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Kia of North Austin
Austin, TX
2,101 Reviews
Our WHY-
We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process.
HOW?
*We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership.
*Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online!
*Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius.
*As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,101 reviews
September 10, 2021
I am very happy that I am back as a part of the Kia family, and I would like to thank everyone especially the Salman who was very kind and helpful, and also the wonderful Susan she was an excellent. m family, and I would like to thank everyone especially the Salman who was very kind and helpful, and also the wonderful Susan she was an excellent. my love and appreciation to all great company and a wonderful stuff. More
by Maher_khaleel
Employees Worked With
Susan, Michael Webb
September 10, 2021
They always try to give their customers good service. Also they want to keep smiling. There is good place to wait and good coffees, drinks and snacks. Also they want to keep smiling. There is good place to wait and good coffees, drinks and snacks. More
by Jaeboohan
Verified CustomerEmployees Worked With
Arturo Silva and Shawn, Eugene Penberg
September 10, 2021
The best dealership for customer service. Very friendly and helpful staff, specifically in service department. Kept me updated while I waited for my car. Comfortable waiting area. and helpful staff, specifically in service department. Kept me updated while I waited for my car. Comfortable waiting area. More
by WENDYG1118
Employees Worked With
Eugene Penberg
September 10, 2021
Service rep was very helpful. Oil change finished quickly. Reminded me of recalled parts that needed to be replaced. Suggested replacing filters. Next time yes. quickly. Reminded me of recalled parts that needed to be replaced. Suggested replacing filters. Next time yes. More
by B. Sweat
Employees Worked With
Eugene Penberg
September 10, 2021
Great customer service from our sales associate Wills. He listened to want we wanted and made the process super easy and enjoyable. He also followed up with us the very next day to schedule the service He listened to want we wanted and made the process super easy and enjoyable. He also followed up with us the very next day to schedule the service we had requested. More
by Robbierobinson718
Employees Worked With
Wills Philyaw
September 09, 2021
I recently bought a kia sportage and wanted to give a big thanks to Josh in finance,Richard Williams in sales and my go to girl Destinie Smith. They were awesome and I am so proud of my new suv. big thanks to Josh in finance,Richard Williams in sales and my go to girl Destinie Smith. They were awesome and I am so proud of my new suv. More
by Iswright1972
Employees Worked With
September 09, 2021
This place is the best, John and his team really car about their customers and treat them like friends and family. Will not go to anyone else. about their customers and treat them like friends and family. Will not go to anyone else. More
by G.PENBERG
Employees Worked With
Eugene Penberg, Ben Klein
September 09, 2021
The staff is always helpful and courteous. My only concern is a lack of progress reports if I am waiting at the dealership. If my vehicle is being moved out of sight or out for more than a few minute concern is a lack of progress reports if I am waiting at the dealership. If my vehicle is being moved out of sight or out for more than a few minutes, I would like to be advised. More
by GGOURAUD
Employees Worked With
Eugene Penberg
September 09, 2021
Ben Klein and his team are amazing! Always super efficient and friendly! We have bought our last 7 cars from Ben and refer everyone we know to him! efficient and friendly! We have bought our last 7 cars from Ben and refer everyone we know to him! More
by nancy.hurd
Employees Worked With
Ben Klein, Eugene Penberg
