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Kia of North Austin

Austin, TX

4.8
2,007 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,007 reviews

September 23, 2019

Easy process and very accommodating This is my 2nd purchase from Southwest Kia and both have been easy and great experiences. I got lots of updates while my new car was being serviced/de More

by Kpierce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vance Messick, Wills Philyaw
Sep 24, 2019 -

Kia of North Austin responded

We are always happy to help! Thank you for the kind review!

September 21, 2019

Friendly, Knowledgeable, and Helpful I was greeted immediately through the front door and Lauren worked with me throughout. She was very friendly and patient with me navigating the p More

by ryan.emerson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vance Messick, Lauren Gaylord
Sep 23, 2019 -

Kia of North Austin responded

Ryan, thank you for your kind review. We are thrilled we could provide you with an excellent dealership experience.

September 21, 2019

Great Purchasing Experience Purchased a used vehicle. Diego was a pleasure to work with. Very knowledgeable. No pressure, quick visit. Vance was fantastic in financing as More

by Jciliberto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vance Messick, Diego Burgos
Sep 23, 2019 -

Kia of North Austin responded

We are thrilled we could provide you with an easy and accessible car buying experience! Thank you for the kind review and congrats on your new vehicle.

September 20, 2019

Excellent Service!! Marcus Marion greeted my daughter and I as soon as we walked onto the lot. He is very professional and was helpful and answered all my concerns and q More

by Regina Collins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Hasean Marion
Sep 23, 2019 -

Kia of North Austin responded

Regina, thank you for the kind review. We are thrilled we could provide you and your daughter an excellent car buying experience.

September 19, 2019

Great experience leasing from Southwest Kia Lauren was very helpful and made the process of leasing a new car very easy. I highly recommend her to anyone who is looking to buy or lease a car! More

by Bcunningham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Gaylord
Sep 19, 2019 -

Kia of North Austin responded

We are happy we were able to find you the perfect vehicle to lease. Thank you for the kind review and congrats on your new vehicle!

September 13, 2019

Timely updates! Wills is a great salesman and always provided timely updates on the status of my vehicle, would definitely recommend him to anyone currently car shopp More

by Ralph156
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw
Sep 16, 2019 -

Kia of North Austin responded

We are thrilled to hear that Wills took care of you. Thank you for the kind review and congrats on your new vehicle!

September 11, 2019

Sahil Kumar Vehicle Specialist gave us great service! Sahil Kumar Vehicle Specialist exceeded our expectations in buying our two cars. We were able to purchase a Kia Optima and Kia Sportage with the pric More

by Maryann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh, Sahil Kumar
Sep 11, 2019 -

Kia of North Austin responded

Maryann, we are thrilled we could find you the perfect vehicles at the perfect price. Thank you for the kind review and congrats on both your new Kia Optima and Sportage!

September 11, 2019

Outstanding Service Lauren is the best and the finance department at southwest kia are brilliant. I went in discouraged, only because Kia south Austin wasn't willing to w More

by Christina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Gaylord
Sep 11, 2019 -

Kia of North Austin responded

Christina, we are so happy we could break the car buying stigma and provide you with excellent service. Thank you for the kind review and congrats on the 2019 Kia Optima!

September 11, 2019

Kia Soul 2020 I went today to the Kia dealership on 183 to service my 2015 Kia Soul. I had questions about an extended warranty. However to my surprise, after my co More

by Noemi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vance Messick, Wills Philyaw
Sep 11, 2019 -

Kia of North Austin responded

Noemi, we are more than happy we could go above and beyond to get you into your new 2020 Kia Soul! Thank you for he kind review and congrats on your new vehicle!

September 10, 2019

Great experience! Great customer service! Friendly family feel. Wills, Vance, and Brandon got us squared away with everything we needed. The whole process was fast and More

by Sammy Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vance Messick, Brandon Zehr, Wills Philyaw
Sep 10, 2019 -

Kia of North Austin responded

Sammy, thank you for the kind review. We are thrilled we could provide you with an excellent experience and get you back on the road!

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