Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kia of North Austin
Austin, TX
2,090 Reviews
Our WHY-
We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process.
HOW?
*We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership.
*Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online!
*Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius.
*As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,090 reviews
June 27, 2020
Excellent Service. Very professional. Amazing! Michael Webb took his time to explain absolutely everything he knows. I will definite recomend him for a future purchase. Webb took his time to explain absolutely everything he knows. I will definite recomend him for a future purchase. More
by J. Fernandez
Employees Worked With
Michael Webb
June 27, 2020
Wills was awesome, listened to what I wanted and got me the vehicle I needed for me and my family! The Kia family worked around our weird schedules & got us in and out quickly, which I appreciated! THANK the vehicle I needed for me and my family! The Kia family worked around our weird schedules & got us in and out quickly, which I appreciated! THANKS! More
by Tracy A
Employees Worked With
Eugene Penberg, Wills Philyaw
June 24, 2020
Mike is very knowledge about all the Kia's vehicles he showed us. He was very nice and helpful! I love my new Telluride! This is my third Kia purchase. showed us. He was very nice and helpful! I love my new Telluride! This is my third Kia purchase. More
by Artsiegurl
Employees Worked With
Vance Messick, Michael Webb
June 23, 2020
Great experience. I was allowed to go at my own pace and research and shop. This is the most comfortable I’ve ever felt buying a car. research and shop. This is the most comfortable I’ve ever felt buying a car. More
by Rich Smith
Employees Worked With
Z in finance and Grace in service. , Wills Philyaw
June 19, 2020
They are very nice people. Ask all the appropriate questions to get to know you, so they know what type of vehicle your needing for you and your family questions to get to know you, so they know what type of vehicle your needing for you and your family More
by Janaecg3
Employees Worked With
Michael Webb
June 17, 2020
We leased 2 cars on the same day. Everyone was friendly, laid back, and didn’t pressure us into anything. Would definitely recommend Southwest Kia for a great car buying experience! laid back, and didn’t pressure us into anything. Would definitely recommend Southwest Kia for a great car buying experience! More
by Mlampi
Employees Worked With
Wills Philyaw
June 17, 2020
It was clear to me that Wills likes his job. He was quick with a joke but he was all business when answering my questions. All of the folks at Southwest Kia were friendly and helpful. with a joke but he was all business when answering my questions. All of the folks at Southwest Kia were friendly and helpful. More
by Mcnicholson
Employees Worked With
Wills Philyaw
June 16, 2020
Mike was an awesome salesman. I couldn't have asked for anyone better. They went above and beyond their jobs and I appreciate it. Thank you so much! anyone better. They went above and beyond their jobs and I appreciate it. Thank you so much! More
by Irene.enriquez50
Employees Worked With
Derek
June 14, 2020
Just got our third leased car from the Austin Southwest Kia. That should be enough to confirm that we like both Kia and the dealership. The Sorentos we have leased have gotten better and better over the ye Kia. That should be enough to confirm that we like both Kia and the dealership. The Sorentos we have leased have gotten better and better over the years. They are a comfortable ride with nice safety and comfort features. The new Austin dealership is very nice, clean and roomy. The current layout accentuates social distancing, and all of the staff (and most of the customers) were in masks, which was much appreciated in June 2020. Cannot recommend them more highly. More
by Wradding
Employees Worked With
Z (finance), Michael Webb
