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Kia of North Austin
Austin, TX
2,035 Reviews
Our WHY-
We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process.
HOW?
*We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership.
*Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online!
*Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius.
*As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,035 reviews
August 26, 2021
Took the car to repair the air condition and they told me that it wasn’t anything wrong with the AC a day later it’s not cooling at all again and I have to drive an hour to the service center again in the n that it wasn’t anything wrong with the AC a day later it’s not cooling at all again and I have to drive an hour to the service center again in the next days to take the car we Leaf an hour away in Burnet Texas they replace the oil and rotate the tires and they did a good job on that but I really took the car because the problem with the air condition More
by Giovanni
Verified CustomerEmployees Worked With
Eugene Penberg
August 25, 2021
The service was timely and the communication was excellent! The staff kept me informed on the service work and details all the way through, and everyone is super friendly. excellent! The staff kept me informed on the service work and details all the way through, and everyone is super friendly. More
by ANDREWBOUSKA95
Employees Worked With
Eugene Penberg
August 25, 2021
Manual is always a pleasure to work with! Super freaking friendly and always has my best interest in mind. He is always very quick and attentive and really makes me feel like a valued customer unlike many o friendly and always has my best interest in mind. He is always very quick and attentive and really makes me feel like a valued customer unlike many other places that make you feel like they are just there to make money and don’t really like their jobs. I hope y’all treat him right and pay him lots! He definitely deserves it! More
by JERR4BEAR
Employees Worked With
Manual bernal, Eugene Penberg
August 24, 2021
Easy to schedule online. Friendly service. Very transparent. Not pushy with recommendations. Service was completed within the time period as stated. Waiting area was nice. transparent. Not pushy with recommendations. Service was completed within the time period as stated. Waiting area was nice. More
by MERRILL_JONES
Employees Worked With
Eugene Penberg
August 24, 2021
Great Kia service store. Clean showroom floor. Service reps are very knowledgeable and helpful.making an appointment online is made easy and complete. I love my Kia! reps are very knowledgeable and helpful.making an appointment online is made easy and complete. I love my Kia! More
by JESSGBROWN
Employees Worked With
Eugene Penberg
August 24, 2021
Always feels like I'm top priority when I walk through the door! I love my Kia!! Daniel was the best and took care of me with no hesitation. the door! I love my Kia!! Daniel was the best and took care of me with no hesitation. More
by VCOLEMAN
Employees Worked With
Daniel Epstein, Eugene Penberg
August 24, 2021
Great service and dealership! Thank you John and Bryan for your help! Also, Harrison (tech) deserves a raise! Thank you all for your service and assistance. for your help! Also, Harrison (tech) deserves a raise! Thank you all for your service and assistance. More
by BaldBanana
Employees Worked With
Bryan, Harrison, Ben Klein
August 24, 2021
Joseph Weathersby was very knowledgeable in his craft by taking initiative and making sure I received the best experience during my sale. He assured all my request were met to the highest standard and did n taking initiative and making sure I received the best experience during my sale. He assured all my request were met to the highest standard and did not keep me waiting. Joseph also recruited the help of sales managers, service department workers and fellow colleagues to assist whenever I had questions or needed further assistance. Overall, the dealership provided great customer service, quick results and an amazing deal! More
by elsansom
Employees Worked With
Weathersby, Joseph, Eugene Penberg, Jamie Griles
