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Kia of North Austin
Austin, TX
2,103 Reviews
Our WHY-
We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process.
HOW?
*We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership.
*Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online!
*Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius.
*As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,103 reviews
January 12, 2019
Great Got a good deal, everyone was nice! Especially Kumar! Kumar is recommended to everyone! I came in to purchase a 2011 Kia Sorento and everything went s Got a good deal, everyone was nice! Especially Kumar! Kumar is recommended to everyone! I came in to purchase a 2011 Kia Sorento and everything went smoothly More
by Kmc010
Employees Worked With
Sahil Kumar
January 12, 2019
NO PRESSURE! My rating of this dealership is based solely on my experience with Colby! He is great! Very friendly, sincere, listens and tries to help find a car th My rating of this dealership is based solely on my experience with Colby! He is great! Very friendly, sincere, listens and tries to help find a car that will make you happy while staying within budget. He goes above and beyond what most salesmen would do . . . tonight he took time to walk through the whole lot with me so I could see for myself everything that was available . . . this might not sound impressive, but it was . . . Colby twisted his ankle earlier in the day and was limping so it was obvious that he was probably in pain, but he seemed totally oblivious to his ankle and was completely focused on helping me! More
by slawrence
Employees Worked With
Colby Edgmon
January 11, 2019
Amazing Richard is without a doubt the best car salesman that we have done business with. The attentiveness to our requests were heard and attended to. The Richard is without a doubt the best car salesman that we have done business with. The attentiveness to our requests were heard and attended to. The professionalism with which he conducts himself is admirable. Thank you Richard and South West Kia for an enjoyable and relaxing car buying experience. More
by G. Burnhauser
January 11, 2019
Unique, helpful and pressure free! I despise vehicle shopping often putting off visiting a dealership any way possible.. Call me old fashion, but i am always weary of the "sleezy car s I despise vehicle shopping often putting off visiting a dealership any way possible.. Call me old fashion, but i am always weary of the "sleezy car salesman." Immediately that concern was put to rest with Mr. Colby's transparency and ability to connect with me on a deeper level. With sincere excitement in his job, my business now belongs to KIA family and friends. Very much recommended! Thank you for the help from the bottom of my heart! More
by D. McTavish
Employees Worked With
Colby Edgmon
January 10, 2019
Car buying experience The experience I had buying a car with Colby as the dealer was great. Colby is super personable. I felt comfortable the entire time and never pressure The experience I had buying a car with Colby as the dealer was great. Colby is super personable. I felt comfortable the entire time and never pressured to buy a vehicle. The process was smooth and he transitioned me to the right people to get the job done. He went above and beyond to put a bow on my car as I picked it up when that was not an option. He’s followed up serveral times to see if I had any questions or concerns. Overall I am a happy customer with Kia. I will continue business with Kia! More
by Laceyjune
Employees Worked With
Colby Edgmon
January 10, 2019
Great experience with Colby I appreciate the discussion with Colby of Sales after he noticed I was meandering around the showroom. For background, I have a very nice fully-loade I appreciate the discussion with Colby of Sales after he noticed I was meandering around the showroom. For background, I have a very nice fully-loaded 2015 Kia Optima SXL Turbo - which I purchased here Pre-Owned when it was only 6 months New with 8K miles on it. At 62K miles now, I was in for a scheduled oil change. Colby reviewed my next purchase plans and shared his ideas to make sure it would be more than an impulse buy. Colby was clearly intelligent about more than vehicles. Kia (and Kia’s customers) will certainly benefit from that fact in the future. He took note of my comments as to why it makes sense for Kia to pre-sell services (eg, 5-years prepaid oil changes) along with other advice/suggestions. You’ve got a winner in Colby and a winner dealership for us customers. Thank you! More
by SXL Forever
Employees Worked With
Colby Edgmon
January 09, 2019
Very helpful and personable, good guy. I would like to take the time 2 let everyone know about my experience with Colby. My experience with Colby what's the first time that I've ever dealt I would like to take the time 2 let everyone know about my experience with Colby. My experience with Colby what's the first time that I've ever dealt with a car salesman why didn't feel pressured to buy a car he was very helpful and answering all of my questions help me find out what my car was worth showed me some nice cars presented me with my options but never once did I feel pressure to buy vehicle he was just very helpful respectful and friendly. I learned that me and him both have a little baby and he even gave me some good pointers since I'm a new dad which I've actually implemented some of them. Because of my experience with Colby when I am in a financial position to buy car I definitely know where I'm going. And this is where everyone else should go to thanks y'all. More
by John1568
Employees Worked With
Colby Edgmon
January 08, 2019
Friendly service and gteat cars We found Southwest Kia Austin while searching for a Toyota Prius. They had the best deal within hundreds of miles, and they were patient with us looki We found Southwest Kia Austin while searching for a Toyota Prius. They had the best deal within hundreds of miles, and they were patient with us looking around. Kumar helped me with his own experience, and followed up with my search even after I left the dealership. Im leaving confident that I bought a great car and got a great deal on it. More
by Willwgilmore
Employees Worked With
Sahil Kumar
January 08, 2019
Kia soul experience Purchasing a good deal on kia soul 2018 with CPO is amazing and the service is excellent as well! They picked us to the dealership. We are happy with Purchasing a good deal on kia soul 2018 with CPO is amazing and the service is excellent as well! They picked us to the dealership. We are happy with their service and responsiveness on our ongoing communication for the vehicle. More
by Meep
Employees Worked With
Colby Edgmon, Sahil Kumar
January 08, 2019
Very communicative! We are deaf customers using the sign language. Colby had a good idea to speak us through his phone by speech to text. I was comfortable communicating We are deaf customers using the sign language. Colby had a good idea to speak us through his phone by speech to text. I was comfortable communicating with him. We tried few cars and asked him many questions. We purchased a Kia Soul 2018. Thanks to him to made us a great day! More
by BriPet
Employees Worked With
Colby Edgmon, Sahil Kumar
