Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kia of North Austin
Austin, TX
2,101 Reviews
Our WHY-
We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process.
HOW?
*We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership.
*Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online!
*Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius.
*As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,101 reviews
September 08, 2021
Always friendly, very helpful as well as willing to go above and beyond to satisfy and meet my expectations whether it's questions or information regarding my worries or interests. Very Calm and relaxing above and beyond to satisfy and meet my expectations whether it's questions or information regarding my worries or interests. Very Calm and relaxing experience low stress and no doubts of genuine care and safety. More
by Nathanoertli2
Verified CustomerEmployees Worked With
Bryan(last name can't remember) service rep. 10 stars
September 08, 2021
I love visiting KIA of North Austin. Everyone is polite and very helpful. The waiting area is very comfortable with coffee and Wi-Fi. The service center always gets me in and out quickly and gives me a com and very helpful. The waiting area is very comfortable with coffee and Wi-Fi. The service center always gets me in and out quickly and gives me a complementary car wash with every visit. Manny is my favorite service manager. He always takes care to walk me through how long my service will take and let me know when I am finished. He always inspect my car to make sure it is in top condition and clean. Thank you KIA of N. Austin for always exceeding my expectations. More
by TAUNEEW
Employees Worked With
Manny - Service Department , Eugene Penberg, Jamie Griles
September 07, 2021
I enjoyed going to the Kia dealership, they are very professional and very quickly to respond to your needs! They did an awesome job with my vehicle! professional and very quickly to respond to your needs! They did an awesome job with my vehicle! More
by pat_browneyes
Employees Worked With
Arturo
September 06, 2021
This is the best kia Dealership , Mr. Shawn is always so Nice and all the other employees are Nice And polite. Thank You Kia for All You Do!!! Nice and all the other employees are Nice And polite. Thank You Kia for All You Do!!! More
by Bebe
Employees Worked With
Shawn, Eugene Penberg
September 06, 2021
Always professional service. Keeps my kia in good condition. Kept me informed about wait time. Clean waiting area. Free wi fi. Wait time was minimal condition. Kept me informed about wait time. Clean waiting area. Free wi fi. Wait time was minimal More
by SANDRAK39
Employees Worked With
Can’t remember his name. Excellent customer service , Eugene Penberg
September 06, 2021
There is definitely no waste if time in the service department. I don’t have to wait in line to start the service. They give me a complete report of what’s been done. department. I don’t have to wait in line to start the service. They give me a complete report of what’s been done. More
by BORENAUS
Employees Worked With
Eugene Penberg
September 05, 2021
Shane was absolutely great! He was helpful. He was nice. He was friendly. He was considerate. He was knowledgeable and charismatic. He took great care of us and what we were looking for. He was friendly. He was considerate. He was knowledgeable and charismatic. He took great care of us and what we were looking for. More
by Melly Montemayor
Employees Worked With
Shane, Ben Klein
September 04, 2021
Friendly and knowledgeable service advisors, super convenient ride service available while my vehicle was being serviced. Inside, there’s a fabulous coffee bar and snacks. convenient ride service available while my vehicle was being serviced. Inside, there’s a fabulous coffee bar and snacks. More
by SHANEMLAKE
Employees Worked With
Arturo
September 04, 2021
The customer service is awesome at Kia North Austin, from the receptionist, to sales, to finance!!! This is the best experience I've had in years! They are fair. I got a great price for my trade in and now I the receptionist, to sales, to finance!!! This is the best experience I've had in years! They are fair. I got a great price for my trade in and now I absolutely love my new kia sportage! Living the dream! #ChooseKia More
by Tiffany
Employees Worked With
Miguel Guerrero
