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Kia of North Austin

Austin, TX

4.8
1,971 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *Our non-commissioned sales professionals are focused on meeting your needs to ensure you are satisfied throughout the entire buying experience. *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 1,971 reviews

April 06, 2012

So far I've been involved with the purchase of 4 new Vehicles and have no complaints to date - looking forward to #5 in the near future. Both Vance and Ben are the best. More

by hdanhauser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vance Messick and Ben Klein
Apr 09, 2012 -

Kia of North Austin responded

Thank you for this great review and for your continued patronage. I am glad Vince and Ben were able to help you find your perfect cars, they are a valuable asset to our team. If you have any questions in the future, please contact us. Also, don't forget to take advantage of our monthly specials by following us on Twitter and Facebook. Regards, Jason Thompson-General Sales Manager jason.thompson@capitolkia.net

April 05, 2012

Overall Fabian's service was fantastic. He explained the differences in the models and the upgrades each model had, with in my budget. Love the car, a little more then I wanted to spend. More

by jesse92h
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian
Apr 06, 2012 -

Kia of North Austin responded

Thank you for your sincere review on Fabian and our dealership. Our team is committed to providing you with 100% customer satisfaction. I am glad you were able to experience this first hand with Fabian. Please don't hesitate to contact us if your ever need anything. Also, to take advantage of our specials, follow us on Twitter & Facebook. Sincerely, Jason Thompson-General Sales Manager jason.thompson@capitolkia.net

April 04, 2012

I have never had a better experience buying a car. From locating the vehicles to signing the papers, I was done in 4 hours. This is not at all what I expected and went in completely prepared to start the p More

by sstedman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Dawson, Joe Tijerina
Apr 04, 2012 -

Kia of North Austin responded

Thank you for your flattering review and for your recommendation. We love hearing from our customers and it's great to know that we've exceeded your expectations by providing you with the perfect experience. I am glad to hear that Josh and Joe achieved this with you. If you have any questions in the future, please contact us. Also, don't forget to take advantage of our monthly specials by following us on Twitter and Facebook. Sincerely, Jason Thompson-General Sales Manager jason.thompson@capitolkia.net

January 25, 2012

Had the best car buying experience by far! Loved working with Jon. He provided great customer service with a smile and didn't push me into buying the car. He worked with me and got me a great deal. Would to More

by terradow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Hulsey
Feb 10, 2012 -

Kia of North Austin responded

Thank you for your kind review. I am glad Jon was able to assist you through your car buying experience. Our team aims to provide you with impeccable service and integrity. Do not hesitate to contact us if you have any questions. Also, follow us on Twitter and Facebook to find incredible store specials. Sincerely, Jason Thompson-General Sales Manager jason.thompson@capitolkia.net

January 17, 2012

I am so excited! I bought my first car through Capital Kia...Bubba was our Salesman and he was to the point. told him what I could do and not do. He was able to find what I needed and Alex explained the More

by jess1298
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bubba and Alex
Feb 15, 2012 -

Kia of North Austin responded

Jessica, Congratulations on your new Forte and thank you for your outstanding review. Here at Capitol Kia, we strive to improve customer satisfaction. I am glad to know that our team was able to provide you with a wonderful experience. If you have any questions in the future, please contact us. Also, don't forget to take advantage of our monthly specials by following us on Twitter and Facebook. Sincerely, Jason Thompson - General Sales Manager jason.thompson@capitolkia.net

January 16, 2012

I was 2 years into a 3 year lease with 2 vehicles I was unhappy with and didn't want to wait another year to get into new cars. In this regard, I wondered if I could trade these vehicles in on two new vehi More

by rolliewhite
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Kimball (sales) and Alex Bedolla (finance)
January 13, 2012

Yes, I'm in a Kia..optima SX Turbo ... and I couldn't worbe having more fun. My 2007 BMW 550i just ran out of warranty and their service dept told me it needed over $4000 of work.. mostly on things that More

by mrntbk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
"Big Wayne"
January 13, 2012

Upon entering the dealership we were greeted within seconds by Richard Keller and Therion "Bubba" Mitchell. They were very knowledgeable and could answer any questions we had concerning the Kia Forte. More

by texgirl50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Therion Mitchell (salesman) Richard Keller(salesman) Alex Bedolla (Finance Manager))
November 20, 2011

My experience was a dream come true. I am 66 years old and Capiitol Kia did something for me that I have never experienced before-allowing me to have car that was in ONLY MY NAME. When I first met my Sale More

by dbenja123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Fernandez
October 31, 2011

Every person we were in contact with was helpful, considerate and friendly. Major was the best salesperson we have had experience with. Capitol Kia and Major have been helpful in every department and More

by marybillr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Major D Bursley
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