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Kia of North Austin

Austin, TX

4.8
1,997 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *Our non-commissioned sales professionals are focused on meeting your needs to ensure you are satisfied throughout the entire buying experience. *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 1,997 reviews

May 11, 2024

I got a screw in my tire and brought in for repair. They got me right in and put on a new tire. I was pleasantly surprised when I got my vehicle back they had washed and vacuumed it! More

by Blue
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
May 13, 2024 -

Kia of North Austin responded

We're glad to know you had a positive experience at Kia of North Austin! It's our pleasure to go the extra mile for our customers. We hope your vehicle is running smoothly now, and we look forward to serving you again in the future!

May 11, 2024

Prompt courteous and full prior disclosure of all work … a good experience and delivered a clean washed car More

by sjordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun chammberlin
May 13, 2024 -

Kia of North Austin responded

We're glad to know you had a positive experience with us at Kia of North Austin! It's our priority to provide prompt and courteous service. Thank you for the review, we appreciate it!

May 09, 2024

Mr. Rodrigues is a very patient salesman. He dies not pressure his client. He’s an asset to your organization. More

by Corny57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi Durst
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Rodriguez
May 10, 2024 -

Kia of North Austin responded

We're so glad to know that you had a positive experience with Mr. Rodrigues at Kia of North Austin! We appreciate your feedback and we'll be sure to pass along your kind words about his patient approach. Thank you for choosing us!

May 08, 2024

Amazing service Wills was able to get me rolling when I thought it was impossible the staff at that location is awesome. They work with you to make sure you have the best experience. More

by Kevin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wills Philyaw
May 08, 2024 -

Kia of North Austin responded

Kevin, we're delighted to know that Wills and our team at Kia of North Austin were able to assist you effectively. We always aim for the best customer experience possible. Thank you for your review!

May 07, 2024

Stepping into Kia North Austin, after months of dealership visits, I was warmly greeted by Sydney A. She guided me through the car buying process without any pressure, unlike my previous experience More

by Tyler L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sydney Amburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Kia of North Austin responded

Tyler, we're delighted to know that Sydney and our team at Kia of North Austin provided you with a top-notch car buying experience. We always aim for transparency and ease during the process. Enjoy your new Sorento!

May 07, 2024

Kia of North Austin is convenient and completed the work on my car in a timely manner. The employees were attentive and friendly. More

by Bkaatzb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
May 08, 2024 -

Kia of North Austin responded

We're glad to know that you found our service at Kia of North Austin timely and convenient! Our team always aims to provide friendly, attentive care. Thank you for the review!

May 05, 2024

Sebastian went above and beyond to provide us with a great experience on the first car for our Son. He made sure the missing clips on the front bumper were taken care of even when another employee thoug More

by Joe S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Frazier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Kia of North Austin responded

Joe, it's great to know that Sebastian was able to provide a memorable experience for you at Kia of North Austin. We're glad he could assist with the bumper clips and we look forward to working with you again in the future!

May 03, 2024

I have now bought 2 vehicles with the help of the AMAZING Wills Philyaw!! I am officially a customer for life!! I highly recommend going to see Wills. I always give him exactly what I am looking for, where More

by Shelli.huckins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Thompson, Wills Philyaw
May 06, 2024 -

Kia of North Austin responded

Shelli, it's fantastic to know that Wills and our team at Kia of North Austin have earned your loyalty! We're always here to help you find the perfect vehicle. Thank you for recommending us - we appreciate it!

May 02, 2024

Great experience. Was treated very well. Great customer experience with everyone. Every one was very helpful. More

by Dafara88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bre'shard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viki Donjuan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Thompson
May 02, 2024 -

Kia of North Austin responded

We're delighted to know you had a great experience at Kia of North Austin! Our team is always here to provide top-notch service. Thank you for the positive feedback, and we hope to see you again soon!

May 02, 2024

"I had a very pleasant experience during my service appointment. When I arrived, my service advisor greeted me and collected the necessary information about my vehicle. He informed me that the service More

by blharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kacey
May 02, 2024 -

Kia of North Austin responded

Thank you for the review! We're glad to know your service appointment at Kia of North Austin was a pleasant one and that we were able to get you back on the road quickly. See you next time!

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