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Kia of North Austin

Austin, TX

4.8
1,971 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *Our non-commissioned sales professionals are focused on meeting your needs to ensure you are satisfied throughout the entire buying experience. *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 1,971 reviews

March 26, 2011

It was a very good experience. We had very little stress and everyone there was so accomomdating and friendly. I don't have two-hundred-and-fifty characters to say about this experience; I pretty much answ More

by kiareview
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason, Hank, Manny, Brian
March 25, 2011

I absolutely will never recommend this dealer to anyone. After purchasing my 2011 Kia Soul, prior to leaving the lot, I discovered a scratch and missing paint on the bumper. My salesman, Levi, assured me i More

by kb7670
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Levi, Glen, Alex and some other jerk in service department
March 24, 2011

First, the car I bought was scratched, which I didn't notice until we were putting the drive out tags on it. My salesman, Levi, promised to fix it or replace it the next day and provide a loaner car. Th More

by kdb7670
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Levi Dunham, Alex Bedolla, service department, sales manager, receptionist
January 17, 2011

Purchased my last car there and was treaded very well by everyone there. Looking forward to buying my next car there. The pricing was very reasonable, we also purchased a car for my daughter there and expec More

by doug461
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Brewer
January 02, 2011

Got a great deal on a used Ford F-150 truck got it for a great price much lower than I was expecting to pay. No high pressure sales at all salesmen were friendly and helpful. Nothing bad, had a great experi More

by irishtony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
November 21, 2010

I am very pleased with this dealership. I bought a vehicle yesterday and they were so helpful, quick and most importantly did not try to rush me with a decision. I told them what I wanted and Kent tol More

by arches
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kent
September 27, 2010

I loved Ben Fiel... He was super nice and I didn't feel presured at all. I had done my homework and knew I was going to purchase a 2011 Sportage. I had been in and looked at the car a few times and talked More

by Cfinnell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Fiel salesperson
July 06, 2010

I had the car for 3+ weeks. I was told that it was financed and a DONE deal before they let me take posession of the car. So, we thought we would make our monthly payments etc and the auto is ours.BU More

by pkatzer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason, Russ, Jerry
May 06, 2010

The past week was a horror. Went in on April 29, 2010 bought a 2005 Kia Sorento. Signed all paperwork (contract) and gave my down payment of $1000. I get a call on May 3, 2010 that the bank did not wan More

by cdm8513
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
N, J, K you no who you are
August 20, 2009

Hi preasure and mis-leading. The car is a good vehicle, Hi preasure and mis-leading. The car is a good vehicle, but because of the dealership and it's sales associates practiced deceptive trade practices More

by pirinolo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin, and the sales manager.
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