Kia of North Austin

Best experience ever! When I went to this dealership, I was pretty much at the end of my car shopping rope. Upon first meeting Wills Philyaw, I immediately felt that I was When I went to this dealership, I was pretty much at the end of my car shopping rope. Upon first meeting Wills Philyaw, I immediately felt that I was in good hands. I’ve never had a pleasant experience when purchasing cars, and after explaining that to him, he made it a definite point to ensure I was making the best and most informed decision on my purchase. The car I purchased was everything I wanted, and then some! 10/10 would recommend anyone looking for outstanding customer service AND a great car to go see Wills! I look forward to continuing my business with Southwest Kia Austin! More

Another Great Experience at KIA I was so sad that I had to let go of my 2014 KIA. It was totaled. But Wills got me in a beautiful new car that very day. I’m a return customer. This i I was so sad that I had to let go of my 2014 KIA. It was totaled. But Wills got me in a beautiful new car that very day. I’m a return customer. This is my 3rd KIA forte. Everything went well and quickly. The staff is awesome. From the receptionist Katie and Gene in service to Finance-great team! Thanks More

Kia Soronto It was quite an exciting experience, we came in to check for a car, along the line after talking to Mike Scott and having to test drive one of the sam It was quite an exciting experience, we came in to check for a car, along the line after talking to Mike Scott and having to test drive one of the same vehicle that we got. Me and my wife decided to go for a similar vehicle. It was a smooth sail from Mike Scott to Financial officer. More

Kia Sportage We bought a Kia Sportage for our daughter. Southwest Kia was easy to work with and low pressure. Jason Wimberley and Susan Idais were awesome! Very We bought a Kia Sportage for our daughter. Southwest Kia was easy to work with and low pressure. Jason Wimberley and Susan Idais were awesome! Very knowledgeable, friendly, easy to work with. More

Amazing! This dealership and it's employees know how to take care of their customers! Richard was outstanding and was so helpful from beginning to end! This dealership and it's employees know how to take care of their customers! Richard was outstanding and was so helpful from beginning to end! More

awesome experience We came in looking for 3 row seater and got it at a good price make sure to ask for Jason Wimberly very professional very knowledgeable and doesnt try We came in looking for 3 row seater and got it at a good price make sure to ask for Jason Wimberly very professional very knowledgeable and doesnt try to over sale you More

Very good with Michael Scott Michael was very nice, polite and helpful. I would recommend him to all of my friends. He was very knowledgeable and made me feel very comfortable. Michael was very nice, polite and helpful. I would recommend him to all of my friends. He was very knowledgeable and made me feel very comfortable. More

First car for teen/3rd dealership is a charm We took our daughter to three dealerships before we found a great sales person who truly wanted to find us the “right” first car for her. We got the We took our daughter to three dealerships before we found a great sales person who truly wanted to find us the “right” first car for her. We got the brush off at one local dealer. They were too busy to assist our search. Another local dealership tried to sell us a bunch of things we didn’t want or need, and they weren’t willing to negotiate on a used car at all. Wills at Southwest Kia Austin offered great customer service and a willingness to help us find what we needed and wanted. Wills returned to work just to help us and stayed until after closing to ensure everything was done. I was so impressed with his desire to help us. No exaggeration, this was one of the best car buying experiences I’ve had. More

Great experience Alex is sales person you want work with!! Very professional, super detail oriented and excellent customer service skills!! I wish his manager would Alex is sales person you want work with!! Very professional, super detail oriented and excellent customer service skills!! I wish his manager would have the same way to treat customers. My family and myself felt he was rude and with very low customer service skills. We have a lot of respect for Alex and we would return to by from him again. More

Friendly, easy, customer-service at its best! Bonnie Newman was so welcoming and helpful. She made the process as stress-free as possible. Bonnie even got me a loaner car for a day because my new Bonnie Newman was so welcoming and helpful. She made the process as stress-free as possible. Bonnie even got me a loaner car for a day because my new car still needed inspecting. Highly recommend her when purchasing a car! More