Kia of North Austin

An Amazing Experience I came into Southwest Kia Austin looking to purchase my first vehicle from a dealership. The staff in general here was readable and friendly. Jason wa I came into Southwest Kia Austin looking to purchase my first vehicle from a dealership. The staff in general here was readable and friendly. Jason was not only. an incredible salesman but also an incredible individual to get to know. He was straightforward with everything and really helped walk me through my first car purchase. I would Southwest Kia Austin to anyone and above all, I want to thank Jason for such a wonderful experience purchasing my new vehicle. He definitely has a lifetime client. More

Amazing first car experience - Helpful and intuitive This is my first car purchase from a dealership with a warranty. I bought a 2015 Kia Forte Koup automatic. Side note, great car I highly recommend This is my first car purchase from a dealership with a warranty. I bought a 2015 Kia Forte Koup automatic. Side note, great car I highly recommend it. Will was very helpful in helping choose the right model car for my uses. He was very aware of what my needs for this vehicle were and had a great intuition my visual wants. He even went so far to take a comment I said about liking black accessories to replace the tire nozzle covers black. As with any good salesman he made you his friend quickly. Would recommend! The financing department is also a pleasure to deal with. Everything is signed electronically on a large tablet and it's super easy to get through. Thanks to Alex for making it so easy! Finally their service department looks top notch. I have never used it myself, but my father has had an experience or two with them. He says it's a quick and painless experience to get an oil change or a tire rotation. By the looks of it they're able to handle most anything. Take this review with a grain of salt as I am a 22 year old having never bought a car from another dealership, but I would insist that this has set what could be a high bar for service and support. Thanks for your time! More

Easy.pleasent.enjoyable. Wills made my experience at Southwest Kia Austin truly wonderful! He didn’t make me feel pressured at all, and was so kind! I love love my new car and Wills made my experience at Southwest Kia Austin truly wonderful! He didn’t make me feel pressured at all, and was so kind! I love love my new car and would reccomend Southwest Kia and Wills to all my friends and family. Thank you for the wonderful experice Wills, you’re great at what you do! More

Fantastic Experience Jason made me feel like a valued customer and I felt completely comfortable and prepared to make the purchase after speaking with him. He made the exp Jason made me feel like a valued customer and I felt completely comfortable and prepared to make the purchase after speaking with him. He made the experience very pleasant and I hope I have the opportunity to work with him in the future. I would recommend all of my friends and family to work with Jason. More

Above and Beyond Our experience did not start out that great until we met Heath. Heath went above and beyond to make things right. We arrived at the dealership to vi Our experience did not start out that great until we met Heath. Heath went above and beyond to make things right. We arrived at the dealership to view a car that had been listed online only to find that it had already been sent to auction. As we left the dealership disappointed, Heath caught up to us to offer his assistance to go and retrieve the car from auction if possible. We did not think that would happen so we went about our day to look elsewhere. Hours later, we got a text from Heath with pictures of the car at the dealership. We proceeded to make our way back to Southwest Kia to look at the car that he personally recovered for us. My daughter fell in love with it and he did everything to make the deal fair and pleasant. Heath provided fantastic customer service and is a valuable asset for the dealership. More

Excellent and fast service From the moment I asked for car details, to test driving the car and finance process, everything was fast amd clear. Ivan was super frindly, answered From the moment I asked for car details, to test driving the car and finance process, everything was fast amd clear. Ivan was super frindly, answered all our questions and helped us get a good deal on financing options. Love my new car. My experience was so much better than my last one with Round Rock kia. Would recommend this location. More

Great service Great consumer service as soon as I walked threw the door heath was great and very welcoming I would give this store and him 5 stars ... Great consumer service as soon as I walked threw the door heath was great and very welcoming I would give this store and him 5 stars ... More

Jason Wimberly Jason was very attentive and knowledgeable about the product. Mad the process very easy, and I will recvomend him and Kia to people I know. Thank Jason was very attentive and knowledgeable about the product. Mad the process very easy, and I will recvomend him and Kia to people I know. Thank you! Bruce More

Great experience. When I walked in I never expected to leave with a car. But they worked with my credit and most importantly they worked with that I wanted. Aaron reall When I walked in I never expected to leave with a car. But they worked with my credit and most importantly they worked with that I wanted. Aaron really out his neck out there for me and made my dreams happen. Thanks for everything guys!! More