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Kia of North Austin
Austin, TX
1,990 Reviews
Our WHY-
We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process.
HOW?
*Our non-commissioned sales professionals are focused on meeting your needs to ensure you are satisfied throughout the entire buying experience.
*We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership.
*Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online!
*Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius.
*As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,990 reviews
November 19, 2019
Pleasant and Problem Free Mike Webb at Southwest Kia was very personable and thorough. The process was upfront, easy, and without any hassles. Other staff members were also fri Mike Webb at Southwest Kia was very personable and thorough. The process was upfront, easy, and without any hassles. Other staff members were also friendly. Facilities were clean and accommodating. More
by sidraglass01
Employees Worked With
Vance Messick, Michael Webb
November 19, 2019
Personable Everyone helpful in answering all my questions. MICHAEL was able to relate to my situation and perspective as a buyer. Willing to make the transaction Everyone helpful in answering all my questions. MICHAEL was able to relate to my situation and perspective as a buyer. Willing to make the transaction as smooth as possible. More
by BuyerSteve
Employees Worked With
Michael Webb
November 18, 2019
Highly Recommend Michael Webb was incredibly helpful, forthright, and positive during my entire purchasing experience. He helped me navigate everything from financing Michael Webb was incredibly helpful, forthright, and positive during my entire purchasing experience. He helped me navigate everything from financing to pricing goals to maintenance. Even after my purchase, I feel supported and valued as a customer. I would highly recommend Southwest Kia and Michael Webb in particular to anyone in search of a vehicle. The staff was knowledgeable, kind, and timely. I love my 2020 Kia Soul! Thank you, Michael, and thank you, Southwest Kia! More
by KiaSoulOwner
Employees Worked With
Michael Webb
November 14, 2019
Telluride Our salesperson Wills was the man. He was very knowledgeable about the Telluride and had an answer for every concern. He went above and beyond to make Our salesperson Wills was the man. He was very knowledgeable about the Telluride and had an answer for every concern. He went above and beyond to make the deal happen. Derrick (one of the sales managers) and Jeremiah in finance were also a pleasure to work with. Overall a great experience. More
by Dvo512
Employees Worked With
Derrick, Jeremiah, Wills Philyaw
November 09, 2019
Smooth sailing Southwest Kia was one of the best car buying experiences I’ve had! The staff was super laid back and made everything so simple to get into my new Me Southwest Kia was one of the best car buying experiences I’ve had! The staff was super laid back and made everything so simple to get into my new Mercedes C300! Shout out to Lauren G. for getting me a good deal on an amazing vehicle! You guys are awesome! More
by Miles
Employees Worked With
Lauren Gaylord
November 07, 2019
They are Very friendly and welcoming !! Highly recommend, Marcus was very helpful made the experience wonderful. I was in and out pretty quick. Love my Kia Sorento ! Marcus was very helpful made the experience wonderful. I was in and out pretty quick. Love my Kia Sorento ! More
by Crystalniicole
Employees Worked With
Vance Messick, Eugene Penberg, Marcus Hasean Marion
November 07, 2019
Great service. Marcus Marion was our car dealer. He was super patient and listened to our needs and wants. We ended up walking away with an amazing Kia Soul GT. Thanks Marcus!!! super patient and listened to our needs and wants. We ended up walking away with an amazing Kia Soul GT. Thanks Marcus!!! More
by Jesseguev84
Employees Worked With
Marcus Hasean Marion
November 03, 2019
Regular maintenance This was my second visit to the the new place and as always the service was fantastic! Every one was very friendly and helpful and the service was fas This was my second visit to the the new place and as always the service was fantastic! Every one was very friendly and helpful and the service was fast ! Thanks Kia team More
by Stephanie
Employees Worked With
Eugene Penberg
November 02, 2019
Wills is the best! Wills was easily the best person I have ever worked with on any purchase of anything I have purchased in the last 10 years! I have already recommended Wills was easily the best person I have ever worked with on any purchase of anything I have purchased in the last 10 years! I have already recommended multiple people if they need a new car to go see them. Also this place was amazing and helped me out a ton. Best experience and I got an amazing car at the best price ever! Nothing but perfection. Wills is the best and nicest most professional person any new buyer would want to deal with. Southwest Kia is lucky to have him More
by DenemFoxx
Employees Worked With
Vance Messick, Wills Philyaw, James Seale
November 01, 2019
Brandon replied to my inquiry about a Telluride immediately, which I was impressed by. Then a different sales person Destinie contacted me with a sales price of close to $8,000 over MSRP! When I re immediately, which I was impressed by. Then a different sales person Destinie contacted me with a sales price of close to $8,000 over MSRP! When I responded that she was out of her mind, she said that they will continue charging that price as long as people are willing to pay it. Greed is alive and well at Southwest Kia Austin!!! Off to Hyundai to pay true MSRP for a Pallisade!!! More
by R Powell
Employees Worked With
Destinie Smith, Brandon Zehr
