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Kia of North Austin
Austin, TX
1,971 Reviews
Our WHY-
We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process.
HOW?
*Our non-commissioned sales professionals are focused on meeting your needs to ensure you are satisfied throughout the entire buying experience.
*We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership.
*Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online!
*Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius.
*As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,971 reviews
June 19, 2004
This was the most horrible experience I have ever had when trying to buy a car. I did not realize that car dealerships still operated with high pressure sales and shady promises. I gave Jesus my car ke when trying to buy a car. I did not realize that car dealerships still operated with high pressure sales and shady promises. I gave Jesus my car key to have my car appraised for a trade-in. When Jesus came back with a sale price after I had requested a lease term I decided I did not want to deal with him and asked for my car key to be returned so that I could leave. He then wanted me to sign a written statement that said I would buy a car if he got it down to a certain payment. Remember, I wanted a lease, told him so, and he would not listen to me. I repeatidly asked for my key back so I could leave, and my request was ignored. I almost called the police until someone finally brought the key up. Even the floor manager was awful, when I tried to get help from him to get my key back, he asked me why I was having a problem buying a car, and when I again asked him for the key, he kind of looked around and said he didn't know where it was. This was the first time they acknowledged that I was asking for the key back, eventhough I had asked at least 6 times. I cannot believe that these people are still in business. More
by morganrex
Employees Worked With
Jesus
