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Kia of North Austin

Austin, TX

4.8
1,971 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *Our non-commissioned sales professionals are focused on meeting your needs to ensure you are satisfied throughout the entire buying experience. *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 1,971 reviews

August 31, 2018

An Amazing Experience I came into Southwest Kia Austin looking to purchase my first vehicle from a dealership. The staff in general here was readable and friendly. Jason wa More

by duranes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Wimberley
August 30, 2018

Amazing first car experience - Helpful and intuitive This is my first car purchase from a dealership with a warranty. I bought a 2015 Kia Forte Koup automatic. Side note, great car I highly recommend More

by KiaMan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw, Alex Bedolla
August 29, 2018

Terrible customer service after the sale We were given no opportunity to see car post cleaning and “certification”. All paperwork was done before the car was ready but we were assured it woul More

by Jo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Susan Idais, Heath Adams
Sep 07, 2018 -

Kia of North Austin responded

We apologize for this negative experience at our store, if there is anything I can do to assist, please email me at b.klein@southwestkia.com -Ben Klein, General Manager

August 29, 2018

Easy.pleasent.enjoyable. Wills made my experience at Southwest Kia Austin truly wonderful! He didn’t make me feel pressured at all, and was so kind! I love love my new car and More

by KaylaMixon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw
August 28, 2018

Fantastic Experience Jason made me feel like a valued customer and I felt completely comfortable and prepared to make the purchase after speaking with him. He made the exp More

by BlakeO
Price
Recommend Dealer
Yes
Employees Worked With
Jason Wimberley
August 27, 2018

Great service Great consumer service as soon as I walked threw the door heath was great and very welcoming I would give this store and him 5 stars ... More

by Newcar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heath Adams
August 27, 2018

Jason Wimberly Jason was very attentive and knowledgeable about the product. Mad the process very easy, and I will recvomend him and Kia to people I know. Thank More

by Brucebe11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Wimberley
August 27, 2018

Excellent and fast service From the moment I asked for car details, to test driving the car and finance process, everything was fast amd clear. Ivan was super frindly, answered More

by Liz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Idais, Brandon Zehr, Ivan Rodriguez, Stacy Mathews
August 27, 2018

Above and Beyond Our experience did not start out that great until we met Heath. Heath went above and beyond to make things right. We arrived at the dealership to vi More

by PegiF
Recommend Dealer
Yes
Employees Worked With
Heath Adams
August 26, 2018

Great experience. When I walked in I never expected to leave with a car. But they worked with my credit and most importantly they worked with that I wanted. Aaron reall More

by Soccer15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Schulman
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