Kia of North Austin

This is a CIRCUS not a car dealership Long story short, we went in looking to purchase a brand new vehicle, Sales Manager Derek was extremely unprofessional (he got pissed and walked away Long story short, we went in looking to purchase a brand new vehicle, Sales Manager Derek was extremely unprofessional (he got pissed and walked away when we said we needed time to decide). Went in a second time only to be standing around watching clowns try to play golf in their sales offices. Based on my understanding, SouthWest Kia employees are salaried (they do not earn a commission), so it makes sense if they do not care about their customers. TLDR; they do not care about you, your needs or your business, take your money and spend it somewhere else. More

Great service Working with Will and Brandon was amazing, I would definitely recommend them. They were able to help me buy a car that was within my budget Working with Will and Brandon was amazing, I would definitely recommend them. They were able to help me buy a car that was within my budget More

Great Customer Service and MAINTENANCE Support Been coming since 2011 and even though got 150K on the Sorento, still go to KIA Southwest for maintenance. John Sheeks is TERRIFIC ADVISOR! Al Been coming since 2011 and even though got 150K on the Sorento, still go to KIA Southwest for maintenance. John Sheeks is TERRIFIC ADVISOR! All was thorough (numerous little things) and came out great. Kept me informed every step and even looked for good deal on a "junkyard" part that we still good. Over and Above for support.... More

Happy surprise! Manny checked me in both times I visited for repairs, first for damage repairs and a week later to change out parts that had been ordered for addit Manny checked me in both times I visited for repairs, first for damage repairs and a week later to change out parts that had been ordered for additional repairs. I did not have actual appointments, due to the nature of my job and living an hour away, but they welcomed me as though I did have an appointment. Manny told me where stuff was, explained what needed to be done immediately versus needed to be done in the future, and made a list for me to take home. While waiting for my car, Manny discovered I regretted leaving my sweater in the car, but ZIP! Manny ran out and got my sweater out of my car and brought it to me. The hot chocolate awas ridiculously good! And I had my choice of waiting room couches, tables & chairs, or a re-charging station for phones & tablets. Very nice set up, exceptionally nice people, friendly salespeople in spite of not needing to buy a car. Manny was absolutely top-notch at explaining things to this tired old nurse! Yes, I will ne back and recommend to others! But, ask for Manny to help you! More

Great, easy experience Kumar was super helpful and knowledgeable about the Prius! Was able to test drive a couple different options and figure out which one worked best for Kumar was super helpful and knowledgeable about the Prius! Was able to test drive a couple different options and figure out which one worked best for me. Love my new car. More

Kumar is awesome! Kumar helped me so much with getting me the car that was absolutely perfect for me, did everything i’d expect a perfect salesman to do and he pulled i Kumar helped me so much with getting me the car that was absolutely perfect for me, did everything i’d expect a perfect salesman to do and he pulled it out for me easily! thanks kumar! More

Trade in for new vehicle. Went in to trade in vehicle. Was given the opportunity to buy a new one. Salesmen did their best to provide opportunities. Finance was direct and swif Went in to trade in vehicle. Was given the opportunity to buy a new one. Salesmen did their best to provide opportunities. Finance was direct and swift.Thanks for your support. More

Great service Mr. Kumar was bery courteous and helpful today and he made a great effort to make sure all of my needs were met in regards to buying a car. Mr. Kumar was bery courteous and helpful today and he made a great effort to make sure all of my needs were met in regards to buying a car. More

VERY Thankful and Appreciative of the service I received! Choosing Southwest Kia Austin to purchase my dream vehicle is one of the best decisions I've made! I have wanted a GTI forever and saw an ad for one o Choosing Southwest Kia Austin to purchase my dream vehicle is one of the best decisions I've made! I have wanted a GTI forever and saw an ad for one on their site, so I was interested in purchasing. A few days later I arrived at the dealership for a test drive and was greeted with the charismatic and amiable Wills. Not only was Wills extremely helpful and friendly throughout the process, but he went above and beyond to make sure that I'd drive home in the car of my dreams. And that means alot. Afterwards, I sealed the deal with Brandon who was very keen, cordial and understanding of my situation. And I couldn't thank him enough. I have ZERO complaints! Together, they have both turned my dream into reality. Thankyou SouthWest Kia Austin. More

What a wonderful experience!! Misty thank you so much for your business your kind words hilarious jokes and for joining the KIA family. Our customers are everything to us! Please Misty thank you so much for your business your kind words hilarious jokes and for joining the KIA family. Our customers are everything to us! Please let me know if you need anything !! Colby More