Kia of North Austin

James made our car buying experience great! We usually dread going to dealerships because well, sometimes it’s just overwhelming but this time it was smooth, quick and exciting! We didn’t fee We usually dread going to dealerships because well, sometimes it’s just overwhelming but this time it was smooth, quick and exciting! We didn’t feel pressured and he took all of our wants and needs in a vehicle into consideration and helped us out as much as possible! Definitely a 10/10 recommendation! More

Great service. Cool app that let me know what needed attention and let me agree or reject each recommendation. It also allowed me to track their progress. Very up Cool app that let me know what needed attention and let me agree or reject each recommendation. It also allowed me to track their progress. Very upfront pricing as well. Nothing was a shock or not expected. More

Had my car looking clean right out of the shop complimentary and an uber for lunch while we waited complimentary and an uber for lunch while we waited More

They always take care of me. Appointments are easy to book. Carlos is the best. Appointments are easy to book. Carlos is the best. More

I was told my oil level was good last week. Now my oil light is on . I am not happy and will have a hard time buying another Kia ever. Now my oil light is on . I am not happy and will have a hard time buying another Kia ever. More

I was treated with respect and a great salesman answered all my questions and worked for me thank you Mr Ivan Rodriguez all my questions and worked for me thank you Mr Ivan Rodriguez More

Great customer service, communication, professionalism, and staff. Like always - Cody and the service team take care of their KIA family. Ben and his leadership team have created a great customer experienc and staff. Like always - Cody and the service team take care of their KIA family. Ben and his leadership team have created a great customer experience. More

I went into KIA of North Austin. I was met by a salesman named Delane Sheppard. It was the last day February. I told him I was going to purchase a KIA today or a Subaru. He did his n I was met by a salesman named Delane Sheppard. It was the last day February. I told him I was going to purchase a KIA today or a Subaru. He did his normal sales thing. I came at the end of the month because I know that's when you can get the best deal. I got him down from $43465 to $38465. Then on the test drive I found a price sticker that had been removed that listed it for $38465. I showed it to Delane Sheppard, he blew it off. Now I feel I was taken advantage of. Then Delane Sheppard told me I would get a call for customer service rating. He told me that if I gave him a positive rating he would tint my windows for free. I called him afterward and he said he hadn't seen that I had received the review. Don't get me wrong the KIA Sportage is awesome and I love it! I feel I was taken advantage of by Delane Sheppard. More

Excellent dealership…sales and service. Easy to set service appointments and great communication I really appreciate a loaner car when necessary since I live in Horseshoe Bay. Easy to set service appointments and great communication I really appreciate a loaner car when necessary since I live in Horseshoe Bay. More

The service was absolutely great. I also thought that the staff was very professional and I was greeted right when I came into the door. My car was serviced as expected and I am very I also thought that the staff was very professional and I was greeted right when I came into the door. My car was serviced as expected and I am very pleased. Thank you. More