Kia of North Austin

We just purchased our second Kia Optima here and were very pleased with the process from start to finish. We had some minor issues with the delivery process on the first car, but were very satisfied with very pleased with the process from start to finish. We had some minor issues with the delivery process on the first car, but were very satisfied with the time and effort everyone at the dealership took to make things right and make sure we were pleased when they handed us the keys. We were pleased. We have enjoyed this first Optima so much that it was an easy decision to come back here for the second one. Heath was a genuine pleasure to work with while selecting the vehicle we wanted and putting the deal together just as he was during our first purchase. Marcello was welcoming and made the finance/contract process smooth and efficient. He answered all our questions and made sure we understood the bottom line before we signed everything. Both of our purchasing experiences have demonstrated to us a commitment from the team at Capitol Kia to earn our trust and make sure we are happy with our new cars. More

Kia is awesome! Marcus went far and beyond to help me. Kia is awesome! Marcus went far and beyond to help me. Everyone was friendly, polite, professional, and helpful. A+ to Kia for great fast service. I Kia is awesome! Marcus went far and beyond to help me. Everyone was friendly, polite, professional, and helpful. A+ to Kia for great fast service. I appreciate that I did not feel like I was forced to buy a car because I was given options and everything was explained in details. I did not feel rushed like I have felt at other dealerships. Thank you Kia I love my car! I am recommending this dealership to my friends and family. More

From the time I walked in I was taken care of. Cody got me the financing on the car and I am being well taken care of after the sale. They really are doing well over there. me the financing on the car and I am being well taken care of after the sale. They really are doing well over there. More

Susan (online sales) was very prompt with my online inquiry. When entering the dealership I was greeted by Brent who was very friendly and personable. Being a salesperson myself, I liked that Brent a inquiry. When entering the dealership I was greeted by Brent who was very friendly and personable. Being a salesperson myself, I liked that Brent asked for the business on my 1st (and only) visit. Brent worked with his manager to get me the best price possible for my new car and my trade. I came in interested in a pre-owned vehicle but ended up buying new due to the "deal" Brent and his manager where able to offer. Marcelo in the finance department was very helpful and personable as well. He spelled everything out clearly and the .9% interest rate I received, how could I ask for better. Overall it was a wonderful and quick experience. More

I had a wonderful experience at Capitol Kia. The staff was very courteous and helpful. I loved the fact that I was able to give them a price and got that price with no problem. was very courteous and helpful. I loved the fact that I was able to give them a price and got that price with no problem. More

I have dealt with some dealerships that didn't listen to me as far as what I was looking for what I was willing to spend and what I could afford as a monthly payment. I went to Capitol Kia on a refferal to me as far as what I was looking for what I was willing to spend and what I could afford as a monthly payment. I went to Capitol Kia on a refferal from a friend. I was very pleased and in awe of how well the staff at Kia took care of my husband son and myself. Major listened to everything we had to say before he even suggested a vehicle for us. He went over everything with us from safety features to the smallest thing like interior color. When we came back to purchase the car Major was off however Fabian took care of us. He went out of his way to find a Forte that was a different color besides white, even if it would have cost more he was willing to take a loss as long as we were happy with the color. Fabian stayed with us well pass closing time to make sure that all the i's were dotted and all the t's were crossed. Not once did he get up set or suggest that we come back the next day (like many other dealers are known to do). Alex is great in the finance department. He went above and beyond what we expected from any dealership. I will be recommending Capitol Kia to my friends and family! So happy with my Forte and the staff that helped us with everything! More

Sandra is very nice & friendly no pressure sales woman. She is very knowledgable with the product also. Marcelo is a very awesome finance guy and will work hard to get what you want. He even came to woman. She is very knowledgable with the product also. Marcelo is a very awesome finance guy and will work hard to get what you want. He even came to us to sign the final paperwork. I recommend Capital Kia to anyone. We are now proud owners of a Sorento & a Optima Hybrid. Thanks again Sandra & Marcelo More

Horrible experience, purchased a used vehicle, got home the dashboard lights did not work, took the vehicle back the vehicle next day and apparently squirrels got under the hood and chewed up all the elect the dashboard lights did not work, took the vehicle back the vehicle next day and apparently squirrels got under the hood and chewed up all the electrical wiring!!! Now tell me how they did not know this when I purchased it the day before and it went through "THEIR INSPECTION".....Luckily we got our money back! Oh and on a used vehicle they dont fill the tank up for you.....That was a first for me! However we went down the road and purchased the same make of vehicle at Covert GMC and Buick, Austin TX and I highly recommend Ricardo Casas. This is the 2nd vehicle we have purchased from them and they are so professional and are all about customer service. Will purchase my vehicles from them from now on with them, no doubt! Vehicle is is great condition, and I will also be getting a free tank of gas. More

This was my second time buying a car and I couldn't be more happy with this dealership. Jeremiah, my sales representative, was very informative and willing to work with me to get the exact car I wanted be more happy with this dealership. Jeremiah, my sales representative, was very informative and willing to work with me to get the exact car I wanted. I knew that I wanted a 2013 Kia Soul + in the Dune color. However, none of the dealerships in Austin had that exact car. Jeremiah was able to find the car I wanted in Dallas. He personally drove to Dallas to pick up my car. When he arrived he discovered that the car listed on the Dallas website was incorrect and the only other car available in the color I wanted was a completely upgraded version. Jeremiah called his manager, Steve, and they agreed since it was a misrepresentation by the other dealership that they would go ahead and GIVE me the updated car without trying to ask me to pay more. I know that it was their mistake, however, they could have handled the situation completely different. Instead they were very kind and professional! Also, my finance representative, Joe, was absolutely fantastic! He was friendly, informative, and really seemed to enjoy and love his job. He even kept my discounted rate on the updated car when we filed new paperwork! Overall, my experience with Capitol Kia in north Austin is one that I will not soon forget. I highly recommend anyone to go see and ask for these gentlemen when looking to buy a car! More

Machell and I would like to thank your staff at Capitol Kia, we knew from the start it wouldn't be a walk in the park to get approved for a new Soul! But what a difference it was to put our trust in your s Kia, we knew from the start it wouldn't be a walk in the park to get approved for a new Soul! But what a difference it was to put our trust in your staff. Between Ben in the Finance Dept. and Tori Schilling in Sales it was great to work with them. She was there every step of the way on our purchase. Ben explained very well at the end as we signed our paper work. We will highly recommend Capitol Kia to all of our family and friends. I would like to add for the first time a TV car commercial matched what we found at your dealership. Well Done! Jon , Machelle & Jose More