Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kia of North Austin
Austin, TX
2,100 Reviews
Our WHY-
We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process.
HOW?
*We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership.
*Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online!
*Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius.
*As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,100 reviews
February 02, 2021
After a couple of bad dealer experiences we had a GREAT one with Wills. Easy and no BS! We even had a small issue with finance after the sell and they fixed it quickly with no hassle nor arguments. one with Wills. Easy and no BS! We even had a small issue with finance after the sell and they fixed it quickly with no hassle nor arguments. More
by cscott
Employees Worked With
Wills Philyaw
January 27, 2021
This place is amazing! I bought a fantastic car from them! I had some problems with the service department but they fixed it and it all worked out! I highly recommend this location for all your used car them! I had some problems with the service department but they fixed it and it all worked out! I highly recommend this location for all your used car and new car purchases! Bailey is the best! Super attentive and they really care and make sure you are truly happy whenever you buy from them! I am so happy I bought a car from this location and from Bailey! It truly was a pleasure working with them! More
by jerryaustinite
Employees Worked With
Bailey
January 27, 2021
Great customer service and expertise from both the sales staff and finance staff. We got just the vehicle we needed for our growing family! Thanks Southwest Kia Austin! staff and finance staff. We got just the vehicle we needed for our growing family! Thanks Southwest Kia Austin! More
by Brooke C
Employees Worked With
Other Employees :
Hannah Brusseau , Wills Philyaw, Mateo Castrillon Restrepo
January 26, 2021
Wills was amazing. He worked hard to get me all the bells and whistles I wanted in my new car. He has a great personality and was easy to work with. and whistles I wanted in my new car. He has a great personality and was easy to work with. More
by Ebony
Employees Worked With
Vance Messick, Wills Philyaw
January 11, 2021
Don't Know WHY Kia is Added $10,000 (MORE) than the List Price of the Telluride. After Kia has had a Recall on Some of there Model that Need Work and have Catch on Fire Also. I Guess Kia is Trying to Make U Price of the Telluride. After Kia has had a Recall on Some of there Model that Need Work and have Catch on Fire Also. I Guess Kia is Trying to Make Up the Difference on the Kia Recalls. Or the Dealers are Price GOUGING the Buyers. Will NEVER do Business with Dealers that are Taking Advantage of Buyers. And I Don't Blame the Sales Personal They are just Doing what Kia Wants Them to Do. More
by john137
Employees Worked With
Client Care Manager, Wills Philyaw
January 09, 2021
My wife had been researching vans in the area and came upon a family upgrade for us. We were not anticipating on purchasing a vehicle that day, but Wills made the process so easy for us! upon a family upgrade for us. We were not anticipating on purchasing a vehicle that day, but Wills made the process so easy for us! More
by Eckou1972
Employees Worked With
Wills Philyaw
January 06, 2021
A great experienceSuper nice staffClean and well A great experience Super nice staff Clean and well designed facility Great looking cars.... Wills did EVERYTHING he could to get me into a new car A great experience Super nice staff Clean and well designed facility Great looking cars.... Wills did EVERYTHING he could to get me into a new car....thank you More
by Susan_doyle
Employees Worked With
Wills Philyaw
December 31, 2020
Mr Wills Philyaw was very helpful.. I was not able to buy just yet but he took his time and answered all my questions.. When I'm able to buy I will be going back to South West Kia Austin and Mr Philyaw will just yet but he took his time and answered all my questions.. When I'm able to buy I will be going back to South West Kia Austin and Mr Philyaw will be me sales guy More
by Matthew Schlosser
Employees Worked With
Wills Philyaw
