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Kia of North Austin

Austin, TX

4.8
2,105 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,105 reviews

November 07, 2018

New car purchase Over the weekend I had some major car issues! This car had given me issues for months. My neighbor Wills works here at southwest KIA. I spoke to him y More

by Larriaga296
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw
Dec 12, 2018 -

Kia of North Austin responded

Larriaga296, our guest are a part of our family! Thank you for your kind words and congratulations on the new car!

November 06, 2018

Fast and Incredibly Friendly Diego was my salesman and he was incredibly attentive and helpful. I was pretty set on my price range because the financing I was going to receive onl More

by sgoodwin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Idais, Diego Burgos, Marcos Nequiz
Dec 12, 2018 -

Kia of North Austin responded

sgoodwin, we strive to offer the best possible service to every guest that walks through our doors. There is no time limit on offering good service!

November 03, 2018

SW Kia Rocks! Everyone at the dealership was wonderf, esp Richard my salesman..he went above and beyond d the call of duty to take care of me and help me get the pe More

by thosmireles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone was great! , Susan Idais, Eugene Penberg
Dec 12, 2018 -

Kia of North Austin responded

thosmireles, whether it is service, parts, detailing, or sales, we strive to provide the best dealership experience possible. We are happy you were able to be a part of that!

November 02, 2018

Patients Had a very awesome experience here. Jason Wimberly was excellent in helping me find something. Even with me getting upset he was still there trying to More

by jakecarter5273@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Wimberley
Dec 12, 2018 -

Kia of North Austin responded

jakecarter5273@gmail.com, the car buying experience is not always easy but we do our best to make it a smooth and accessible experience. Thank you for your kind words!

November 01, 2018

Very easy to work with Mr. Jason Wimberley, knowledgeable. Mr. Wimberley provided top notch customer service. His experience in the business and his knowledge made my car buying experience a piece of cake. T More

by 2019_Kia_ForteS_guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Wimberley
Dec 12, 2018 -

Kia of North Austin responded

2019_Kia_ForteS_guy, thank you for your kind words! We are happy your car buying experience was 'sweet'!

October 31, 2018

Awesome experience I arrived and was met by the friendliest salesman, Wills Philyaw. He heard everything I said and his main focus was getting me the car I wanted. All t More

by Wendyds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vance Messick, Wills Philyaw
Dec 12, 2018 -

Kia of North Austin responded

Wendyds, we are happy to hear you had a smooth car buying experience! Thank you for your kind words!

October 28, 2018

Marcos was great I enjoyed the time their Marcos was very informative and easy to work with. He seemed very eager to help. Everyone worked hard to get me into a car. More

by asaenz1119
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Bedolla, Marcos Nequiz
Dec 12, 2018 -

Kia of North Austin responded

asaenz1119, we strive to provide the most streamlined shopping experience. We are happy to hear your visit lived up to that standard!

October 28, 2018

Best Experience My dad, brother and I went there and met with JasonWimberly. We cannot say enough great things about him and the process. Everything was handled fairl More

by SissyPissy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Wimberley
Dec 12, 2018 -

Kia of North Austin responded

SissyPissy, we are happy we could help and can not wait to see you again!

October 27, 2018

Great Service! We came in to buy a used Jeep Wrangler and Jason very knowledgeable about the car. Southwest Kia gave a us a great price and Jason helped the whole pr More

by Gipper99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Wimberley
Dec 12, 2018 -

Kia of North Austin responded

Gipper99, we are happy to hear you had a smooth experience! Thank you for the kind words!

October 25, 2018

Great customer service We had a great experience with Jason. He was extremely patient with us and our 2 year old that was car shopping and made sure everything was processed More

by Angelicads
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Wimberley
Dec 11, 2018 -

Kia of North Austin responded

Angelicads, we strive to offer excellent service to all of our guest...even the little ones! Thank you for your kind words!

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