Kia of North Austin

Southwest Kia dealership always takes care of me. Arturo is amazing and he always makes you feel at ease when you come in to get your car repaired or get an oil change. I feel safe and reassured knowing Sou is amazing and he always makes you feel at ease when you come in to get your car repaired or get an oil change. I feel safe and reassured knowing South west Kia has my car in their best interest. More

Very busy dealership. Every one was very courteous. During busy hours may want to have staff on hand to assist customers. Jamie knows cars and this product well. Jamie can answer any question and if During busy hours may want to have staff on hand to assist customers. Jamie knows cars and this product well. Jamie can answer any question and if he doesn’t know the answer he relays that he does not know something but follows with that he will find out the answer. Jamie is prompt in finding out the correct answer to any question he does not know and that is rare in most car dealerships. More

My only compliant was the person answering the phone in the service department. She was rude, i gave her my number 3 times and sh continued to say i was not listed...when i repeated for the 4th time she fo the service department. She was rude, i gave her my number 3 times and sh continued to say i was not listed...when i repeated for the 4th time she found both of our cars. More

Eugene was friendly and efficient, my Kia was serviced in very short time..Good Job very short time..Good Job More

Someone took a jar full of quarters from my car while being serviced and it was not found. being serviced and it was not found. More

Service department is well maintained and efficient. Easy to get an appointment. Facility well maintained and clean, especially service department. The service manager John is accessible when necessary. Wait to get an appointment. Facility well maintained and clean, especially service department. The service manager John is accessible when necessary. Waiting area is comfortable and clean. More

Great customer service experience d over there. Service people knew what they are doing and offers you all the options that is best for you, people knew what they are doing and offers you all the options that is best for you, More

I am from Dallas. While in Austin area my car lit up a check engine light. It had be less then a month that I was at my Mesquite Southwest Kia for a check engine light. I spoke to Manny on the phone and h check engine light. It had be less then a month that I was at my Mesquite Southwest Kia for a check engine light. I spoke to Manny on the phone and he was able to get me right in that day. I was supposed to be driving back to Dallas. Come to find out there was very little oil, the funny thing was my oil light never came on and I guess they forgot to check my oil at the Mesquite Southwest Kia when it was there., a few weeks ago. More

Shawn and team are so nice and easy to work with, whether I need regular maintenance or have car problems. Thank you so much for all your help over the years!! I need regular maintenance or have car problems. Thank you so much for all your help over the years!! More

Prompt service, friendly staff, keep you informed, and clean waiting area. clean waiting area. More