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Kia of North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.8
2,044 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,044 reviews

February 25, 2025

The Service Department is the BEST! I will not trust my vehicle to anyone else! They let me know every step of my repairs and were fast, special thank you to Daniel Epstein! More

by starrbella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Feb 26, 2025 -

Kia of North Austin responded

We're delighted to hear that our Service Department at Kia of North Austin earned your trust and kept you informed throughout the repair process. Thank you for recognizing Daniel's efforts, and we look forward to assisting with any future needs!

February 24, 2025

Outstanding Service from Bailey! Bailey was professional, knowledgeable, and truly helpful throughout the entire process. He answered all my questions, guided me through my options, More

by Roman K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2025 -

Kia of North Austin responded

Roman, we're delighted to hear that Bailey provided outstanding service and made your experience at Kia of North Austin smooth and stress-free. Thank you for the high recommendation!

February 23, 2025

Kia of North Austin was a great experience. Our salesperson, Sidney, was amazing. She knew exactly what we were looking for and answered all our questions and concerns. The finance dept More

by mtreybig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sydney Amburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2025 -

Kia of North Austin responded

We're delighted to hear that Sidney and the team at Kia of North Austin provided such a positive experience for you. Thank you for recommending us! If there's anything else we can do, just let us know.

February 19, 2025

Hanna was an excellent sales agent. She consistently focused on my option request, as well as the given budget. More

by Iris
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Welch
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2025 -

Kia of North Austin responded

Iris, we're delighted to hear that Hanna provided excellent service and met your needs at Kia of North Austin. Thank you for sharing your experience with us!

February 18, 2025

Carlos and the service department at Kia of North Austin are the best service department of any dealership in Texas! More

by CLARKRYANPATTERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Feb 19, 2025 -

Kia of North Austin responded

We're delighted to hear that Carlos and our service department impressed you at Kia of North Austin! Thank you for the fantastic feedback. We look forward to serving you again in the future!

February 17, 2025

Great service. I had a great experience at this Kia dealership! The staff was professional, helpful, and knowledgeable. The buying process was smooth, with no press More

by tiagolaser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susan Idais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Haseeb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2025 -

Kia of North Austin responded

Thank you for sharing your positive experience with Kia of North Austin! We're delighted to hear that our team provided professional and helpful service throughout the buying process. We appreciate your recommendation and look forward to assisting you in the future!

February 16, 2025

Chris was the best salesman I’ve worked with. He was so patient and kind through the whole process. Highly recommend. More

by Kacie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Masters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2025 -

Kia of North Austin responded

Kacie, we're delighted to hear Chris provided such a positive experience at Kia of North Austin. Thank you for the recommendation!

February 16, 2025

This dealership, in my experience, was top notch. The Service Department associates were eager to help in any way from the moment I drove in to the time I picked up my vehicle when ready. They were v More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department, Daniel
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Feb 17, 2025 -

Kia of North Austin responded

Mary, we're delighted to hear that our Service Department at Kia of North Austin provided you with such a positive experience. Thank you for your kind words and support!

February 15, 2025

The service technicians do a good job and the waiting room is clean. The prices are a bit high but things are explained well. More

by cfkontak
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sascha
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Feb 17, 2025 -

Kia of North Austin responded

Thank you for your feedback! We're glad to hear that our service technicians and clean waiting room made a positive impression at Kia of North Austin. We appreciate your understanding regarding pricing, and we're always here to ensure everything is explained clearly.

February 12, 2025

Very honest, caring and helpful dealership. No matter who I talked to or when, everyone was eager to help and kind. More

by Brooklyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos and Daniel in service
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Feb 12, 2025 -

Kia of North Austin responded

We're delighted to hear that you had such a positive experience with our team at Kia of North Austin! It's wonderful to know everyone was eager and kind in assisting you. Thank you for sharing your feedback!

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