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Kia of North Austin

Austin, TX

4.8
2,045 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,045 reviews

March 11, 2013

My Husband Steve and I loved our Experience there! Marcus (Salesman) was very knowledgeable about EVERYTHING! Cody & Marcello (Finance) made it easy for us to get the car we had our eye on!! My Parents had p More

by SteveAndJessecaPoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus, Cody, Marcello Rosales
Mar 12, 2013 -

Kia of North Austin responded

Jesseca and Steve, thanks for sharing your experience at Capitol Kia. I'm happy to hear that our team went above and beyond to provide excellent service and that you were able to get the car you wanted! If you have any questions about your recent purchase, please do not hesitate to give us a call. We look forward to seeing you for your service visits, but encourage you to follow us on Facebook and Twitter first, as frequent specials are made available to our fans. Take care and thanks again! Regards, Ali Khan a.khan@capitolkia.net

March 10, 2013

Tori was a very pleasant Salesperson. There was not the "high pressure" sales tactics that I've seen over the years when trying to purchase a new car. She knew the products and answered all questions to o More

by dbiscomb1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tori Schilling, Jason Thompson, Jon Halsey
Mar 11, 2013 -

Kia of North Austin responded

I am so happy to hear about your recent trip to Capitol Kia. Tori, Jason and the rest of the Capitol team are trained to ensure that all of our guests walk off the lot feeling stressed-free and satisfied with their purchase. Knowing that they provided you with detailed and informative service makes me proud, and I sincerely hope that you will continue to come to us with any questions you have down the road. Before your next service visit, please follow us on Facebook and Twitter to find awesome specials. Thanks again for sharing your experience and for being a fabulous customer! Take care, Ali Khan a.khan@capitolkia.net

February 28, 2013

Major was great. Had an answer for every question I asked. He was efficient and honest. The accountant I met with afterward also made the experience not as agonizing as it had to be. Very satisfied. More

by adammc02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Major Bursey
Mar 04, 2013 -

Kia of North Austin responded

Thanks for taking time to share your wonderful experience at Capitol Kia. We work hard to provide the best service in the business and it appears that Major and the rest of the team really went beyond those expectations. If you have questions about your vehicle, please contact us right away. Also, I encourage you to follow us on Facebook and Twitter for great promotions and service specials and have a great day! Take care, Ali Khan a.khan@capitolkia.net

February 27, 2013

We were there for an oil change on our Kia Soul. As we were bored, we went searching the new car lot to see the latest and greatest and prices! Marcus Benitez came up and told us all kinds of relevant inf More

by Swimmegan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Benitez, and Mike in service
Feb 28, 2013 -

Kia of North Austin responded

We love hearing from happy customers! Thanks so much for sharing your experience and leaving a 5-star review. I'm happy to hear that your vehicle was well taken care of and that our staff provided knowledgeable information with a smile. If you have questions about the Optima or any other vehicle-related inquiries, please contact me right away. Thanks again and we look forward to seeing you on your next visit! Regards, Ali Khan a.khan@capitolkia.net

February 25, 2013

I went to Capital Kia to find a good used vehicle and they were absolutely great to work with. Tanya (our salesperson) was very knowledgeable about what Kia had to offer. Marcello (financing) really work More

by DawnMoonan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanya in sales and Marcello in finance
Feb 25, 2013 -

Kia of North Austin responded

Thank you so much for your recommendation! Our team wants to provide not only a great deal but also the best information possible so you can be assured you’re making the right decision when it comes to your automotive purchase. Marcelo and Tanya are very important members of our team and they will be happy to know they embodied our commitment to quality customer service. We sincerely hope you are enjoying your car and I hope to see you back in the future. Also, you can follow our Facebook and Twitter pages to receive exclusive offers and specials. Sincerely, Ali Khan a.khan@capitolkia.net

February 25, 2013

We have bought two cars in the last year with Capital Kia both new and used. Each time has been a pleasure and stress free. When we have the car serviced they are efficient, friendly and show they care. Ever More

by marthabyram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd and Alex
Feb 25, 2013 -

Kia of North Austin responded

Martha, thank you so much for taking the time to write this great 5-star review of our dealership. We love hearing from our happy customers! Our team here at Capitol Kia was happy to help you find the car and price you were looking for. Enjoy your two vehicles and please make sure to like us on Facebook and to follow us on Twitter for current news, event info, and specials! Sincerely, Ali Khan a.khan@capitolkia.net

February 23, 2013

I had a really good attention from Jeremiah(Sales) and Cody(Finance); they are really good advisors that help you to find the right choice at the moment of buy a Kia and they help you to move quickly and More

by joalgos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody and Jeremiah
Feb 25, 2013 -

Kia of North Austin responded

It was a pleasure to read about your experience with Capitol Kia. Congratulations on your new Kia! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Jeremiah and Cody both were able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this remarkable review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Sincerely, Ali Khan a.khan@capitolkia.net

February 21, 2013

In sharing why I;ve given the rating that I have given,... it's because the Customer Service is OUTSTANDING. 2nd to None! I've purchased a lot of cars in my time, and never have I felt the way I More

by sirjam05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo Rosales, Major, Jason (J.T.), and young hispanic salesman.
Feb 21, 2013 -

Kia of North Austin responded

It means a lot for you to come on and leave an outstanding 5-star review of our dealership. We genuinely appreciate your loyalty and are happy to know that our team worked together to provide A+ service. To find great service department specials, we recommend that you follow us on Facebook and Twitter. Have a great day and thank you again! Regards, Ali Khan a.khan@capitolkia.net

February 19, 2013

As I wrote in my review in Yelp, the Capitol Kia team was polite and professional, this is the reason that I have given them such a high rating because they deserve it. They were totally focused on my needs More

by mannyfloresjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Ferona
Feb 20, 2013 -

Kia of North Austin responded

Manny, thanks for spreading the good word! It appears that our team has really done an excellent job of coming together and creating the best car buying experience you could ever hope for. That is great news! Thanks again for the 5-star review and we look forward to seeing you again soon. Also, find awesome deals from the service department on our Twitter and Facebook pages. Best, Ali Khan a.khan@capitolkia.net

February 18, 2013

Showed up after doing lots of research so we knew what we were looking for. Jon Hulsey greeted us and began the 3-4 hour process of test driving, showing us features and different vehicles. He keeps it rea More

by bjpete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Hulsey, Hamid Shah, Marcelo (?) finance dude
Feb 19, 2013 -

Kia of North Austin responded

Thank you for writing about your visit with us and congratulations on your new Kia! We hope that we have earned your repeat business by helping you with your decision and working hard to get you the best price possible. Jon and Marcelo are an excellent asset to Capitol Kia and it is encouraging to hear that they impressed you by delivering our trademark knowledge and pressure-free service. Thank you for your recommendations and enjoy your new car! Remember to check out our Facebook and Twitter pages for the specials we offer exclusively for our likers and followers. Sincerely, Ali Khan a.khan@capitolkia.net

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