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Kia of North Austin

Austin, TX

4.8
1,971 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *Our non-commissioned sales professionals are focused on meeting your needs to ensure you are satisfied throughout the entire buying experience. *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 1,971 reviews

July 10, 2019

Great experience, good deals Overall good experience with KIA and Sahil. Very willing to make a deal with a great attitude. They followed up constantly and responded quickly. tha More

by Ss1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sahil Kumar
Jul 11, 2019 -

Kia of North Austin responded

We are so thrilled to hear we could provide you with an easy and accessible car-buying experience. Thank you for the kind review and congrats on your new vehicle!

July 10, 2019

Make sure you get everything Post sale has been rough but My sales guy Adam was amazing & patient with me cause I'm a very direct black & white person to deal with. The process w More

by crunchman98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Zehr, Adam Simo
Jul 11, 2019 -

Kia of North Austin responded

We would love to speak with you more about your experience and try to find a resolution to the issues you are experiencing. Please reach out to my GM using his contact information below. Ben Klein | General Manager b.klein@southwestkia.com

July 09, 2019

Good experience Sahil help me to buy a new car when i had no hopes thinking i could get one. Hes professional and provides great customer service More

by RichardA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sahil Kumar
Jul 10, 2019 -

Kia of North Austin responded

Thank you for the kind review! We are always happy to help!

July 06, 2019

Southwest Kia Austin is the Bomb.com I highly recommend Southwest Kia Austin although it's up North; just saying lol. In all seriousness, regardless of your credit they will work with y More

by Tymiria
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vance Messick, Sahil Kumar
Jul 08, 2019 -

Kia of North Austin responded

Tymiria, we are here to serve and the only way to do that is to ensure every guest that enters our dealership is treated to the highest standard of customer service. We work hard for every guest equally regardless of their credit score, job type, or favorite sports team. Thank you for taking the time to write us this incredibly kind review and congrats on your 2019 Kia Forte!

July 04, 2019

Great experience I had a wonderful experience at the dealership. I was explained everything and my salesperson helped me at all times while I was there. Made sure I’m More

by RobertT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sahil Kumar
Jul 05, 2019 -

Kia of North Austin responded

We are always happy to provide an excellent car-buying experience. Thank you for the kind review and congrats on your new vehicle!

July 01, 2019

HONEST & COURTEOUS Had a very bad experience at the ROUND ROCK KIA where I bought my 2019 KIA Soul (2nd car bought there). Decided to try Southwest KIA in Austin instead More

by Cheryl S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
GENE (Service Mgr)
Jul 01, 2019 -

Kia of North Austin responded

Cheryl, we are thrilled to have as a valued member of our dealership family. I will be passing your feedback on to our Round Rock location so that we can make any necessary improvements. Thank you for your review!

June 30, 2019

Awesome!!! We had a very pleasant buying experience from Southwest Kia, our salesperson was very helpful. Everything was very awesome thank you!! We will highl More

by Kiareview
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Gaylord
Jul 01, 2019 -

Kia of North Austin responded

Thank you for the kind review! We are so happy we could provide you with a pleasant car-buying experience!

June 30, 2019

Quality Service Same day fast service, Courteous and no wait at either drop off or pick up. Needed to have airconditioner fixed and required work on thermastat. More

by Thomas Dolittle
Recommend Dealer
Yes
Employees Worked With
Brandon Zehr
Jul 01, 2019 -

Kia of North Austin responded

Thomas, thank you for the kind review! We are happy we could be of assistance!

June 27, 2019

Stay away from this dealership location! Dealing with this dealership was the absolute worst experience I have EVER had purchasing a vehicle. On March 28, 2019 I went in to this location, te More

by SRH
Customer Service
Recommend Dealer
No
Employees Worked With
Jason Thompson, Anthonei Mitchell
June 09, 2019

High pressure selling. It's clear the management here drive their sales people with fear instead of motivation. We went here to look at a used car that the lot no longer ha More

by JEBROY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't remember their names
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