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Kia of North Austin
Austin, TX
2,035 Reviews
Our WHY-
We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process.
HOW?
*We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership.
*Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online!
*Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius.
*As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,035 reviews
June 24, 2021
Service personnel always pleasant and helpful. Pricing a little higher than other places for same service but convenience of service for other issues keeps me there at this time. little higher than other places for same service but convenience of service for other issues keeps me there at this time. More
by PATRICIAOTT
Verified CustomerEmployees Worked With
Eugene Penberg
June 24, 2021
Very disappointed with $$ charged for 60k mileage when I was told did most of it and then wouldn't honor a oil change discount, my total for my visit was $680+ Just very disappointed! was told did most of it and then wouldn't honor a oil change discount, my total for my visit was $680+ Just very disappointed! More
by ERINMO57
Employees Worked With
Shane or Shawn, Eugene Penberg
June 23, 2021
Everyone is very friendly and no pressure to purchase a car that you don't want. The experience was good and would suggest Southwest Kia to anyone needing a vehicle! car that you don't want. The experience was good and would suggest Southwest Kia to anyone needing a vehicle! More
by DOUG.CHADWICK
Employees Worked With
Bailey, Susan
June 23, 2021
Southwest Kia dealership always takes care of me. Arturo is amazing and he always makes you feel at ease when you come in to get your car repaired or get an oil change. I feel safe and reassured knowing Sou is amazing and he always makes you feel at ease when you come in to get your car repaired or get an oil change. I feel safe and reassured knowing South west Kia has my car in their best interest. More
by MARIELACULVER
Employees Worked With
Arturo-Service
June 23, 2021
Very busy dealership. Every one was very courteous. During busy hours may want to have staff on hand to assist customers. Jamie knows cars and this product well. Jamie can answer any question and if During busy hours may want to have staff on hand to assist customers. Jamie knows cars and this product well. Jamie can answer any question and if he doesn’t know the answer he relays that he does not know something but follows with that he will find out the answer. Jamie is prompt in finding out the correct answer to any question he does not know and that is rare in most car dealerships. More
by ANN.ROSENKOETTER
Employees Worked With
Jamie Griles
June 23, 2021
My only compliant was the person answering the phone in the service department. She was rude, i gave her my number 3 times and sh continued to say i was not listed...when i repeated for the 4th time she fo the service department. She was rude, i gave her my number 3 times and sh continued to say i was not listed...when i repeated for the 4th time she found both of our cars. More
by Barbara
Employees Worked With
Eugene Penberg
