Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kia of North Austin
Austin, TX
2,261 Reviews
At Kia of North Austin, we don’t just sell cars—we change the way people experience buying one.
Why choose us?
Because we believe the car business should be transparent, stress-free, and built around you.
Here’s how we deliver on that promise:
*Full transparency, start to finish. Whether you shop in-store or online through our Express Store, you’ll see upfront pricing, get an instant offer on your trade, review finance and lease options, and even purchase your vehicle 100% online if that’s your style.
*Comfortable, modern facility. Our newly renovated dealership was designed with you in mind—complimentary Wi-Fi, workspaces, snacks, coffee, water, and even free Lyft rides within 15 miles.
*Unmatched selection. As part of Lithia Motors, the largest new vehicle retailer in the world, we can connect you to thousands of pre-owned vehicles alongside our full lineup of new Kias. That means more options and better choices for every customer.
When you’re shopping for your next vehicle, don’t settle for “the way it’s always been.” Experience the difference at Kia of North Austin—where shopping for your next vehicle is easier, simpler and built around you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,261 reviews
January 08, 2019
Very communicative! We are deaf customers using the sign language. Colby had a good idea to speak us through his phone by speech to text. I was comfortable communicating We are deaf customers using the sign language. Colby had a good idea to speak us through his phone by speech to text. I was comfortable communicating with him. We tried few cars and asked him many questions. We purchased a Kia Soul 2018. Thanks to him to made us a great day! More
by BriPet
Employees Worked With
Colby Edgmon, Sahil Kumar
January 08, 2019
Kia soul experience Purchasing a good deal on kia soul 2018 with CPO is amazing and the service is excellent as well! They picked us to the dealership. We are happy with Purchasing a good deal on kia soul 2018 with CPO is amazing and the service is excellent as well! They picked us to the dealership. We are happy with their service and responsiveness on our ongoing communication for the vehicle. More
by Meep
Employees Worked With
Colby Edgmon, Sahil Kumar
January 08, 2019
Great experience Bought my first car here at Kia south west Austin, kumar was my car salesman. I had a awesome experience here and he was very helpful. Bought my first car here at Kia south west Austin, kumar was my car salesman. I had a awesome experience here and he was very helpful. More
by Haylee
Employees Worked With
Sahil Kumar
January 07, 2019
Best Salesman Ever! I went in to look at a car for my son and I walked out buying one for myself lol. It was a pleasant experience. The salesman was great to work with. H I went in to look at a car for my son and I walked out buying one for myself lol. It was a pleasant experience. The salesman was great to work with. He made sure we was good the entire time we was there. Thank you Kumer for the great experience! More
by MMP
Employees Worked With
Sahil Kumar
January 07, 2019
Great experience Took my 2018 Stinger 4-cylinder for service and wanted to see what kind of deal I could get to bump up to a Stinger GT. Colby helped me out. Never fel Took my 2018 Stinger 4-cylinder for service and wanted to see what kind of deal I could get to bump up to a Stinger GT. Colby helped me out. Never felt pressured by him. He showed enthusiasm for the brand and excited at the thought of bumping up to the more powerful V6. Ended up talking to Colby and the sales mgr (Derek) and again was never pressured by him. All rebates were shown up front and in about 10 minutes, I had the numbers in front of me. Not your typical back and forth negotiations which is quite frustrating and a waste of time. Great experience with Colby and manager. More
by tom1
Employees Worked With
Derek Martinez, Colby Edgmon
January 07, 2019
Oh that RED Stinger I have bought 4 cars through this dealership and love my Kia Optima. While I was waiting for my Optima to be serviced, Colby took me for a test drive I have bought 4 cars through this dealership and love my Kia Optima. While I was waiting for my Optima to be serviced, Colby took me for a test drive in a Stinger and helped me thru the application process. I have never felt so comfortable or enjoyed the process before when buying a car. Colby was friendly, helpful, and knowledgeable and I will definitely work with Colby again. More
by RED021164
Employees Worked With
Colby Edgmon
January 04, 2019
Great customer service . The sales person treated me well and worked great on my needs. Nice dealership and would recommend others to buy a Kia from here. . The sales person treated me well and worked great on my needs. Nice dealership and would recommend others to buy a Kia from here. More
by Mike m
Employees Worked With
Richard Williams
January 02, 2019
Customer Service In the market for a new car, Southwest KIA is #1, and have the 2 Best Salesmen, Alex,& Wills, the go to Professionals. Outstanding service! In the market for a new car, Southwest KIA is #1, and have the 2 Best Salesmen, Alex,& Wills, the go to Professionals. Outstanding service! More
by Carguys
Employees Worked With
Wills Philyaw, Alex Bedolla
January 02, 2019
Best experience for getting my first car Everyone was respectful and understanding from the moment I walked in. Instead of pushing me to get the highest end vehicle possible, they narrowed do Everyone was respectful and understanding from the moment I walked in. Instead of pushing me to get the highest end vehicle possible, they narrowed down what would fit best for me and then took me for a test drive. Completely painless experience and will definitely visit again the next time I'm looking for a car. More
by Fedoraman
Employees Worked With
Sahil Kumar, Wills Philyaw
December 31, 2018
Best Experience! Wills made the buying experience fun and easy. This process was quite possibly the best car buying experience we have had. Will definitely recommend Wills made the buying experience fun and easy. This process was quite possibly the best car buying experience we have had. Will definitely recommend Southwest Kia, and especially Wills in the future! Thank you all! More
by pac1987
Employees Worked With
Wills Philyaw
