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Kia of North Austin

Austin, TX

4.8
1,970 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *Our non-commissioned sales professionals are focused on meeting your needs to ensure you are satisfied throughout the entire buying experience. *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 1,971 reviews

November 02, 2024

I was able to get an appointment next day. Zach was my service advisor and he was friendly, courteous, knowledgeable. Answered my questions. I didn't have to wait very long to get the oil c More

by Tmyers63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach, Christy
Nov 05, 2024 -

Kia of North Austin responded

Hello! Thank you for sharing your experience! We're delighted to hear that Zach and the team at Kia of North Austin provided such a positive service visit. We look forward to welcoming you back in the future!

October 30, 2024

Friendly; Courteous; Knowledgeable. Mr. Kevin Fox was welcoming; attentive and a good listener. He gave a clear explanation of the service to be done. More

by goldeagle300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fox
Oct 31, 2024 -

Kia of North Austin responded

We're delighted to hear that Mr. Kevin Fox provided such a welcoming and informative experience at Kia of North Austin! Thank you for sharing your positive feedback with us.

October 30, 2024

I had such an amazing experience leasing my K5 from Kia of North Austin. I reached out to the store on their website and Meriah was super helpful in confirming the K5 I wanted was there before I drove the More

by Carla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susan Idais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meriah Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Haseeb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Kia of North Austin responded

Carla, we're delighted to hear about your fantastic leasing experience with Meriah and Adam at Kia of North Austin! It's great that you love the features of your new K5. We appreciate your recommendation and look forward to assisting any friends or family you send our way!

October 29, 2024

I would 100% work with Jerome and Bailey again. They gave me the best customer experience I could’ve asked for and are the absolute reason for my rating. More

by Zane
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Kia of North Austin responded

Zane, we're delighted to hear that Jerome and Bailey provided you with an exceptional experience at Kia of North Austin. Thank you for the fantastic feedback!

October 29, 2024

Helpful, professional and knowledgeable staff in service department and salesperson was very friendly and not high pressure at all. More

by Talktocraig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kia of North Austin responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Kia of North Austin provided a helpful and pressure-free experience. We appreciate your support and look forward to serving you again in the future!

October 29, 2024

The service is fast and the service is first class. I always use Kia in north Austin and plan to use them in the future. More

by Linda Hubbard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin in service
Oct 30, 2024 -

Kia of North Austin responded

Linda, we're delighted to hear that you consistently enjoy the fast and first-class service at Kia of North Austin! We look forward to serving you again in the future.

October 27, 2024

Excellent service and customer care. Was done in a timely manner. I would recommend Kia to future customers More

by curtismcfarlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Areizaga
Oct 28, 2024 -

Kia of North Austin responded

We're delighted to hear you had an excellent experience with Kia of North Austin! Thank you for recommending us, and we look forward to serving future customers just as well.

October 21, 2024

Best, Above+Beyond, Service at KIA of North Austin #456. Btw, ask for adviser Zachary Schuller 👍🏻 More

by z.jimenez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 22, 2024 -

Kia of North Austin responded

Thank you for the five-star review! We're thrilled to hear that you received above-and-beyond service at Kia of North Austin. It's great to know Zachary Schuler made such a positive impact during your visit!

October 21, 2024

North Kia was able to get me a good deal on my new sportage, Thanks Bre'Shard for taking care of us! So happy 😊 More

by lucksjacks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bre'shard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Kia of North Austin responded

We're delighted to hear that Bre'Shard and the Kia of North Austin team got you a great deal on your new Sportage! Enjoy every mile in your new ride and thank you for choosing us!

October 18, 2024

Extraordinarily helpful and courteous staff. Came in for an oil change and tire rotation. Was notified of other recommendations to take care of while I was there. Love the transparency! More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fox
Oct 21, 2024 -

Kia of North Austin responded

Brian, we're delighted to hear you appreciated the transparency and service from our team at Kia of North Austin. Thank you for choosing us for your vehicle's care!