Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kia of North Austin
Austin, TX
2,033 Reviews
Our WHY-
We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process.
HOW?
*We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership.
*Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online!
*Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius.
*As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,033 reviews
November 28, 2020
Wills was very professional and helpful. Our car purchase went quickly and smoothly. We’re happy with our new car! Thank you! Delivered as promised. went quickly and smoothly. We’re happy with our new car! Thank you! Delivered as promised. More
by kdt254
Employees Worked With
Wills Philyaw
November 23, 2020
I appreciated the team and their fun, family environment. In and out in 2 hours with a beautiful car, great financing rate and people I would happily see again. You have to respect their dedication to the co In and out in 2 hours with a beautiful car, great financing rate and people I would happily see again. You have to respect their dedication to the company and customer. More
by Rmanougian
Employees Worked With
Lumbar Sahil , Wills Philyaw
November 21, 2020
Wills went above and beyond to make sure our buying experience was enjoyable and efficient. We experienced great customer service from everyone we encountered at Southwest Ki and we are excited to experience was enjoyable and efficient. We experienced great customer service from everyone we encountered at Southwest Ki and we are excited to be part of of Kia family. More
by Courtneymanougian
Employees Worked With
Kumar Sahil, Jason, Wills Philyaw
October 19, 2020
I and my wife went to southwest kia for just searching. we didn't decide yet whether buy a new car or used car. and kia or other. We had good impression with southwest kia and micheal webb. and we decided we didn't decide yet whether buy a new car or used car. and kia or other. We had good impression with southwest kia and micheal webb. and we decided to buy a new car at here. micheal thank you for your explanation for operation. it was easy to know. More
by new customer
Employees Worked With
Michael Webb
October 09, 2020
We love it this will be our third kiv like the way it drives the service is great our sales man was awsome we will sure ask for him again drives the service is great our sales man was awsome we will sure ask for him again More
by Retheredge5@gmail.com
Employees Worked With
Vance Messick, Michael Webb
September 25, 2020
Michael was a rockstar from beginning to end, never once did I feel pressured to look around or felt uncomfortable asking questions. Michael and his associates made the car buying experience amazing! Big sh did I feel pressured to look around or felt uncomfortable asking questions. Michael and his associates made the car buying experience amazing! Big shout out to Josh in financing too for being real and leveling with us as people and not as just a customer! Micheal showed us the same professionalism and we will definitely be doing our future business with this dealership! More
by kaskor95
Employees Worked With
Josh, 5*s, Michael Webb
September 22, 2020
I just want to say Thank you to Wills for his excellent customer service. I felt welcomed, comfortable, relaxed during the process. Smiles for days. customer service. I felt welcomed, comfortable, relaxed during the process. Smiles for days. More
by L_martin21
Employees Worked With
Wills Philyaw
September 19, 2020
This is my third vehicle purchase at Southwest Kia with Wills and I couldn’t be happier! Each time he’s helped me get the best deals without being persuasive or pushy, and makes the buying experience fun! Wills and I couldn’t be happier! Each time he’s helped me get the best deals without being persuasive or pushy, and makes the buying experience fun! More
by HollyJee
Employees Worked With
Vance Messick, Wills Philyaw
September 11, 2020
It was a pleasure to work with Michael Webb and Southwest Austin Kia. Super friendly, very easy, and treated really well. Thank you very much! Austin Kia. Super friendly, very easy, and treated really well. Thank you very much! More
by aderbez
Employees Worked With
Lemieux , Michael Webb
