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Kia of North Austin
Austin, TX
2,035 Reviews
Our WHY-
We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process.
HOW?
*We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership.
*Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online!
*Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius.
*As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,035 reviews
August 23, 2021
The employees of Kia of North Austin are very courtious and spend as much time as it takes to explain a problem and what it will take to fix it. They tell me what needs to be done but don’t pressure me to and spend as much time as it takes to explain a problem and what it will take to fix it. They tell me what needs to be done but don’t pressure me to do it. More
by DORISABROWN
Verified CustomerEmployees Worked With
Eugene Penberg
August 23, 2021
Kia of North Austin did a great job taking care of me. I waited for the service. Everything was explained in detail. I’m Very happy with the experience. waited for the service. Everything was explained in detail. I’m Very happy with the experience. More
by melissasupersitter
Employees Worked With
Eugene Penberg, Ben Klein
August 23, 2021
Fast and courteous service. I appreciated the extra courtesy ride to/from home while my vehicle was being serviced. Very professional. Thank you so much! courtesy ride to/from home while my vehicle was being serviced. Very professional. Thank you so much! More
by Emptyowe
Employees Worked With
Brian Hall
August 23, 2021
Very prompt to serve on arrival. Friendly and professional. Keep the customer updated if an additional part or recall needs to be updated/ replaced in your vehicle. professional. Keep the customer updated if an additional part or recall needs to be updated/ replaced in your vehicle. More
by benthere57
Employees Worked With
Manny Bernal, Eugene Penberg
August 23, 2021
They always has the best customer service. Customer service is always great.Their service department is always the best.They always try their best to take you in and take care of you. service is always great.Their service department is always the best.They always try their best to take you in and take care of you. More
by GURPREET12485
Employees Worked With
Eugene Penberg
August 23, 2021
Service department always over delivers. Fantastic experience every time! The service engineers found a rock under the inner break pad cover. No more scraping sounds! experience every time! The service engineers found a rock under the inner break pad cover. No more scraping sounds! More
by HEATHER60
Employees Worked With
Manni
August 23, 2021
Very professional, responsive and courteous staff and experience. I had recently purchased a used vehicle from them, a few things needed fixing up and they took care of it with no issues experience. I had recently purchased a used vehicle from them, a few things needed fixing up and they took care of it with no issues More
by tom
August 22, 2021
Wills far exceeded our expectations today. From having a car we talked about “drive ready” when we arrived, to escorting me around the lot in the Texas heat, he was solely focused on getting us the perfect car we talked about “drive ready” when we arrived, to escorting me around the lot in the Texas heat, he was solely focused on getting us the perfect vehicle for my daughter. More
by dinabooboo
Employees Worked With
Derek Martinez, Wills Philyaw
August 20, 2021
KIA Service department was very friendly and helpful with my maintenance. They explained everything that needed to be done. I will be coming back the next time I need to get an oil change. my maintenance. They explained everything that needed to be done. I will be coming back the next time I need to get an oil change. More
by Jybrhino
Employees Worked With
Manny, Eugene Penberg
