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Kia of North Austin

Austin, TX

4.8
1,971 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *Our non-commissioned sales professionals are focused on meeting your needs to ensure you are satisfied throughout the entire buying experience. *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 1,971 reviews

January 10, 2020

I've always dreaded the car buying process. However, I never felt pressured by Wills. As someone in sales, it's easy to identify top notch talent. More

by ray
Recommend Dealer
Yes
Employees Worked With
Vance Messick, Wills Philyaw
Jan 10, 2020 -

Kia of North Austin responded

Ray, we strive to provide an easy and accessible car buying experience to each of our guests. Thank you for the kind review and congrats on your brand new 2020 Kia Telluride!

January 06, 2020

I was completely satisfied with EVERYTHING! As a first time car buyer I went in nervous but Marcus made my first experience comfortable and calming. I went in knowing what I wanted and he helped More

by emiliano.gauna01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Hasean Marion
Jan 07, 2020 -

Kia of North Austin responded

We are thrilled to hear that we made your first car buying experience an excellent one. Thank you for your kind review and congrats on your new vehicle!

January 04, 2020

SOUL Searching Wills was our salesman, and he was very accommodating and courteous!! He encouraged my husband to drive the car home to pick me up. Wills wanted me More

by ypantonial
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vance Messick, Wills Philyaw
Jan 06, 2020 -

Kia of North Austin responded

We are thrilled that we could go above and beyond to provide you with a memorable car buying experience. Thank you for your kind review and congrats to your family on your new Kia Soul!

January 04, 2020

Great experience with Southwest Kia My car shopping experiences were pretty frustrating until I decided to go to Southwest Kia of Austin. Immediately upon arrival I was pleasantly greete More

by Cheese Man 95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vance Messick, Wills Philyaw
Jan 06, 2020 -

Kia of North Austin responded

Thank you for the incredibly kind review and congrats on your new Kia Soul!

January 04, 2020

Great customer service Friendly staff and listened to our needs and budget. Didn’t feel pressured constantly to go above budget. Fairly quick process as well. Clean bathroom More

by AH2424
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke, Michael Webb
Jan 06, 2020 -

Kia of North Austin responded

Thank you for the kind review! We are happy we could provide you with an excellent car buying experience!

December 31, 2019

Quick and easy! Wills was outstanding listening to our wants and needs. He knew we didn't want to be at the dealership for hours since I had to work the next morning More

by Melissa H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw
Dec 31, 2019 -

Kia of North Austin responded

Melissa, we love going above and beyond for our gest. We are happy to hear we could provide you an expedient car buying experience. Thank you for the kind review and congrats on your new vehicle!

December 30, 2019

Got Exactly What We Wanted Explained to Michael what we were looking for and we very impressed at the options. The vehicles he found was fast and all in great condition as well More

by Anne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Webb
Dec 30, 2019 -

Kia of North Austin responded

We are thrilled we could help you find the right vehicle at the right price!

December 25, 2019

The BEST!!!! From the moment we arrived we were greeted with a smile and a handshake. We had a wonderful experience form start to finish, and especially Marcus and More

by samrose2076
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremiah , Marcus Hasean Marion
Dec 26, 2019 -

Kia of North Austin responded

We make it a daily mission to provide excellence in all that we do! We are thrilled you could experience that and drive off the lot in a brand new vehicle! Thank you for your kind review and congrats on your new 2020 Kia Sportage!

December 23, 2019

Bless everyone at Southwest Kia. Thank you so much! I love my new car! Y’all were fantastic and provided the best service possible and I really appreciate it. Bless you all and Merry More

by Cesarkling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Webb
Dec 26, 2019 -

Kia of North Austin responded

Merry Christmas and Happy Holidays to you as well! We are thrilled we could be of assistance!

December 22, 2019

Staff was friendly I'm giving southwest kia 5 stars because all of the staff was very friendly and mainly because Willis Philyaw is a great sale guy to work with! More

by Renerod6955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw
Dec 26, 2019 -

Kia of North Austin responded

Thank you for the kind words and congrats on your new 2020 Kia Telluride!

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