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Kia of North Austin
Austin, TX
2,045 Reviews
Our WHY-
We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process.
HOW?
*We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership.
*Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online!
*Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius.
*As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,045 reviews
July 31, 2014
Capitol Kia of Austin My overall experience at this dealership made buying a car fun again. My sales person (Marin) was very friendly and helpful. She went out of her way t My overall experience at this dealership made buying a car fun again. My sales person (Marin) was very friendly and helpful. She went out of her way to make sure a deal could be made on the car of my choice. At no time was she ever pushy, plus she was very knowledgeable about the car and all the features on it. Marcus in the finance department was very helpful and friendly. He went over all the paperwork making sure that I understood everything before signing anything. Wayne in the service department, both friendly and helpful. Made sure anything that I had concerns with about the car (2014 Kia Rio) was taken car of promptly and quickly. The entire dealership staff were very friendly and made it a pleasure doing business with them. I would highly recommend this dealership to anyone wanting to buy a new car. I can honestly say they will go out of their way to help you in buying a car with no pressure. More
by hookem1364
Employees Worked With
Marin Bramblett.
May 06, 2014
Awful Absolutely horrible. After I decided what I wanted to buy (and my salesperson was the only good part of this experience), they left us sitting, sitti Absolutely horrible. After I decided what I wanted to buy (and my salesperson was the only good part of this experience), they left us sitting, sitting, sitting, and the process of writing a check (no loan) and leaving with the keys took 3 1/2 hours. The "finance" person we were required to sit endlessly with belched loudly and repeatedly, played the drums on his desktop, hummed and sang, took forever, and insisted that we should pay $1000 more than the price we had agreed on. Because he didn't think we were paying enough. We were seconds from leaving when his general manager finally convinced him to write the sale up as agreed. When I called to schedule the new car "detailing" (removal of acres of interior plastic wrap) the phone girl was snippy and rude, I was on hold for 15 minutes in 2 separate phone calls, and I never managed to contact anyone in the service department. I have no idea how people arrange service at this dealership. More
by 555zoe123
Employees Worked With
Sean
February 17, 2014
I want to let you know my experience with Capital Kia was very negative. I will not deal with this dealership and will recommend everybody I know to do the same. very negative. I will not deal with this dealership and will recommend everybody I know to do the same. More
by FitsumTesfaye
Employees Worked With
Ashley Adams
August 21, 2013
Jeremaiah went above and beyond to make my experience buying a new car the best experience I could have had. He was nice and he worked hard to make sure I was happy and comfortable with everything. If yo buying a new car the best experience I could have had. He was nice and he worked hard to make sure I was happy and comfortable with everything. If your thinking about getting a kia I would go see Jeremaiah Goree he will make your experience worth every minuet. More
by Scissorhands
Employees Worked With
Jeremaiah Goree
July 01, 2013
Andre Meyer helped me find a car that i love and that i could afford! i will go back to capital kia for all of my car purchases and will recomend them to all of my family and friends! could afford! i will go back to capital kia for all of my car purchases and will recomend them to all of my family and friends! More
by kristinrainosek
Employees Worked With
Andrew Meyer
June 18, 2013
Shawn was my salesperson who from the beginning of my experience to the end was great. He answered all of my questions and assisted me in making the right decision in choosing my new car. He even put my experience to the end was great. He answered all of my questions and assisted me in making the right decision in choosing my new car. He even put my new license plates on my car when they came in! Marcelo was the Buisness Manager who was very helpful in getting the deal done at a great price. Overall I had a wonderful experience at Capitol Kia! More
by MLScr
Employees Worked With
Shawn & Marcelo Rosales
June 01, 2013
Brent was awesome, personable, knowledgeable. I was wanting to upgrade from my Sorento to a Sedona. He helped me to to get what I wanted within my budget. Marcelo, made the financial part of the exper wanting to upgrade from my Sorento to a Sedona. He helped me to to get what I wanted within my budget. Marcelo, made the financial part of the experience easy to understand and processed me quickly and efficiently. Thank you! Michelle More
by sedona14
Employees Worked With
Marcelo Rosales, Brent Graham
May 25, 2013
Richard was very helpful and got us into the perfect car. Marcelo was very patient with us and explained everything to us in detail. We left the dealership very pleased with our experience and happy with our Marcelo was very patient with us and explained everything to us in detail. We left the dealership very pleased with our experience and happy with our new purchase! More
by jbenavides
Employees Worked With
Marcelo Rosales and Richard
April 30, 2013
Ben and Fabian made our purchasing experience the best we have had in purchasing a vehicle over the past 25 years. They really worked with us to find the car that fit our family, our budget, and our comfort have had in purchasing a vehicle over the past 25 years. They really worked with us to find the car that fit our family, our budget, and our comfort level. Everyone was considerate, professional, and focused on providing the best experience. I felt that the staff had pride in their work and their product. Kia has come a long way since my first Kia purchase in 1995. Thanks for making this a no-brainer. More
by jeanie1967
Employees Worked With
Ben Klein And Fabian were extremely helpful. Best car experience in over 25 years.
April 27, 2013
As soon as we walked into the dealership, we felt right at home. Great atmosphere and very friendly people. Andrew and Marcelo worked very hard to meet our price range and financing requests. We got a grea at home. Great atmosphere and very friendly people. Andrew and Marcelo worked very hard to meet our price range and financing requests. We got a great deal on the price of our new vehicle and got a great deal on the financing. We would definetly return to Capitol Kia and would recommend them to anyone in the market for a vehicle. More
by Mark78728
Employees Worked With
Andrew Meyer, Marcelo Rosales
