bosquez, Alex Bedolla
September 01, 2018
Thank you for my excellent four wheels I really want to thank Southwest Kia Austin, Jason, Susan and all of the other supporting staff members for giving me a chance to be responsible in my I really want to thank Southwest Kia Austin, Jason, Susan and all of the other supporting staff members for giving me a chance to be responsible in my finances. I can’t describe how happy I am to finally have the current car of my dreams. It has been a pleasure working with you all at Southwest Kia and I don’t regret a single minute. More
by deroco321
Employees Worked With
Susan Idais, Jason Wimberley
August 31, 2018
An Amazing Experience I came into Southwest Kia Austin looking to purchase my first vehicle from a dealership. The staff in general here was readable and friendly. Jason wa I came into Southwest Kia Austin looking to purchase my first vehicle from a dealership. The staff in general here was readable and friendly. Jason was not only. an incredible salesman but also an incredible individual to get to know. He was straightforward with everything and really helped walk me through my first car purchase. I would Southwest Kia Austin to anyone and above all, I want to thank Jason for such a wonderful experience purchasing my new vehicle. He definitely has a lifetime client. More
by duranes
Employees Worked With
Jason Wimberley
August 30, 2018
Amazing first car experience - Helpful and intuitive This is my first car purchase from a dealership with a warranty. I bought a 2015 Kia Forte Koup automatic. Side note, great car I highly recommend This is my first car purchase from a dealership with a warranty. I bought a 2015 Kia Forte Koup automatic. Side note, great car I highly recommend it. Will was very helpful in helping choose the right model car for my uses. He was very aware of what my needs for this vehicle were and had a great intuition my visual wants. He even went so far to take a comment I said about liking black accessories to replace the tire nozzle covers black. As with any good salesman he made you his friend quickly. Would recommend! The financing department is also a pleasure to deal with. Everything is signed electronically on a large tablet and it's super easy to get through. Thanks to Alex for making it so easy! Finally their service department looks top notch. I have never used it myself, but my father has had an experience or two with them. He says it's a quick and painless experience to get an oil change or a tire rotation. By the looks of it they're able to handle most anything. Take this review with a grain of salt as I am a 22 year old having never bought a car from another dealership, but I would insist that this has set what could be a high bar for service and support. Thanks for your time! More
by KiaMan
Employees Worked With
Wills Philyaw, Alex Bedolla
August 29, 2018
Easy.pleasent.enjoyable. Wills made my experience at Southwest Kia Austin truly wonderful! He didn’t make me feel pressured at all, and was so kind! I love love my new car and Wills made my experience at Southwest Kia Austin truly wonderful! He didn’t make me feel pressured at all, and was so kind! I love love my new car and would reccomend Southwest Kia and Wills to all my friends and family. Thank you for the wonderful experice Wills, you’re great at what you do! More
by KaylaMixon
Employees Worked With
Wills Philyaw
August 29, 2018
Terrible customer service after the sale We were given no opportunity to see car post cleaning and “certification”. All paperwork was done before the car was ready but we were assured it woul We were given no opportunity to see car post cleaning and “certification”. All paperwork was done before the car was ready but we were assured it would look like new. Pointed out couple of issues once they brought it around and salesman said he would get back to us within two days. Only gave us one key. 2017 with 18K miles - we should be given second key. No one will respond to repeated calls or emails. To top it off I discovered yesterday they still have not paid off outstanding loan on our trade in. Worst customer service ever. I want this resolved To my satisfaction. More
by Jo
Employees Worked With
Susan Idais, Heath Adams
August 28, 2018
Fantastic Experience Jason made me feel like a valued customer and I felt completely comfortable and prepared to make the purchase after speaking with him. He made the exp Jason made me feel like a valued customer and I felt completely comfortable and prepared to make the purchase after speaking with him. He made the experience very pleasant and I hope I have the opportunity to work with him in the future. I would recommend all of my friends and family to work with Jason. More
by BlakeO
Employees Worked With
Jason Wimberley
