Kia of North Austin
Austin, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Overall Fabian's service was fantastic. He explained the differences in the models and the upgrades each model had, with in my budget. Love the car, a little more then I wanted to spend. differences in the models and the upgrades each model had, with in my budget. Love the car, a little more then I wanted to spend. More
I have never had a better experience buying a car. From locating the vehicles to signing the papers, I was done in 4 hours. This is not at all what I expected and went in completely prepared to start the p locating the vehicles to signing the papers, I was done in 4 hours. This is not at all what I expected and went in completely prepared to start the process and pick it back up the next day. Josh was friendly, informative, and patient. We started the process by sitting down and he collected some information about what we were looking for, what we needed and what we hoped to achieve. I liked this approach. It got all the information in front of the sales person, to meet my needs. We looked at two different models and test drove both. I had specific packages in mind for both vehicles and was able to locate them quickly. He provided a lot of information on the features and specs on each vehicle, which I found very helpful and not at all pushy or leading. Once we picked which vehicle we wanted, he brought out the initial quad grid that is standard for any car sale. I don't work with the grids, I want all the numbers so I can see where everything is going, so nothing is hidden. Without question he went back up and got the actual numbers. At this point, I only had to send him back twice, once to adjust an add-on package I didn't want, and finally to finalize the price I decided on. He came back shortly after and confirmed all was to my liking. This is the first time I have gotten what I asked for without having to get upset or fight with a dealer (the constant back and forth to the sale manager for negotiation) for a fantastic price. Once in the finance office, Joe took over as my finance manager and everything was in line and ready to go. I had my own financing available, if I needed it, but they wanted to match what I had. Joe secured financing within about 5 minutes, matching what I had and saving me time because I didn't have to contact my financing. While signing the documents, at no time did I have the feeling that I needed to be on the lookout for anything out of place. Everything was straight forward and directly in line with what I specified. This was the best experience I have ever had and if it was always this smooth, there would never be a need to dread car buying. Josh and Joe made this a fantastic experience and I got a great deal on the vehicle. More
Had the best car buying experience by far! Loved working with Jon. He provided great customer service with a smile and didn't push me into buying the car. He worked with me and got me a great deal. Would to with Jon. He provided great customer service with a smile and didn't push me into buying the car. He worked with me and got me a great deal. Would totally recommend this dealership to any family member or friend. Both my sisters and myself all own kias and we all bought them here. More
I am so excited! I bought my first car through Capital Kia...Bubba was our Salesman and he was to the point. told him what I could do and not do. He was able to find what I needed and Alex explained the Kia...Bubba was our Salesman and he was to the point. told him what I could do and not do. He was able to find what I needed and Alex explained the finance to me to where I could understand. I know own a 2012 Kia Forte and I love it! I went to Capital Kia one year ago and walked out so mad that I would never go back...well the car I am in is a Kia and was under warranty...took is to Carlos(who is AWESOME) told me it would cost me alot to fix so I thought I would just look around and Bubba came out! Wow! What a huge difference. Couldn't believe it! I do not know what they have done to change it but whatever they are doing KEEP IT UP! THANKS CAPITAL KIA PROUND OWNER Jessica Verret More
I was 2 years into a 3 year lease with 2 vehicles I was unhappy with and didn't want to wait another year to get into new cars. In this regard, I wondered if I could trade these vehicles in on two new vehi unhappy with and didn't want to wait another year to get into new cars. In this regard, I wondered if I could trade these vehicles in on two new vehicles under a new lease agreement, and also save some money in the process. I was interested in the new 2012 Kia Soul and our local dealer, Capitol Kia, was advertising attractive 39 month lease agreements on new cars. One evening I decided to stop by the dealership and find out if they could help me with my dilemma. This is when I met Ed Kimball in sales, and began a smooth process that culminated in me leasing two new 2012 Kia Souls and for less money than I was currently spending on cars I was not happy with. Along the way, I was able to take the cars home for extended test drives, and as I tweaked my requirements, Ed worked with me to re-quote me my requirements, and check to make sure if they had what I wanted in stock. Once I had my mind made up, my wife and I came to the dealership to complete the paperwork and were honestly surprised at how smooth and efficient the process was. Our past experiences with other dealerships were not as pleasant, where in every case, there were differences in the actually pricing and/or terms versus what was quoted to us by our sales rep. Not in this case! Alex Bedolla was our finance manager and he was fast, efficient, and helpful with any and all questions we asked. Most importantly, the pricing and terms quoted by Ed Kimball, were exactly what Alex Bodella was working up for us. As my wife and I waited for the temporary tags to be printed, she leaned over and said, "this is the best car buying experience we have ever had." And, we have been buying cars for over 40 years! More
