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Kia of North Austin

Austin, TX

4.8
2,103 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,103 reviews

April 04, 2019

Wonderful quality of service with my purchase! Southwest Kia Austin must hire more individuals like Lauren! She has amazing listening skills, she is friendly, efficient, and certainly presented wor More

by New Telluride Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Martinez, Alex Bedolla, Lauren Gaylord
Apr 04, 2019 -

Kia of North Austin responded

Thank you for this incredibly kind review and congrats on your brand new Telluride.

April 01, 2019

AMAZING Experience! I cannot tell you how thankful I am that I came to this dealership. I was upside down on a 2017 Nissan Altima I purchased 2 years ago. I have been des More

by erivera8527
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Bedolla, Lauren Gaylord
Apr 02, 2019 -

Kia of North Austin responded

Thank for this incredible success story. We are so very thankful that we could help. Thank you for your kind review, we are happy to call you a member of our Kia family!

April 01, 2019

Nightmare Terrible service non-negotiable on price and they even let me drive my vehicle off the lot without any oil in it enough said I live in Bastrop so I dr More

by Geoff S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lexi King, Ben Klein
Apr 02, 2019 -

Kia of North Austin responded

Geoff, we strive to provide excellence in all that we do and if we apologize if we missed the mark. I am forwarding your review to our GM but would also like you to reach out as well. I am providing his information below. Ben Klein b.klein@southwestkia.com 512.583.1900

Apr 02, 2019 -

Geoff S responded

I have sent a response to you via your email

March 30, 2019

Great staff, good post sales service, recommend it! It has been always a great experience at this dealer, since our first car in the US. Ivan is very knowledgeable and he usually does not make us feel More

by GilbertoM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Rodriguez, Alex Bedolla
Apr 01, 2019 -

Kia of North Austin responded

We are so happy we could help. Car buying should be easy and accessible to all no matter the situation. Thank you for your kind review and congrats on your new vehicle!

March 26, 2019

Amazing car dealership! I enjoyed this place! They made us feel welcome and comfortable from the moment we got through the doors. Great customer service! Wills got us in and More

by lincolnd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw, Alex Bedolla
Mar 26, 2019 -

Kia of North Austin responded

We strive to provide excellent customer service to everyone that walks into our dealership and we are so happy you were able to experience that!

March 25, 2019

Very nice The staff was friendly and helpful, helped answer any questions and worked to help accommodate our needs and get us out in a good amount of time very More

by Hmrenken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Bedolla, Sahil Kumar
Mar 26, 2019 -

Kia of North Austin responded

Thank you for the kind review! We are happy we could help!

March 24, 2019

Great service! Sahil was outstanding! He exceeded all our expectations. Very responsive,’patient, professional and courteous. I would highly recommend him and y More

by G2M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sahil Kumar
Mar 25, 2019 -

Kia of North Austin responded

We are always happy to help! Thank you for your kind review.

March 24, 2019

Best Salesman Ever Wills is just the best. Friendly, nice, helpful, courteous. This is the third Kia that I have bought from him and I will get the next one from him. More

by sandywest222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Thompson , Vance Messick, Eugene Penberg, Wills Philyaw
Mar 25, 2019 -

Kia of North Austin responded

We are happy we could help! Thank you for the kind review and congrats on your new car!

March 21, 2019

Easy process and fair dealership! Went to Southwest Kia to buy a used Toyota Tacoma. I had expected a hard press to upsell or look at other vehicles, but Abel and everyone at the deale More

by JDMoore14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abel Lopez
Mar 25, 2019 -

Kia of North Austin responded

Thank you for allowing us to help! We understand car buying can be a tedious process so we do our best to ensure it is easy and accessible for all!! Thank you again and congrats on your new Tacoma!

March 20, 2019

Car shopping made easy I’m glad Ivan greeted me and helped me find the vehicle I wanted. He was very knowledgeable, diligent and pleasant. I would definitely recommend him a More

by Cece
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vance Messick, Ivan Rodriguez
Mar 21, 2019 -

Kia of North Austin responded

Cece, thank you for the kind review. We are happy we could help!

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