Back

Kia of North Austin

Austin, TX

4.8
1,971 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *Our non-commissioned sales professionals are focused on meeting your needs to ensure you are satisfied throughout the entire buying experience. *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
Contact Dealership

13175 N US Hwy 183

Austin, TX

78750

Directions

By Type

Showing 1,971 reviews

June 07, 2019

Great Customer Service and Maintenance I recently moved to TX and my car needed an oil change, Arturo Silva was very helpful and friendly. Will definitely come back to this dealership for a More

by Lemurs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Silva
Jun 07, 2019 -

Kia of North Austin responded

Thank you for the kind review! We are always here and happy to help you with all your car needs!

June 03, 2019

Great Experience Sahil kumar help me out a lot and made sure I got the car I wanted. It took a while but I got what I needed. More

by Dojo93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sahil Kumar
Jun 04, 2019 -

Kia of North Austin responded

We are so thrilled to know that we provided you with a great car-buying experience. We are always trying to improve the process from service to sales. That includes expediting our process to minimize the time our guests have to spend buying or servicing a vehicle. Thank you for being patient with us and thank you for the kind review.

May 31, 2019

Purchased second car Salesman was very honest and polite this week I purchased a car from him last week my sister purchased a car from him her second Kia my second Kia t More

by Angela,edwards123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department Brian hall in service 5 below , Wills Philyaw
May 31, 2019 -

Kia of North Austin responded

No need to apologize! We are thrilled to hear we provided both you and your sister with an excellent car-buying experience. Thank you for your kind words and congrats to both of you on your new Kia vehicles!

May 28, 2019

Excellent car buying experience Excellent buying experience! Our Salesmen (Sahil Kumar) was an honest & hardworking guy. When you go to buy a car, there is also a feeling of wheth More

by preetp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sahil Kumar
May 28, 2019 -

Kia of North Austin responded

Thank you for your review. Our sales team is non-comminsion which makes for an easy and stress-free car buying experience. Here at Southwest Kia, we are very transparent. We try our best to educate and help our customers find the best vehicle that fits there needs. Thank you for leaving us a great review.

May 26, 2019

Outstanding Salesman and Service Me and my husband initially just came to browse at SUV's. I noticed Mr. Will out working in the lotop assisting a customer via phone. When he noticed More

by 2SWEETS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Joree , Wills Philyaw
May 28, 2019 -

Kia of North Austin responded

I don't know about you but a little comedy can make anything more enjoyable for me! We are thrilled to hear that Jeremy and Will took care of you. I will pass your kind words on to them. Thank you again for the kind review and congrats on your new vehicle!

May 26, 2019

First Auto Purchase Big shoutout to Southwest Kia - Austin for assisting me in my first auto purchase. I wanted to take a little time to thank their entire team for their More

by Martin208
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sahil Kumar
May 28, 2019 -

Kia of North Austin responded

Martin, Thank you for this review. It pleases us to hear you are happy with your purchase. Have fun driving your new manual transmission 😎

May 23, 2019

Amazing experience Wills was amazing at helping me find the perfect car. He was straight forward about everything and made sure that we got exactly what we were looking More

by awalch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smith, Wills Philyaw
May 23, 2019 -

Kia of North Austin responded

We can't wait to have you guys back! Thank you for your kind review and congrats on your new vehicle!

May 21, 2019

Easy process, helpful salesperson Sahil was very helpful. His patient explanations of the leasing program made my decision less stressful. With all of the information he offered I was More

by Ad2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sahil Kumar
May 21, 2019 -

Kia of North Austin responded

We are so happy we could provide you with not only a new vehicle but peace of mind in that new vehicle! Thank you for your kind review and congrats on your new vehicle!

May 09, 2019

Very welcoming, AMAZING customer service. Customer service was outstanding. Felt like I was actually listened to, was explained everything in great detail. Very very happy with the treatment g More

by DreKent96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Zehr, Derek Martinez, Anthonei Mitchell, Sahil Kumar
May 09, 2019 -

Kia of North Austin responded

This is the level of customer service we strive to provide day-in and day-out. Thank you for the kind review!

May 06, 2019

Sahil kumar was great. Sahil Kumar was very accomodating and very helpful. Everyone was friendly. Great place with great people. Their prices are very affordable. Had a grea More

by Andrei2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sahil Kumar
May 06, 2019 -

Kia of North Austin responded

Thank you so much for the kind words! Weare happy we could be of assistance. If you need anything, you know where to find us!

...
158
...