Kia of North Austin

I will be coming back for my future auto purchases. Everyone was polite & professional. Being a woman I am not always taken seriously at dealerships, but not this one. I had to hold my own but they w Everyone was polite & professional. Being a woman I am not always taken seriously at dealerships, but not this one. I had to hold my own but they were very respectful and made me feel comfortable. I really appreciate Mr. Slocombe and his persistance in getting me what I wanted. Mr. Rosales was great at taking time to explain the warranty to me & all of my options. I left there feeling good about my purchase and can not be happier. I will be referring my friends to this dealership. More

Even though I purchased a vehicle there now 7 months ago...I thought is finally do a review here...the car buying experience went just fine considering I went in saying here's the deal this is what I'm ago...I thought is finally do a review here...the car buying experience went just fine considering I went in saying here's the deal this is what I'm spending on my terms or else haha...it was done start to finish in 4 hrs couldn't have gone better...however it seems from salesperson to salesperson the incentives are different as I've found out since for example I was me referred by a coworker who told me afterwards of course that she got 12 free oil changes with her purchase of her Rio but it was never mentioned to me during the process and they don't know anything about it now cause they didn't return my call last summer or email to their GSM in august....but overall a decent experience just make sure u get everything u should More

The service extended by both Mr. Bursey & Mr. Rosales was very helpful, professional, & courteous. It was the simplest car buying experience I've ever encountered. Mr. Bursey listened to and assisted wit was very helpful, professional, & courteous. It was the simplest car buying experience I've ever encountered. Mr. Bursey listened to and assisted with all of my car-buying needs, & gave me so much helpful information regarding all safety & other features in my car. I know more about my new Kia Forte than I ever anticipated. Mr. Rosales was also very helpful with my financing needs & concerns. He was very thourough in explaining the terms of the financing that I secured for my vehicle & I walked away with a great feeling of being very well treated. Overall, I am very satisfied with all aspects of this car-buying experience. I will highly recommend the dealership and its staff to anyone who is in the market to buy a vehicle. More

Looked at a few car dealerships. No particular vehicle brand in mind. We didn't really need to buy at the time, just looking. They were able to come very close to our target price so we went with them. brand in mind. We didn't really need to buy at the time, just looking. They were able to come very close to our target price so we went with them. More

I have been disappointed with every aspect of this "reputable" company! I purchased my 2012 Kia Optima in December of 2011. My husband & I showed up to the dealership knowing exactly which vehicle I w "reputable" company! I purchased my 2012 Kia Optima in December of 2011. My husband & I showed up to the dealership knowing exactly which vehicle I wanted & with a pre-approval from UFCU. We were hoping to be in & out of the dealership relatively quickly. Well, Kia was not too thrilled that we were not even considering financing through them. They spent hours insisting they could beat the rate... they couldn't. I was getting extremely aggravated & my 4 year old son was exhausted. We had to type up two different purchase agreements because the first one was $2000 higher than the amount we had agreed on... later we came to find out from UFCU that Capitol Kia had still tried to submit the higher amount (talk about unethical)! Additionally, I was not made aware of the fact that NO spare tire would be provided with my purchase. I didn't come to find out that I didn't have a spare tire until I got my first flat tire! Yes, I should have been responsible & made sure I had a spare tire in my trunk but I've own two USED vehicles in the past that came with spares, never did I think that my BRAND NEW vehicle would not have a spare. I feel that Kia should let their customers know they are no lower providing spare tires to cut down costs! More

We were looking to test drive a Kia Soul and were not sure we could afford one as we are on a very 'fixed' income. Jeremiah greeted us when we arrived and he explained and demonstrated everything about sure we could afford one as we are on a very 'fixed' income. Jeremiah greeted us when we arrived and he explained and demonstrated everything about the car and options available. Marcelo, in finance, did a superb job in making the deal work for us. This is our first Kia and I think we will be as happy with it as we are with this dealership. More

My husband and I were super pleased with the quality of service we got from Capital Kia in Austin. All the associates were very helpful. We were fresh out of bankrupsty and every car dealership we went to service we got from Capital Kia in Austin. All the associates were very helpful. We were fresh out of bankrupsty and every car dealership we went to wanted way to much money down. Capital Kia helped us get into a brand new car with little money down. Marcelo worked with us and agve us a super deal on our car. Thanks to Marcelo Rosales for all your help and making us very saisfied customers. Merry christmas and Happy new year. More

I am a repeat Kia customer and had the unfortunate occurrence of a total loss to my first Kia Optima. I returned to Capitol Kia because their service is always GREAT whether I'm looking to purchase a occurrence of a total loss to my first Kia Optima. I returned to Capitol Kia because their service is always GREAT whether I'm looking to purchase a new vehicle or just stop in for a quick (discounted) oil change. They make you feel comfortable in making deals with them, so that you don't go home second guessing a purchase or cost of repair because you know that you are being taken care of. Capitol Kia, I applaud your service. More

My wife and I have now purchased 2 vehicles from Capitol My wife and I have now purchased 2 vehicles from Capitol Kia. The service is Exceptional from every department. We were greeted by everyone as we wer My wife and I have now purchased 2 vehicles from Capitol Kia. The service is Exceptional from every department. We were greeted by everyone as we were in the parking lot. We were offered drinks inside while our Salesman approached. Hooman or H, our salesman was phenomenal! The first night I got there late and he did not let the time of evening bother him at all. The dealership closes at 9pm and we were starting our discussion around 8:30pm. He was very interested in my Car needs and the reason why I was choosing the vehicle I did. We finished all paperwork and then he had me meet with Alex in Finance. Alex continued the excellence in service that I received from H. Alex and I finished all paperwork necessary after they closed at 9pm. As I was walking out to my new Sorento SX, I had a brief discussion with my wife. During the discussion I realized that I had misunderstood what she wanted for our new vehicle. I asked Hooman and Alex if we could postpone the deal for another day so that I could discuss further with my wife about our new almost Purchase. They both were great and insisted that I do that. So, the next morning my wife and son came along with me to see the new 2013 Sorento SX. We met with Hooman and Ben from Finance. We discussed again some minor financial issues and they exceeded our expectations with our budget for the vehicle. I have been now for the last 2 years and will continue to do business with Capitol Kia!! Please everyone look at the Kia product and when you do…….make your way to Capitol Kia in Austin Texas, they will make it worth your while!! More

Overall, I had a great experience buying my new car. Friendliness was on point as soon as I arrived. They have done everything I have asked. They have completely met my needs. Friendliness was on point as soon as I arrived. They have done everything I have asked. They have completely met my needs. More