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Kia of North Austin
Austin, TX
2,006 Reviews
Our WHY-
We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process.
HOW?
*We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership.
*Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online!
*Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius.
*As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,006 reviews
December 31, 2019
Quick and easy! Wills was outstanding listening to our wants and needs. He knew we didn't want to be at the dealership for hours since I had to work the next morning Wills was outstanding listening to our wants and needs. He knew we didn't want to be at the dealership for hours since I had to work the next morning. He went above and beyond to ensure we got out at a decent time. Wills was fast and efficient and we left as very happy satisfied customers. More
by Melissa H
Employees Worked With
Wills Philyaw
December 30, 2019
Got Exactly What We Wanted Explained to Michael what we were looking for and we very impressed at the options. The vehicles he found was fast and all in great condition as well Explained to Michael what we were looking for and we very impressed at the options. The vehicles he found was fast and all in great condition as well as price. More
by Anne
Employees Worked With
Michael Webb
December 25, 2019
The BEST!!!! From the moment we arrived we were greeted with a smile and a handshake. We had a wonderful experience form start to finish, and especially Marcus and From the moment we arrived we were greeted with a smile and a handshake. We had a wonderful experience form start to finish, and especially Marcus and The gentleman assisting Marcus and our financial professional Jeremiah. Everyone was great. Our salesman Marcus was fantastic and explained the different options and really took the time to get to know us and our needs. He really took into account what we were looking for and answered all our questions with direct clear answers and explained our options. Jeremiah explained everything we were signing and all of the options to give us the opportunity to make to best decision on what options worked best for our needs. We got a fabulous new 2020 Kia Sportage! I could not be happier with our whole experience at Southewest Kia! More
by samrose2076
Employees Worked With
Jeremiah , Marcus Hasean Marion
December 23, 2019
Bless everyone at Southwest Kia. Thank you so much! I love my new car! Y’all were fantastic and provided the best service possible and I really appreciate it. Bless you all and Merry Thank you so much! I love my new car! Y’all were fantastic and provided the best service possible and I really appreciate it. Bless you all and Merry Christmas! More
by Cesarkling
Employees Worked With
Michael Webb
December 22, 2019
2020 Kia telluride I worked with Willis Philyaw while I was still in Afghanistan. He made sure I had all the information I needed about the car and made the process easy I worked with Willis Philyaw while I was still in Afghanistan. He made sure I had all the information I needed about the car and made the process easy even while being overseas. The car was ready to go when I arrived at the dealership and we were in and out in 15 minutes. I highly recommend working with him and the dealership overall l. More
by Justyrone01
Employees Worked With
Wills Philyaw
December 22, 2019
Staff was friendly I'm giving southwest kia 5 stars because all of the staff was very friendly and mainly because Willis Philyaw is a great sale guy to work with! I'm giving southwest kia 5 stars because all of the staff was very friendly and mainly because Willis Philyaw is a great sale guy to work with! More
by Renerod6955
Employees Worked With
Wills Philyaw
December 20, 2019
Upfront The personal are good to work with and up front with you. They are eager to make you happy with a vehicle that is right for you and that you are comfo The personal are good to work with and up front with you. They are eager to make you happy with a vehicle that is right for you and that you are comfortable with. More
by Texes
Employees Worked With
Michael Webb
December 19, 2019
Carter Family 2019 Kia Experience Our Kia experiences have all been very personal, helpful, and informative! Will is the best and played an intricate role in helping us make our decisi Our Kia experiences have all been very personal, helpful, and informative! Will is the best and played an intricate role in helping us make our decision. This is the second Kia that we've purchased and have been extremely pleased with. We will continue to support Kia and recommend Kia vehicles to anyone that we meet! You rock Wills Philyaw!! More
by Vincent_t_carter
Employees Worked With
Cody in the Kia Sales Department, Wills Philyaw
December 19, 2019
Wonderful Wills!! Such a great experience. Wills Philyaw was my salesperson. as we don’t live in Austin, he was able to Work out the details over the phone , so that wh Such a great experience. Wills Philyaw was my salesperson. as we don’t live in Austin, he was able to Work out the details over the phone , so that when I arrived from Dallas to pick up the telluride, we were pretty well set up to sign papers and go! Would definitely let everyone know to CALL WILLS for any car buying needs! More
by Kkoger4
Employees Worked With
Josh, Wills Philyaw
December 19, 2019
Best car buying experience. Wills = exceptional customer se We recently purchased a Kia Telluride and we live 2 hours away from the dealership. Wills did everything promptly to ensure we were in and out. He ha We recently purchased a Kia Telluride and we live 2 hours away from the dealership. Wills did everything promptly to ensure we were in and out. He had everything ready for us upon arrival. He provided us with excellent customer service, comedy and with a smile. Best experience I have ever had purchasing a car!!! Highly recommend Wills and Southwest Kia Austin! Hands down the greatest team of people. More
by Meaganfine
Employees Worked With
Vance Messick, Wills Philyaw
