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Kia of North Austin
Austin, TX
1,971 Reviews
Our WHY-
We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process.
HOW?
*Our non-commissioned sales professionals are focused on meeting your needs to ensure you are satisfied throughout the entire buying experience.
*We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership.
*Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online!
*Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius.
*As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,971 reviews
June 25, 2018
Great service! Thanks to Ivan for being so very helpful getting my new lease vehicle. I will not hesitate to refer friends and family to Southwest Kia. Thanks to Ivan for being so very helpful getting my new lease vehicle. I will not hesitate to refer friends and family to Southwest Kia. More
by tomayzing
Employees Worked With
Ivan Rodriguez
June 21, 2018
Excellent The experience was wonderful! The price was excellent, car is gorgeous and the whole process was very painless. Ivan went above and beyond and was eas The experience was wonderful! The price was excellent, car is gorgeous and the whole process was very painless. Ivan went above and beyond and was easy to work with. More
by Patricia
Employees Worked With
Ivan Rodriguez
June 20, 2018
Dealership highly recommended Wills Philyaw was very friendly, down to earth and personable. No pressure to purchase and from start to finish listened to all of my concerns. This Wills Philyaw was very friendly, down to earth and personable. No pressure to purchase and from start to finish listened to all of my concerns. This was by far the best and most positive experience i have had at a car dealership. More
by Sylvia p123
Employees Worked With
Brandon Zehr, Wills Philyaw
June 13, 2018
This was the best experience we have had buying a car. Ivan Rodriguez and his team went over and beyond to get us the vehicle that we wanted. Although blue Niros were scarce, we had our car within a week Ivan Rodriguez and his team went over and beyond to get us the vehicle that we wanted. Although blue Niros were scarce, we had our car within a week of stepping in to the dealership. We were impressed. More
by Mtmmc5
Employees Worked With
Ivan Rodriguez
June 10, 2018
Good experience This is my 2nd time to have my car service at the dealership. Good customer service, friendly staff, clean waiting area and timely service. I will co This is my 2nd time to have my car service at the dealership. Good customer service, friendly staff, clean waiting area and timely service. I will continue to use this dealership for my car service. More
by Kia owner
Employees Worked With
Shawn Davis
June 09, 2018
No hassle experience I had been looking for a decent priced used car for a while and after a few months I spotted the car I wanted. I went down to the dealership and was I had been looking for a decent priced used car for a while and after a few months I spotted the car I wanted. I went down to the dealership and was able to get the car I wanted without being pressured into buying something different. Happy with my car and the experience. More
by Smbutler4
Employees Worked With
Stacy Mathews
June 07, 2018
Awsome! I met with Stacey Mathews today to buy a car. she was very warm and professional. She went above and beyond to satisfy all my needs. She answered all I met with Stacey Mathews today to buy a car. she was very warm and professional. She went above and beyond to satisfy all my needs. She answered all my questions and made sure I got a great deal. Shop with Stacey and have a great car buying experience. More
by Nmarriott08
Employees Worked With
Stacy Mathews
June 03, 2018
Great Service all around! The service department at this location is very helpful and willing to go the extra mile to help out in anyway possible! Very quick and prompt service The service department at this location is very helpful and willing to go the extra mile to help out in anyway possible! Very quick and prompt service! More
by jdskrok2
Employees Worked With
Arturo Silva
June 03, 2018
Couldn’t be happier I couldn’t be happier with my Kia Sportage and have always taken it to the dealership for anything she needs. I’ve always been impressed with the qual I couldn’t be happier with my Kia Sportage and have always taken it to the dealership for anything she needs. I’ve always been impressed with the quality of service and staff. What took things up a notch is their new building, I’ve always waited for my car and the new waiting area provides everything you need, even a comfortable area where you can watch them work on your vehicle. Staff are professional, courteous and friendly. I also leave with a clean car! How cool is that!! More
by Twis
Employees Worked With
Even the cashiers were great!, Eugene Penberg
May 31, 2018
Top quality service department Shawn Davis is an outstanding service advisor; polite, friendly, personable, and very efficient. He actually RAN to help me and several other customer Shawn Davis is an outstanding service advisor; polite, friendly, personable, and very efficient. He actually RAN to help me and several other customers he was helping. Zac is a premium technician and mechanic; throughly explained every issue and fixed my Jeep in record time. More
by Mscott3819
Employees Worked With
