Kia of North Austin
Austin, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Great experience, good deals Overall good experience with KIA and Sahil. Very willing to make a deal with a great attitude. They followed up constantly and responded quickly. tha Overall good experience with KIA and Sahil. Very willing to make a deal with a great attitude. They followed up constantly and responded quickly. thanks More
Make sure you get everything Post sale has been rough but My sales guy Adam was amazing & patient with me cause I'm a very direct black & white person to deal with. The process w Post sale has been rough but My sales guy Adam was amazing & patient with me cause I'm a very direct black & white person to deal with. The process was very smooth but for those car shopping please make sure you get everything you wanted & dont let things fall thru the cracks. Biggest deal is credit. When you spend 4 yrs building your credit up to get a 0.9 rate & get reassurance from finance dept since we're using the same company the impact on your score should be 5-10 points & 6 wks later my score dropped 71 points cause of one acct closing one opening & the hard Inquiry that seems extreme & will take another 4 yrs to rebuild. This my 3rd car from here in 8 yrs my last 2 cars both came with remote starters which in 105 degrees 4 months a yr is important. This new car 6k more price point than my prev 2 it doesnt come standard & half my fault for not asking but assuming it would be there but no. Now its $800 more to put one on cause doing it somewhere else voids the warranty which is inconvenient. Less than 1k miles in I've had my SD card freeze twice causing navigation & sat radio issues. My seatbelt sensor went bad but seems to fix itself. New purchases like this supposed to be a blessing not a curse & while the process at sale was flawless, the after has been rough & people need to be prepared More
Good experience Sahil help me to buy a new car when i had no hopes thinking i could get one. Hes professional and provides great customer service Sahil help me to buy a new car when i had no hopes thinking i could get one. Hes professional and provides great customer service More
Southwest Kia Austin is the Bomb.com I highly recommend Southwest Kia Austin although it's up North; just saying lol. In all seriousness, regardless of your credit they will work with y I highly recommend Southwest Kia Austin although it's up North; just saying lol. In all seriousness, regardless of your credit they will work with you. I am beyond impressed. More like blown away! The person I recommend you go see is Sahil Kumar. Not only is he professional, he keeps it 100. No xx, no pressure, none of that fast talkin' car salesman jibber-jabber. He is hilarious on top of that. I was prepared to purchase a used car between years 2014 - 2016 because that was something I knew I could afford. It's important to note that I've been researching car shopping for quite a while now. My co-workers can attest to this -lol Sahil was able to get me a steal on a brand new 2019 Kia Forte. Oh and if you're worried about your credit store - Don't. They honestly will work with you, this dealership have methods around that and this is from somebody who does not have the best credit. Not by a lo-o-ng shot. Let me put this in perspective so that anyone who's reading this could understand: I was able to put down a $400 cash down payment on a brand new car! Like, who does that? Oh and BTW if you don't have a way to get to the dealership? No worries, they got that covered too, boo. Yes, they will Uber your xxx there. Seriously who does that? OK, I just can't stop smiling and want to share the good news with my fellow Austinites that if I can do it, then you can too. Just remember Sahil, he is the person to ask for. He will take good care of you. Here's to good luck on your next car purchase 👍 👍👍 More
Great experience I had a wonderful experience at the dealership. I was explained everything and my salesperson helped me at all times while I was there. Made sure I’m I had a wonderful experience at the dealership. I was explained everything and my salesperson helped me at all times while I was there. Made sure I’m well taken care off. Thank you Sahil and Southwest Kia members More
HONEST & COURTEOUS Had a very bad experience at the ROUND ROCK KIA where I bought my 2019 KIA Soul (2nd car bought there). Decided to try Southwest KIA in Austin instead Had a very bad experience at the ROUND ROCK KIA where I bought my 2019 KIA Soul (2nd car bought there). Decided to try Southwest KIA in Austin instead for my oil/filter change. SUPER SERVICE DEPT & STAFF!!! Will definitely be using this dealership for all my future services & car purchases!! More
Awesome!!! We had a very pleasant buying experience from Southwest Kia, our salesperson was very helpful. Everything was very awesome thank you!! We will highl We had a very pleasant buying experience from Southwest Kia, our salesperson was very helpful. Everything was very awesome thank you!! We will highly recommend! More
Quality Service Same day fast service, Courteous and no wait at either drop off or pick up. Needed to have airconditioner fixed and required work on thermastat. Same day fast service, Courteous and no wait at either drop off or pick up. Needed to have airconditioner fixed and required work on thermastat. More
Stay away from this dealership location! Dealing with this dealership was the absolute worst experience I have EVER had purchasing a vehicle. On March 28, 2019 I went in to this location, te Dealing with this dealership was the absolute worst experience I have EVER had purchasing a vehicle. On March 28, 2019 I went in to this location, test drove a Telluride, made a $5,000 deposit, agreed to trade in terms and ordered a specific model with the trim, color and other specifics I wanted. I was told by the sales manager Jason Thompson that it would take 3 to 4 weeks to arrive. Today, June 27 I still don't have the vehicle I ordered from him ( I finally got my money back 2 months in) and gave up on believing the BS they kept giving me. Last Friday I went to their sister dealership in Round Rock and today, less than a week after placing an order with the RR location, I'm driving the exact vehicle I wanted and ordered in March!! You're only as good as your management team is and this dealership fails on every level. I contacted the GM, Ben Klein and he didn't even have the courtesy to return my call. From a customer/consumer point of view they have a very shady, deceptive way of conducting business and I'd stay away. The ownership of this group of dealerships should really take a good, hard look into how this location represents their company. I am definitely filing a complaint with KIA! More
High pressure selling. It's clear the management here drive their sales people with fear instead of motivation. We went here to look at a used car that the lot no longer ha It's clear the management here drive their sales people with fear instead of motivation. We went here to look at a used car that the lot no longer had. The sales person pushed another car on us, which is fine, but when we said we wanted to think about it, we were told we needed to wait to leave. The sales person said they might get in trouble if we left. We were then told it didn't matter if we left because they already had someone who was ready to buy the car. The whole thing lasted about an hour longer than we would have liked. It might be a better experience if you're buying a new car, but don't go here if you're interested in something used! More