Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kia of North Austin
Austin, TX
2,100 Reviews
Our WHY-
We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process.
HOW?
*We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership.
*Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online!
*Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius.
*As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,100 reviews
December 30, 2020
Wills did an excellent job taking care of me. He made my vehicle purchasing experience great. He was very attentive and overall a joy to work with. In addition, Destinie Smith was also very helpful and went vehicle purchasing experience great. He was very attentive and overall a joy to work with. In addition, Destinie Smith was also very helpful and went above and beyond with assisting me prior to arriving at the dealership. All of their hard work is much appreciated! More
by stm42006
Employees Worked With
Destinie Smith, Wills Philyaw
December 26, 2020
Wills was amazing! He got us just what we were looking for in a timely manner:) Excited for future experiences with him and kia dealership! for in a timely manner:) Excited for future experiences with him and kia dealership! More
by elizabethfaith.atkinson
Employees Worked With
Wills Philyaw
December 13, 2020
Very clean and welcoming, friendly people and a nice environment. Car selection was a wide verity of size and different colors. Great place to buy a car from. environment. Car selection was a wide verity of size and different colors. Great place to buy a car from. More
by Luke_berntson
Employees Worked With
Michael Webb
December 12, 2020
Wills Philyaw and everyone at the dealership is first class amazing!!! Thank you for listening to what I wanted and delivering exactly what I asked for. class amazing!!! Thank you for listening to what I wanted and delivering exactly what I asked for. More
by Wendyds
Employees Worked With
Vance Messick, Wills Philyaw
December 06, 2020
Incredible experience buying my first brand new car! Mike was incredible showing me options for both pre-owned and new, explained what I was in for with either deal and let me decide which one to go with. Fi was incredible showing me options for both pre-owned and new, explained what I was in for with either deal and let me decide which one to go with. Financing guys were great at explaining the options and add ons without any hassle. More
by TL
Employees Worked With
Michael Webb
November 29, 2020
Wills Philyaw was great! He had excellent customer service and was very hard working. He listened to what I wanted and made sure I got it. Thanks again, Wills for your excellent customer service and service and was very hard working. He listened to what I wanted and made sure I got it. Thanks again, Wills for your excellent customer service and your professionalism. Zee in finance was great also. He took his time and made sure all paperwork wasn't just signed but understood. More
by jbarlow71
Employees Worked With
Zee, Wills Philyaw
November 28, 2020
Wills was very professional and helpful. Our car purchase went quickly and smoothly. We’re happy with our new car! Thank you! Delivered as promised. went quickly and smoothly. We’re happy with our new car! Thank you! Delivered as promised. More
by kdt254
Employees Worked With
Wills Philyaw
November 23, 2020
I appreciated the team and their fun, family environment. In and out in 2 hours with a beautiful car, great financing rate and people I would happily see again. You have to respect their dedication to the co In and out in 2 hours with a beautiful car, great financing rate and people I would happily see again. You have to respect their dedication to the company and customer. More
by Rmanougian
Employees Worked With
Lumbar Sahil , Wills Philyaw
November 21, 2020
Wills went above and beyond to make sure our buying experience was enjoyable and efficient. We experienced great customer service from everyone we encountered at Southwest Ki and we are excited to experience was enjoyable and efficient. We experienced great customer service from everyone we encountered at Southwest Ki and we are excited to be part of of Kia family. More
by Courtneymanougian
Employees Worked With
Kumar Sahil, Jason, Wills Philyaw
