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Kia of North Austin

Austin, TX

4.8
1,971 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *Our non-commissioned sales professionals are focused on meeting your needs to ensure you are satisfied throughout the entire buying experience. *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 1,971 reviews

June 14, 2020

Just got our third leased car from the Austin Southwest Kia. That should be enough to confirm that we like both Kia and the dealership. The Sorentos we have leased have gotten better and better over the ye More

by Wradding
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Z (finance), Michael Webb
Jun 15, 2020 -

Kia of North Austin responded

We are doing our best to properly adjust and accommodate our guests during these complicated times. Thank you so much for coming to see us and congrats on your third new vehicle!

June 14, 2020

they are the best, i went to the round rock location but i didn't like them, i think the south west kia one is by far is the best. More

by alexkk17
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wills Philyaw
Jun 15, 2020 -

Kia of North Austin responded

We are sorry to hear about your experience at our Round Rock location. We do our best to ensure that our guests receive the best possible car buying experience at all of our locations. We are thrilled we could still get you taken care of back and on the road. Thank you for the kind review and congrats on your new vehicle!

June 11, 2020

Michael was super helpful and amazing to work with. He made the whole process laid back and easy to go through! We love Southwest Kia Austin! More

by Jacesmommy85
Recommend Dealer
Yes
Employees Worked With
Michael Webb
Jun 12, 2020 -

Kia of North Austin responded

Thank you guys for coming to see us and congrats on your new vehicle!

June 11, 2020

Very helpful staff. Wills was responsive to all of our inquiries. He took his time explaining every feature of our new SUV. He made sure we were comfortable with every step of the process. More

by JackieB
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw
Jun 11, 2020 -

Kia of North Austin responded

Jackie, we do our best to make sure our car buying experience is educational. When you drive off our lot you should be an expert on the unique features of your new vehicle. Thank you for the kind review and congrats on your new vehicle!

June 10, 2020

I purchased a used vehicle here. What sets this dealership apart from the rest is their customer service. They were the first to respond about the car I was interested in and listened to me. Once a More

by Beni C.
Recommend Dealer
Yes
Employees Worked With
Jason, Vance Messick, Wills Philyaw, Tamara Petermann
Jun 10, 2020 -

Kia of North Austin responded

Beni, we strive to provide a stress-free and accessible car experience to all of our guests. We are thrilled we could get you taken care of and provide you with incredible customer service. Thank you for the kind review and congrats on your new vehicle!

June 07, 2020

Wills is the best! Kept me informed every step of the way, was very conscientious during this Covid19 car buying experience. Love my beutiful Telluride! More

by Vanessa Hemingway
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw
Jun 08, 2020 -

Kia of North Austin responded

Vanessa, we are doing our best during these challenging times! Thank you so much for coming to see us and congrats on your all-new 2020 Kia Telluride!

June 04, 2020

Love my new Seltos!! Willis was great from beginning to end! Never felt pressured and very he was informative! Ask for Willis he is great! More

by N.
Recommend Dealer
Yes
Employees Worked With
Vance Messick, Wills Philyaw
Jun 04, 2020 -

Kia of North Austin responded

We are thrilled we could get you taken care of!. having a non-comminsioned sales team allows us to ensure that we are only focused on finding you the right car for your needs. Thank you for the kind review and congrats on your new 2021 Kia Seltos!

June 02, 2020

It was an absolute pleasure working with Wills Philyaw at Southwest KIA Austin; my experience buying a new car could not have went any smoother! More

by RM
Recommend Dealer
Yes
Employees Worked With
Derek and Z, Wills Philyaw
Jun 03, 2020 -

Kia of North Austin responded

We are thrilled we could provide you with a smooth car buying process. Thank you for the kind review and congrats on your 2020 Kia Soul!

May 29, 2020

I created a lot of problems for Michael because of my financial issues coupled with my high expectations. Michael stayed patient throughout and came through for me. He got me what I wanted at a reasonabl More

by garygjames
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vance Messick, Michael Webb
Jun 01, 2020 -

Kia of North Austin responded

Gary, we are here to serve you regardless of your circumstance or expectation. Thank you for your kind review and congrats on your new Kia Sorento!

May 27, 2020

We have bought 5 cars now from Southwest Kia in Austin, we will never go to another dealership. Wills was amazing from the time I got on the phone with him until the time I took possession of our new car h More

by roychaplin2015
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw
Jun 01, 2020 -

Kia of North Austin responded

Roy, we are thrilled to call you a valued member of our Southwest family. Thank you for the kind words and congrats on that 5th new vehicle!

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