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Kia of North Austin

Austin, TX

4.8
2,033 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,033 reviews

April 14, 2021

Wills Philyaw is the best person that I have ever worked with. This is the 4th Kia I have purchased from him. It took no time to get everything taken care of. I have recommended him to several friends and t More

by Waskaly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Durst, Wills Philyaw
Apr 15, 2021 -

Kia of North Austin responded

Thank you for your kind review and kind reccommendations. We are thrilled we could be of service.

April 12, 2021

Wills was wonderful to work with. He made the buying process easy and we never once felt pressured. Wills answered all our questions and took great care of us. More

by erika484
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw
Apr 13, 2021 -

Kia of North Austin responded

We are thrilled we could provide you with an easy and accessible car buying experience. Thank you for your kind review and congrats on your new vehicle?

March 25, 2021

Wills is absolutely amazing and the true definition of customer service excellence! He made sure I got exactly what I wanted, gave his expert advice and truly listened to my specific needs. He even went t More

by Nuith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw
Mar 26, 2021 -

Kia of North Austin responded

We are thrilled to hear how Wills made your first new car buying experience a phenomenal adventure. Thank you so much for your incredibly kind feedback and congrats on your new vehicle.

March 19, 2021

I got my last lease with Wills and had such good service. I came back again and had excellent service and would highly recommend Wills, he really listens to what you want. More

by bebtef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw
Mar 22, 2021 -

Kia of North Austin responded

Thank you so much for being a valued member of our Southwest Kia family and congrats on your new vehicle!

March 16, 2021

amazing experience! i am still in shock. Wills was super quick and stress free when it came to finding my car and finishing paperwork. 10/10 recommend! More

by abbeymayer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw
Mar 18, 2021 -

Kia of North Austin responded

Abbey, congrats on your new vehicle!

March 03, 2021

Wills went above and beyond to make sure I got exactly what I wanted. I really appreciate great customer service which he delivered! He made the process very easy and stress free. More

by TTM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw
Mar 03, 2021 -

Kia of North Austin responded

We love to hear feedback about stress-free experiences because it means we are doing something right. Thank you so much for your kind review and congrats on your new Kia!

March 02, 2021

I came into the dealership without a specific car in mind. Wills helped me and my husband find the best car for my needs. He was very helpful and honest about every part of the buying process. Thanks fo More

by spmarquez
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw
Mar 03, 2021 -

Kia of North Austin responded

We are always happ[y to hear about the excellent experiences our guests have in our dealership. Thank you so much for taking the time to leave us a kind review and congrats on your new Kia Sportage!

March 01, 2021

Wills was the most helpful car salesman I’ve ever come across! The process of buying a car has always been a hassle but wills and everyone at southwest Kia Austin made it such a breeze. More

by Ronnie123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wills Philyaw
Mar 02, 2021 -

Kia of North Austin responded

We make it a daily mission to provide an easy and accessible car buying experience to every guest that enters our dealership. Thank you so much for the kind review and congrats on your new vehicle.

February 26, 2021

I honestly was amazed with the service I recieved from this dealership because when I went to the south location last year it was horrible, but Richard and Brian really treated me with care and put a big More

by jakyiam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian
Mar 01, 2021 -

Kia of North Austin responded

We are sorry to hear about your car getting damaged during the inclement weather but we ar ethrilled we could provide you with an excellent dealership experience. Thank you so much for your feedback and congrats on your new vehicle!

February 25, 2021

Loving my new 2021 KIA Forte, Destinie & Richard are amazing in finding and leading me in the right direction. He’s one of the best Salesman around. Just as excited as I was. Thank You KIA.. More

by Roxy0329
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2021 -

Kia of North Austin responded

We are thrilled we could provide you with an excellent car buying experience. Thank you for your kind review and congrats on your 2021 Kia Forte!

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