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Kia of North Austin

Austin, TX

4.8
2,033 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,033 reviews

February 05, 2021

Wills was the most helpful car salesman I’ve ever seen! The process was so quick and simple. He got me an awesome deal too! I would recommend him to anyone! More

by Hunterseifert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wills Philyaw
Feb 05, 2021 -

Kia of North Austin responded

We are thrilled we could provide you with an easy and efficient car buying experience. Thank you so much for coming to see us and congrats on your new vehicle!

February 04, 2021

I have to give it to Mr.Will’s and Shane on making my experience a pleasant , happy and nice smooth ride . I can honestly say I am truly happy with my Kia , thank you Mr.Wills for treating me like we bee More

by Bawston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane , Wills Philyaw
Feb 05, 2021 -

Kia of North Austin responded

Thank you for taking the time to leave us positive feedback and congrats on your new vehicle!

February 03, 2021

Wills was the best! I had a bad experience with another salesman but Wills made it all worth it in the end. He knows his stuff and made me feel like family! I highly recommend if you are buying a Kia to More

by csharretts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw
Feb 05, 2021 -

Kia of North Austin responded

We are thrilled we could provide you with excellent service! Thank you for the kind review and congrats on your new vehicle!

February 02, 2021

After a couple of bad dealer experiences we had a GREAT one with Wills. Easy and no BS! We even had a small issue with finance after the sell and they fixed it quickly with no hassle nor arguments. More

by cscott
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw
Feb 02, 2021 -

Kia of North Austin responded

We are happy we could break that negative car buying stigma and get you into the right vehicle for your needs. Thank you so much for the kind review and congrats on your new Kia Sportage!

January 27, 2021

Great customer service and expertise from both the sales staff and finance staff. We got just the vehicle we needed for our growing family! Thanks Southwest Kia Austin! More

by Brooke C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Hannah Brusseau , Wills Philyaw, Mateo Castrillon Restrepo
Jan 29, 2021 -

Kia of North Austin responded

Brooke, thank you for coming to see us, and congrats on your new Kia Telluride!

January 27, 2021

This place is amazing! I bought a fantastic car from them! I had some problems with the service department but they fixed it and it all worked out! I highly recommend this location for all your used car More

by jerryaustinite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bailey
Jan 28, 2021 -

Kia of North Austin responded

Thank you so much for taking the time out of your day to leave us a positive review. We are thrilled we could provide you with an excellent dealership experience!

January 26, 2021

Wills was amazing. He worked hard to get me all the bells and whistles I wanted in my new car. He has a great personality and was easy to work with. More

by Ebony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vance Messick, Wills Philyaw
Jan 26, 2021 -

Kia of North Austin responded

We are so happy we could provide you with an amazing car buying experience. Thank you for taking the time to leave us a positive review and congrats on your new vehicle!

January 11, 2021

Don't Know WHY Kia is Added $10,000 (MORE) than the List Price of the Telluride. After Kia has had a Recall on Some of there Model that Need Work and have Catch on Fire Also. I Guess Kia is Trying to Make U More

by john137
Price
Recommend Dealer
No
Employees Worked With
Client Care Manager, Wills Philyaw
Jan 12, 2021 -

Kia of North Austin responded

John, All pricing is fully disclosed and transparent. We appreciate the opportunity! Respectfully, Ben Klein GM

Jan 25, 2021 -

john137 responded

Do You Want the opportunity to Do what? I Know Your Pricing is fully Transparent After You Ask for it and NOT on the Vehicle that You are Looking at when it Used to be. You have to Ask for it and then You will Also be Transparent with the EXTRA $10,000 Above the Cost. You Still Didn't TELL Me the Opportunity You would Do??? Will wait for Your Response before You will See More Comments on Twitter and Facebook and YouTube. Thanks

January 09, 2021

My wife had been researching vans in the area and came upon a family upgrade for us. We were not anticipating on purchasing a vehicle that day, but Wills made the process so easy for us! More

by Eckou1972
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw
Jan 11, 2021 -

Kia of North Austin responded

Thank you for giving us a chance to help you find your new family vehicle!

January 06, 2021

A great experienceSuper nice staffClean and well A great experience Super nice staff Clean and well designed facility Great looking cars.... Wills did EVERYTHING he could to get me into a new car More

by Susan_doyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw
Jan 06, 2021 -

Kia of North Austin responded

Susan, we are so happy to hear that your time at our dealership was full of such positive experiences. Thank you so much for your kind words and congrats on your new vehicle!

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