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Kia of North Austin

Austin, TX

4.8
2,106 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,106 reviews

September 04, 2018

Excellent experience J.W. Went above and beyond to make our buying experience enjoyable. We test drove I can’t remember how many if not all sarentos on the lot until we f More

by Big Steph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Wimberley
September 04, 2018

2013 Ford Fushion Great buying experience! Heath Adams was our sales person and was very thoughtful of our time and the sale process. Would recommend Southwest Kia of More

by Janet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heath Adams
September 03, 2018

Friendly service Customer service was great and made the experience enjoyable, but everything seemed to take longer than I would have expected. However, the salesman h More

by yaynewcar2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justus Bosquez
September 02, 2018

Excited to be part of the Kia family! Justus has fantastic work ethic! So friendly, patient, and kept his cool when my father was being a little difficult. Haha. He went above and beyond t More

by Eveeacosta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justus Bosquez, Alex Bedolla
September 01, 2018

Thank you for my excellent four wheels I really want to thank Southwest Kia Austin, Jason, Susan and all of the other supporting staff members for giving me a chance to be responsible in my More

by deroco321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Idais, Jason Wimberley
August 31, 2018

An Amazing Experience I came into Southwest Kia Austin looking to purchase my first vehicle from a dealership. The staff in general here was readable and friendly. Jason wa More

by duranes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Wimberley
August 30, 2018

Amazing first car experience - Helpful and intuitive This is my first car purchase from a dealership with a warranty. I bought a 2015 Kia Forte Koup automatic. Side note, great car I highly recommend More

by KiaMan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw, Alex Bedolla
August 29, 2018

Easy.pleasent.enjoyable. Wills made my experience at Southwest Kia Austin truly wonderful! He didn’t make me feel pressured at all, and was so kind! I love love my new car and More

by KaylaMixon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw
August 29, 2018

Terrible customer service after the sale We were given no opportunity to see car post cleaning and “certification”. All paperwork was done before the car was ready but we were assured it woul More

by Jo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Susan Idais, Heath Adams
Sep 07, 2018 -

Kia of North Austin responded

We apologize for this negative experience at our store, if there is anything I can do to assist, please email me at b.klein@southwestkia.com -Ben Klein, General Manager

August 28, 2018

Fantastic Experience Jason made me feel like a valued customer and I felt completely comfortable and prepared to make the purchase after speaking with him. He made the exp More

by BlakeO
Price
Recommend Dealer
Yes
Employees Worked With
Jason Wimberley
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