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Kia of North Austin

Austin, TX

4.8
2,006 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,007 reviews

October 23, 2019

Hands down, the best! We drove 3 hours to buy our vehicle from Southwest Kia. Everything from the online application, quick approval, and financing were amazing! I have nev More

by Jess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Gaylord
Oct 23, 2019 -

Kia of North Austin responded

Jess, we are thrilled we could provide you with an easy and accessible car buying experience! The Telluride is great and we know you'll love it. Thank you for the kind review and congrats on your new vehicle!

October 19, 2019

Wills Kills It !!! I gave Wills a challenge. I asked him if I bought a car from him could he have me closed and on the road in 4 hours. After we did the test drive, he More

by Sraulie
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw
Oct 21, 2019 -

Kia of North Austin responded

Now that is a quick car buying experience! Happy we could exceed your expectations! Thank you for the kind review and congrats on your new vehicle.

October 18, 2019

Wills is AWESOME! He was quick and efficient. He listened and made sure I knew exactly what I wanted and delivered. Great personality and very knowledgeable...and you c More

by Bu2fuldella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw
Oct 21, 2019 -

Kia of North Austin responded

We are thrilled we could provide you with a quick and efficient car buying experience. Thank you for the kind review and congrats on your new vehicle!

October 17, 2019

Very good Experience. Marcus is amazing guy. He made the whole process easy and understandable. I was under stress going there but it turn to be a good deal. Thank you More

by Denis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Hasean Marion
Oct 18, 2019 -

Kia of North Austin responded

Denis, we thrilled we could provide you with an easy and accessible car buying experience. Thank you for the kind review!

October 15, 2019

Top Notch! Marcus & Jeremiah were fantastic to work with and without all the hype! They made the buying experience pleasant and enjoyable which is not the case w More

by glp59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremiah in finance, Marcus Hasean Marion
Oct 16, 2019 -

Kia of North Austin responded

We are so happy to hear about your top-notch experience with us. Thank you so much for the kind recommendation and congrats on your new vehicle!

October 09, 2019

Happy with my purchase Wills was funny, polite, and all around a genuinely kind person, which is hard to find at a dealership, I’m glad I bought my car from him. More

by Alexh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw
Oct 09, 2019 -

Kia of North Austin responded

We are happy we could provide you with an enjoyable car buying experience. Thank you for the kind review and congrats on your new vehicle!

October 06, 2019

Easy, friendly, fast experience! This was an easy process, simple, very friendly.... great customer service! No hassle and very knowledgeable! Great job! Will definitely recommend! I More

by Merielle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Gaylord
Oct 07, 2019 -

Kia of North Austin responded

Merielle, we are so happy we could break the stigma and provide you with an excellent dealership experience! Thank you for the kind review!

September 28, 2019

The Biggest Help So my car got totaled and I was pretty much screwed. I didn't have gap insurance and my insurance was only able to pay like 75% of what I owned left m More

by Trenton Bell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vance Messick, Wills Philyaw, Lauren Gaylord
Sep 30, 2019 -

Kia of North Austin responded

Trenton, theses are the dealership success stories we love to read. Thank you for coming to see us and congratulations on your All-New 2020 Kia Soul GT Turbo!

September 24, 2019

Regular maintenance check Your service and courtesy from your service rep continue to contribute to your dealership's excellence. It was also great to see that your staff is m More

by Oscar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Two hispanics, names not known. One is a service rep and the other is a cashier.
Sep 24, 2019 -

Kia of North Austin responded

Oscar, we are a very diverse family full of the most qualified and understanding associates. Thank you for the kind words!

September 24, 2019

Amazing...again! Wills helped me get a leased car 2 years ago. It was my first time buying a car and I had no idea what I was doing but Wills was very nice and made me More

by India
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vance Messick, Wills Philyaw
Sep 24, 2019 -

Kia of North Austin responded

We are thrilled we could provide you an excellent first-time car buying experience and great service! Thank you so much for the kind words and congrats on your new vehicle!

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