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Kia of North Austin

Austin, TX

4.8
1,971 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *Our non-commissioned sales professionals are focused on meeting your needs to ensure you are satisfied throughout the entire buying experience. *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 1,971 reviews

November 21, 2018

Look no further than SW KIA! Rich is a great salesperson Who cares about his customers. We have purchased several vehicles from him and will be returning for years to come. We ent More

by Keegan713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Klein, Cody Frazier, Alex Bedolla
Dec 12, 2018 -

Kia of North Austin responded

Keegan713, we are happy to hear you had a good car buying experience! Thank you for the recommendation!

November 20, 2018

Buying our Chevy equinox The process was super fast, enjoyable and the staff were so welcoming and friendly. Highly recommend visiting Southwest Kia! From the moment we walked More

by Deannabriscoe
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw
Dec 12, 2018 -

Kia of North Austin responded

Deannabriscoe, this is what we strive to accomplish every day! Thank you for your kind words!

November 20, 2018

Spectacular service Mr. Wills gave me the ultimate customer service experience from beginning to end. He made sure I was happy with my purchase and explained any question More

by ladycy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw, Alex Bedolla
November 19, 2018

Purchased my 5th Kia Daniel did a great job and I’m super satisfied with my purchase. This dealership is always fair and it didn’t take too long to get me a good deal. More

by Jbrowngirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Lopez
Dec 12, 2018 -

Kia of North Austin responded

Jbrowngirl, thank you for your kind words! We are happy to hear you had a smooth car buying experience!

November 10, 2018

Used car purchase We purchased a 2014 Mustang convertible from this dealership. Our friendly salesman Richard was very helpful and knowledgeable about the car, which h More

by phamb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vance Messick
Dec 12, 2018 -

Kia of North Austin responded

phamb, thank you for your kind words. Your experience is what we offer to every guest that walks through our doors!

November 07, 2018

New car purchase Over the weekend I had some major car issues! This car had given me issues for months. My neighbor Wills works here at southwest KIA. I spoke to him y More

by Larriaga296
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw
Dec 12, 2018 -

Kia of North Austin responded

Larriaga296, our guest are a part of our family! Thank you for your kind words and congratulations on the new car!

November 07, 2018

Awesome experience at Southwest Kia We had an awesome experience buying our used 2015 Prius C from Southwest Kia. The profesionalism and courtesy of everyone at Southwest Kia sets them More

by FastZX6R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Idais, Justus Bosquez
Dec 12, 2018 -

Kia of North Austin responded

FastZX6R, we do our best to set ourselves apart from other dealerships by offering great sales and service experiences. Your kind words are evidence of this. Thank you!

November 06, 2018

Fast and Incredibly Friendly Diego was my salesman and he was incredibly attentive and helpful. I was pretty set on my price range because the financing I was going to receive onl More

by sgoodwin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Idais, Diego Burgos, Marcos Nequiz
Dec 12, 2018 -

Kia of North Austin responded

sgoodwin, we strive to offer the best possible service to every guest that walks through our doors. There is no time limit on offering good service!

November 03, 2018

SW Kia Rocks! Everyone at the dealership was wonderf, esp Richard my salesman..he went above and beyond d the call of duty to take care of me and help me get the pe More

by thosmireles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone was great! , Susan Idais, Eugene Penberg
Dec 12, 2018 -

Kia of North Austin responded

thosmireles, whether it is service, parts, detailing, or sales, we strive to provide the best dealership experience possible. We are happy you were able to be a part of that!

November 02, 2018

Patients Had a very awesome experience here. Jason Wimberly was excellent in helping me find something. Even with me getting upset he was still there trying to More

by jakecarter5273@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Wimberley
Dec 12, 2018 -

Kia of North Austin responded

jakecarter5273@gmail.com, the car buying experience is not always easy but we do our best to make it a smooth and accessible experience. Thank you for your kind words!

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