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Kia of North Austin

Austin, TX

4.8
2,101 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,101 reviews

September 01, 2021

Everything went very smoothly. All staff were very friendly and helpful. I would recommend this dealership to any and every one. Thanks for my new car. More

by awhitley999
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Griles
Sep 02, 2021 -

Kia of North Austin responded

Hello, thank you so much for taking the time to leave us a recommendation with such kind words. Jamie and our entire team at Kia of North Austin work diligently to provide each customer with a five-star experience at every visit. Thank you so much for choosing us for your automotive needs.

September 01, 2021

Very satisfied with Kia of North Austin service . Friendly and efficient with what they do. I will recommend to my family and friends 100%. Try it!!! More

by rvletty51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Silva
Sep 02, 2021 -

Kia of North Austin responded

Hello, thanks for the five stars and the recommendation. Arturo and our entire team at Kia of North Austin strive to provide every customer with an extraordinary visit, every time. We look forward to serving you now and well into the future.

September 01, 2021

All the staff was awesome - super nice, friendly, considerate and not pushy. Giving honest advices and their best efforts to accommodate us. We came in on a Thursday and it was a crazy busy day. I More

by sara.heaton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Martinez, Michael Webb
Sep 02, 2021 -

Kia of North Austin responded

Hello Sara, thank you so much for taking the time to leave us a recommendation with such kind words. Derek, Michael and our entire team at Kia of North Austin work diligently to provide each customer with a five-star experience at every visit. Thank you so much for choosing us for your automotive needs.

September 01, 2021

Really patient and amazing staff. Richard really took the time to show me cars that I would like and took the time to explain all the features they carried More

by Abyhurby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Kia of North Austin responded

Hello, thank you for the kind words and recommendation. Our team at Kia of North Austin, especially Richard, are proud to provide each customer with an extraordinary experience at each visit. Thanks for choosing us for your automotive needs.

August 31, 2021

I always bring my car to the dealership, because I can depend on good service and good parts. Plus everyone is very helpful and explains everything to me. I know it’s sometimes a little expensive compared More

by Elaina munzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The young lady who takes your payment, friendly charming helpful I don’t know her name., Derek Martinez, Eugene Penberg, Wills Philyaw, Ben Klein, Jamie Griles, Michael Webb, Ivan Rodriguez, Tamara Petermann
Sep 03, 2021 -

Kia of North Austin responded

Hello Elaina, Thanks so much for taking the time to recognize our team at Kia of North Austin and their hard work. Each team member strives to provide an extraordinary service for every customer, every time. Thanks again for choosing us and we look forward to seeing you at your next scheduled service visit!

August 31, 2021

Prompt and straight to the point. There were no hidden fees, no prsssure in buying or feeling of been belittled. Will definitely go back for my next telluride! More

by leylashaath
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Hannah, Miguel, Derek Martinez
Aug 31, 2021 -

Kia of North Austin responded

Thank you so much for the kind words and five stars! Our team at Kia North Austin strives to provide five-star experiences for every customer, every time!

August 31, 2021

Joseph and Susan were great! Both are pleasant, knowledgeable, and professional. Not too long into the conversation with Joseph, and I knew I was in good hands. Based on that, I would definitely r More

by Alex Tubbs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph. Susan
Sep 02, 2021 -

Kia of North Austin responded

Hello Alex, thank you so much for taking the time to leave us a recommendation with such kind words. Joseph, Susan, and our entire team at Kia of North Austin work diligently to provide each customer with a five-star experience at every visit. Thank you so much for choosing us for your automotive needs.

August 31, 2021

It is very clean and the service staff are very nice and the don't try to upsell you! I don't go to Toyota for servicing any more as they have made some bad recommendations for my car (like flushing the tra More

by phaseblue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel, Eugene Penberg
Sep 03, 2021 -

Kia of North Austin responded

Hello, Thanks for your positive feedback. Our entire team including Daniel and Eugene value this recommendation. Hope to see you again soon at Kia of North Austin!

August 31, 2021

Kia of North Austin is always professional and helpful! Better than any dealership in the area. I travel out of my way to go here if possible. More

by and32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein, Eugene Penberg
Sep 02, 2021 -

Kia of North Austin responded

Hi, thank you so much for the five-star recommendation. We value your feedback at Kia of North Austin and look forward to seeing you again!

August 31, 2021

I’m very well pleased, Excellent friendly service. Very professional and helpful staff. Always a pleasure visiting your dealership and having my wife’s car serviced. More

by txric44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg, Ben Klein
Aug 31, 2021 -

Kia of North Austin responded

Thank you so much for the positive feedback. Our team at Kia of North Austin works hard to make sure each customer has a five-star experience at each visit. We look forward to serving you and your wife well into the future!

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