Yes, I'm in a Kia..optima SX Turbo ... and I couldn't worbe having more fun. My 2007 BMW 550i just ran out of warranty and their service dept told me it needed over $4000 of work.. mostly on things that worbe having more fun. My 2007 BMW 550i just ran out of warranty and their service dept told me it needed over $4000 of work.. mostly on things that were "fixed" under warranty . Rather pissed off I headed around the corner to Kia to drive the new optima for grins. Amusingly had just read the review of the 2012 turbo while at bmw. :) I was greated by what loooked like a former lineman for the Vikings, "Big Wayne". He was the easiest going sales guy Ive met in my 14? car purchases so far. I hopped in one of the optimas and went on my usual test drive....183 to 360 to old spicewood. Anyone who knows the area knows its the funnest drive around. The Kia handled nearly the same as my 550.. just lighter and it was working. Went back partly amused and partly befuddled that I could like this car that much. Ive had several bmw's, lexus,infiniti's that didnt make me feel that happy/goofy. Wayne and I haggled over pricing... he got me the price that was at the edge of my mental buy price and we set a time for the following day. Later that day I brought m y5 yr old daughter to "OK" the car... and she decided I should forget red and get black "you will get more police in red , daddy". Kid is smart.... next I drove off in my car and have been drivin the heck outa it since. Go see "Big Wayne " over at Cap Kia......he's an all-star! PS... I have yet to find the Bill Dickinson guy from the ads... More
Upon entering the dealership we were greeted within seconds by Richard Keller and Therion "Bubba" Mitchell. They were very knowledgeable and could answer any questions we had concerning the Kia Forte. seconds by Richard Keller and Therion "Bubba" Mitchell. They were very knowledgeable and could answer any questions we had concerning the Kia Forte. My husband and I reseached several vehicles and narrowed it down between the Kia Forte and Ford Focus. After test driving both, we found the Kia Forte met all our expectations. Capitol Kia was very friendly and very easy to work with and after receiving a great deal, it was a no brainer to purchase this vehicle the same day. Their finance manager Alex Bedolla,was very thorough and explained every document prior to my husband and I signing them. The delivery process was also very efficient to include being introduced to their Service Advisor, Helen Sanchez. I highly recommend this dealership for their inventory, friendliness and for their no high pressure deals. Judy Smith More
My experience was a dream come true. I am 66 years old and Capiitol Kia did something for me that I have never experienced before-allowing me to have car that was in ONLY MY NAME. When I first met my Sale and Capiitol Kia did something for me that I have never experienced before-allowing me to have car that was in ONLY MY NAME. When I first met my Sales Representative,Fabian, I felt a warm feeling. He was patient with me and my indecisiveness. His comment was "I want you to LOVE your car not just LIKE it. I selected the perfect car for me. Fabian walked me thru all the special features and I felt comfortable when I drove away in MY car. Your ratings are not high enough for the experience I had with Capitol Kia and Fabian and I want it to be known Fabian deserves 10 or more stars! Diane/Hutto ,TX More
Every person we were in contact with was helpful, considerate and friendly. Major was the best salesperson we have had experience with. Capitol Kia and Major have been helpful in every department and considerate and friendly. Major was the best salesperson we have had experience with. Capitol Kia and Major have been helpful in every department and in every way. We look forward to doing futher business with them and will recommend them to anyone looking for a car and good service. More
This dealership is ,BY FAR, THE most dishonest, scam artist dealership my husband and I have EVER come in contact with! I can’t even begin to tell you how I feel about this establishment. We went in loo artist dealership my husband and I have EVER come in contact with! I can’t even begin to tell you how I feel about this establishment. We went in looking for a car and before we could even look at a car they wanted all of our personal information. We then looked at some vehicles and didn’t see anything we liked. They got VERY frustrated and angry with us because we didn’t want to purchase a car from them. We asked for our personal information back because we felt VERY uncomfortable with the people that were helping us. I still can’t believe this occurred. I wouldn’t even send someone I didn’t like to buy a car from them. More