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Kia of North Austin

Austin, TX

4.8
1,971 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *Our non-commissioned sales professionals are focused on meeting your needs to ensure you are satisfied throughout the entire buying experience. *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 1,971 reviews

January 11, 2019

Unique, helpful and pressure free! I despise vehicle shopping often putting off visiting a dealership any way possible.. Call me old fashion, but i am always weary of the "sleezy car s More

by D. McTavish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colby Edgmon
Jan 15, 2019 -

Kia of North Austin responded

McTavish, this is what we do and why we do it. We want to remove that negative stigma that is attached to car-buying. It should be an accessible and enjoyable experience for all!

January 11, 2019

Amazing Richard is without a doubt the best car salesman that we have done business with. The attentiveness to our requests were heard and attended to. The More

by G. Burnhauser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Bedolla
Jan 15, 2019 -

Kia of North Austin responded

Burnhauser, thank you for the kind words. We are happy we could make your experience relaxing and enjoyable!

January 10, 2019

Car buying experience The experience I had buying a car with Colby as the dealer was great. Colby is super personable. I felt comfortable the entire time and never pressure More

by Laceyjune
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colby Edgmon
January 10, 2019

Great experience with Colby I appreciate the discussion with Colby of Sales after he noticed I was meandering around the showroom. For background, I have a very nice fully-loade More

by SXL Forever
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colby Edgmon
January 09, 2019

Very helpful and personable, good guy. I would like to take the time 2 let everyone know about my experience with Colby. My experience with Colby what's the first time that I've ever dealt More

by John1568
Recommend Dealer
Yes
Employees Worked With
Colby Edgmon
January 08, 2019

Friendly service and gteat cars We found Southwest Kia Austin while searching for a Toyota Prius. They had the best deal within hundreds of miles, and they were patient with us looki More

by Willwgilmore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sahil Kumar
January 08, 2019

Kia soul experience Purchasing a good deal on kia soul 2018 with CPO is amazing and the service is excellent as well! They picked us to the dealership. We are happy with More

by Meep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colby Edgmon, Sahil Kumar
Jan 08, 2019 -

Kia of North Austin responded

Meep, we strive for excellence every day in all areas including services and sales. We are happy to hear you had an excellent experience in our dealership.

January 08, 2019

Very communicative! We are deaf customers using the sign language. Colby had a good idea to speak us through his phone by speech to text. I was comfortable communicating More

by BriPet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colby Edgmon, Sahil Kumar
Jan 08, 2019 -

Kia of North Austin responded

BriPet, that is what we are all about! It is our pleasure to treat every guest as family and that entails doing whatever it takes to offer them the best customer service possible! Thank you for your business!

January 08, 2019

Awesome experience with Sahil Kumar I came to trade my vehicle and Kumar assisted me all the way. Showed me a new Optima, explained everything about the vehicle. I was treated great and More

by Kanti6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sahil Kumar
Jan 08, 2019 -

Kia of North Austin responded

Kanti6, we are happy to hear you had a great experience! Thank you for your business!

January 08, 2019

Great service As I was walking towards the lot we got help from Colby. After we looked he helped us look at cars and gave us plenty of information on the cars we we More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colby Edgmon
Jan 10, 2019 -

Kia of North Austin responded

Steve, Thank you for taking the time to leave a positive review! It was our pleasure in assisting you with the information you were looking for.

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