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Kia of North Austin
Austin, TX
2,033 Reviews
Our WHY-
We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process.
HOW?
*We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership.
*Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online!
*Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius.
*As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,033 reviews
June 22, 2021
Overpaid, I mean way overpaid! 300.00 for a battery, feel 100% ripped off. I don’t care how many tests you did. Telling me the battery cost over 200.00 then charging for labor, explaining it was a special ba 100% ripped off. I don’t care how many tests you did. Telling me the battery cost over 200.00 then charging for labor, explaining it was a special battery made me sick. But he stood and looked me in the face with this explanation. Can’t afford you and want my money back. HA, fat chance. I’m female so maybe that’s why I was taken advantage of!? More
by CVICKI45
Verified CustomerEmployees Worked With
Eugene Penberg
June 22, 2021
Efficient service department, hard to communicate with cashier due to the COVID barrier cacoon made from plexiglass. I'm usually very satisfied with Southwest Kia Service. cashier due to the COVID barrier cacoon made from plexiglass. I'm usually very satisfied with Southwest Kia Service. More
by DRTURBO987
Employees Worked With
Eugene Penberg
June 22, 2021
This was my first service appointment for my 2021 Sorento. From being greeted and told where to park to the (short) time spent waiting, everyone was extremely helpful, courteous and respectful of my Sorento. From being greeted and told where to park to the (short) time spent waiting, everyone was extremely helpful, courteous and respectful of my time. I was very impressed! More
by TAMMYDUTY
Employees Worked With
Eugene Penberg
