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Kia of North Austin

Austin, TX

4.8
2,100 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,100 reviews

June 29, 2021

I'm very pleased with the service, and you all are done at a timely matter. Thank you all. More

by SARAMENDEZ1112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Camberlin
Jun 30, 2021 -

Kia of North Austin responded

Hi Sara, It was our pleasure to help! Thank you very much for your time and business. We look forward to seeing you again in the future at Kia of North Austin.

June 26, 2021

Destinie and her team was amazing throughout the whole process. More

by ANTHONYRUSSELLANGULO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Martinez
June 25, 2021

Have an issue with my new car and haven’t been able to bring it to service because of the change to a new ownership More

by CVELASCO65
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Calvin Coffee, Derek Martinez
June 25, 2021

I had a great experience the customer service is awesome More

by B52JET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
June 24, 2021

Wonderful and accommodating. I always feel comfortable when I wait on my vehicle. More

by MARCIABAILEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
June 24, 2021

Service personnel always pleasant and helpful. Pricing a little higher than other places for same service but convenience of service for other issues keeps me there at this time. More

by PATRICIAOTT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
June 24, 2021

Very disappointed with $$ charged for 60k mileage when I was told did most of it and then wouldn't honor a oil change discount, my total for my visit was $680+ Just very disappointed! More

by ERINMO57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane or Shawn, Eugene Penberg
June 24, 2021

The dealership is always professional and friendly. They always take care of my needs in a timely manner. More

by JUDYATINKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
June 23, 2021

Everyone is very friendly and no pressure to purchase a car that you don't want. The experience was good and would suggest Southwest Kia to anyone needing a vehicle! More

by DOUG.CHADWICK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bailey, Susan
June 23, 2021

Great knowledgeable friendly service, work done on time and great results More

by TDSTIVRINS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harrison Stivrins
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