Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kia of North Austin
Austin, TX
2,101 Reviews
Our WHY-
We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process.
HOW?
*We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership.
*Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online!
*Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius.
*As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,101 reviews
September 04, 2021
Awesome customer service and care both in sales and finance department. Wills and James worked their magic and got me into a newer car with a car payment to within my budget. Levi made the paperwor finance department. Wills and James worked their magic and got me into a newer car with a car payment to within my budget. Levi made the paperwork process smooth and easy. Thank you all for making this process easy. More
by Michelle S.
Employees Worked With
Wills Philyaw
September 03, 2021
Excellent dealership. Everyone I spoke to was very knowledgeable and enthusiastic about their job. Destinie and Richard were great and an absolute pleasure to work with. Overall great experience. knowledgeable and enthusiastic about their job. Destinie and Richard were great and an absolute pleasure to work with. Overall great experience. More
by Karla Ibanez
Verified CustomerSeptember 03, 2021
Everyone was very friendly and helpful. Richard was extremely knowledgeable and helped us a lot to figure our what we wanted. He was able to answer all our questions and was very hospitable. extremely knowledgeable and helped us a lot to figure our what we wanted. He was able to answer all our questions and was very hospitable. More
by rla989
Employees Worked With
September 03, 2021
Service personnel not explaining what services consist of. Not paying attention to work already done. Overcharging customers for unnecessary work. Not happy with service at all. of. Not paying attention to work already done. Overcharging customers for unnecessary work. Not happy with service at all. More
by esdaile
Employees Worked With
Arturo Silva, Eugene Penberg
September 03, 2021
This Kia north Austin never disappoints I purchased a car there like in 2013 I got a Kia Sorento and the process in buying it back then was very good it was a little different this time but not bad there like in 2013 I got a Kia Sorento and the process in buying it back then was very good it was a little different this time but not bad More
by juantariojas
Employees Worked With
Last name coffee
September 03, 2021
Our salesman was excellent he didn’t pressure us at all he was extremely helpful the dealership was very busy but we got in and out of there in not too very long and they had the car I’ve been looking for he was extremely helpful the dealership was very busy but we got in and out of there in not too very long and they had the car I’ve been looking for for three months. I would definitely return to buy a car at North Austin Kia. More
by L Adams
Employees Worked With
Sahil ?
September 02, 2021
Excellent fast service and very best customer service. Would most definitely bring my vehicle back here for any further needed service and or repairs. Thanks Would most definitely bring my vehicle back here for any further needed service and or repairs. Thanks More
by bmiller5754
Employees Worked With
Shaun, Eugene Penberg
September 02, 2021
This dealership always provides an excellent level of service. They put the customer needs first. The best service I've ever been provided by a dealership. service. They put the customer needs first. The best service I've ever been provided by a dealership. More
by Eyackm
Employees Worked With
Eugene Penberg
September 02, 2021
Thank you for the attentiveness and customer service you all provide. I chose Kia of North Austin over any other dealership/service center because I feel welcomed each and every time and the service is alwa all provide. I chose Kia of North Austin over any other dealership/service center because I feel welcomed each and every time and the service is always stellar. More
by cabrown1016
Employees Worked With
Brian (Service), Eugene Penberg, Wills Philyaw
