Kia of North Austin

Looked at a few car dealerships. No particular vehicle brand in mind. We didn't really need to buy at the time, just looking. They were able to come very close to our target price so we went with them. brand in mind. We didn't really need to buy at the time, just looking. They were able to come very close to our target price so we went with them. More

I have been disappointed with every aspect of this "reputable" company! I purchased my 2012 Kia Optima in December of 2011. My husband & I showed up to the dealership knowing exactly which vehicle I w "reputable" company! I purchased my 2012 Kia Optima in December of 2011. My husband & I showed up to the dealership knowing exactly which vehicle I wanted & with a pre-approval from UFCU. We were hoping to be in & out of the dealership relatively quickly. Well, Kia was not too thrilled that we were not even considering financing through them. They spent hours insisting they could beat the rate... they couldn't. I was getting extremely aggravated & my 4 year old son was exhausted. We had to type up two different purchase agreements because the first one was $2000 higher than the amount we had agreed on... later we came to find out from UFCU that Capitol Kia had still tried to submit the higher amount (talk about unethical)! Additionally, I was not made aware of the fact that NO spare tire would be provided with my purchase. I didn't come to find out that I didn't have a spare tire until I got my first flat tire! Yes, I should have been responsible & made sure I had a spare tire in my trunk but I've own two USED vehicles in the past that came with spares, never did I think that my BRAND NEW vehicle would not have a spare. I feel that Kia should let their customers know they are no lower providing spare tires to cut down costs! More

We were looking to test drive a Kia Soul and were not sure we could afford one as we are on a very 'fixed' income. Jeremiah greeted us when we arrived and he explained and demonstrated everything about sure we could afford one as we are on a very 'fixed' income. Jeremiah greeted us when we arrived and he explained and demonstrated everything about the car and options available. Marcelo, in finance, did a superb job in making the deal work for us. This is our first Kia and I think we will be as happy with it as we are with this dealership. More

My husband and I were super pleased with the quality of service we got from Capital Kia in Austin. All the associates were very helpful. We were fresh out of bankrupsty and every car dealership we went to service we got from Capital Kia in Austin. All the associates were very helpful. We were fresh out of bankrupsty and every car dealership we went to wanted way to much money down. Capital Kia helped us get into a brand new car with little money down. Marcelo worked with us and agve us a super deal on our car. Thanks to Marcelo Rosales for all your help and making us very saisfied customers. Merry christmas and Happy new year. More

I am a repeat Kia customer and had the unfortunate occurrence of a total loss to my first Kia Optima. I returned to Capitol Kia because their service is always GREAT whether I'm looking to purchase a occurrence of a total loss to my first Kia Optima. I returned to Capitol Kia because their service is always GREAT whether I'm looking to purchase a new vehicle or just stop in for a quick (discounted) oil change. They make you feel comfortable in making deals with them, so that you don't go home second guessing a purchase or cost of repair because you know that you are being taken care of. Capitol Kia, I applaud your service. More

My wife and I have now purchased 2 vehicles from Capitol My wife and I have now purchased 2 vehicles from Capitol Kia. The service is Exceptional from every department. We were greeted by everyone as we wer My wife and I have now purchased 2 vehicles from Capitol Kia. The service is Exceptional from every department. We were greeted by everyone as we were in the parking lot. We were offered drinks inside while our Salesman approached. Hooman or H, our salesman was phenomenal! The first night I got there late and he did not let the time of evening bother him at all. The dealership closes at 9pm and we were starting our discussion around 8:30pm. He was very interested in my Car needs and the reason why I was choosing the vehicle I did. We finished all paperwork and then he had me meet with Alex in Finance. Alex continued the excellence in service that I received from H. Alex and I finished all paperwork necessary after they closed at 9pm. As I was walking out to my new Sorento SX, I had a brief discussion with my wife. During the discussion I realized that I had misunderstood what she wanted for our new vehicle. I asked Hooman and Alex if we could postpone the deal for another day so that I could discuss further with my wife about our new almost Purchase. They both were great and insisted that I do that. So, the next morning my wife and son came along with me to see the new 2013 Sorento SX. We met with Hooman and Ben from Finance. We discussed again some minor financial issues and they exceeded our expectations with our budget for the vehicle. I have been now for the last 2 years and will continue to do business with Capitol Kia!! Please everyone look at the Kia product and when you do…….make your way to Capitol Kia in Austin Texas, they will make it worth your while!! More

Overall, I had a great experience buying my new car. Friendliness was on point as soon as I arrived. They have done everything I have asked. They have completely met my needs. Friendliness was on point as soon as I arrived. They have done everything I have asked. They have completely met my needs. More

The staff was very friendly. I was in an out in no time at all. Even with the financial guru it did not take long, this experience was the best I have ever seen or heard about, but experiencing it was so A at all. Even with the financial guru it did not take long, this experience was the best I have ever seen or heard about, but experiencing it was so AWESOME! Thank you to all the staff! They also was having a cookout and offered us food too, that was very cool!!! Jason Thompson was very friendly and cool he took care of us so fast, I never would have expect this from a dearlership, you guys are the best!!! More

Salesman (Marcus Anthony) met me as I entered the parking lot with a smile and asked if he could sale me a car today. Took me inside, offered me a drink and asked what I was interested in and why. We looked lot with a smile and asked if he could sale me a car today. Took me inside, offered me a drink and asked what I was interested in and why. We looked at only the cars I was interested in and made a selection. The Finance Manager (Marcelo Rosales) was patient with us as we were purchasing a new vehicle for my son who is a college student with limited resources. We made him work hard for the sale but he never once looked frustrated and made it work for us in the end. The people at Capital Kia are not over aggressive but are definately interested in selling you the car that fit your needs. Nice job done by all! More

We just purchased our second Kia Soul from Capitol. We went back because we are in love with the car AND there is no better place to buy than Capitol! We had all our service done at this dealership...... went back because we are in love with the car AND there is no better place to buy than Capitol! We had all our service done at this dealership........and it was ALL done perfectly with better than average wait time. We're treated like we're related to the owner at this dealership! Even our dog is welcomed! They go out of their way to treat like family. I even got a Happy Birthday call on my birthday. There will more Kia vehicles in our future and Joe Ferona will sell them to us! Ask for Joe when you go in.......he'll take good care of you. More