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Kia of North Austin

Austin, TX

4.8
2,035 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,035 reviews

September 02, 2021

Excellent fast service and very best customer service. Would most definitely bring my vehicle back here for any further needed service and or repairs. Thanks More

by bmiller5754
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun, Eugene Penberg
Sep 03, 2021 -

Kia of North Austin responded

Hello Thanks for the kind words and five stars! Eugene, Shaun and our entire team at Kia of North Austin aim to provide extraordinary service to our customers. Thanks for choosing Kia of North Austin for your automotive needs and we look forward to seeing you again soon.

September 02, 2021

This dealership always provides an excellent level of service. They put the customer needs first. The best service I've ever been provided by a dealership. More

by Eyackm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Sep 03, 2021 -

Kia of North Austin responded

Hello, , Thanks for the kind words. Our team at Kia of North Austin strives to provide extraordinary service to our customers. Thanks for choosing Kia of North Austin and we look forward to seeing you again soon.

September 02, 2021

The facility is clean. The service dept is friendly and helpful. However, sometimes I feel they try to sell you stuff you don't need. More

by bradleydistrict1
Recommend Dealer
Yes
Employees Worked With
Bryan, Eugene Penberg
Sep 02, 2021 -

Kia of North Austin responded

Hello, thank you for the kind words and recommendation. Our team at Kia of North Austin is proud to provide each customer with an extraordinary experience at each visit. Thanks for choosing us for your automotive needs.

Sep 02, 2021 -

Kia of North Austin responded

Hi Bradley, Thanks for the kind words and five stars. Eugene and the entire team at Kia of North Austin are proud to serve our customers.

September 02, 2021

Thank you for the attentiveness and customer service you all provide. I chose Kia of North Austin over any other dealership/service center because I feel welcomed each and every time and the service is alwa More

by cabrown1016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian (Service), Eugene Penberg, Wills Philyaw
Sep 03, 2021 -

Kia of North Austin responded

Hello, thank you so much for taking the time to leave us a recommendation & for the kind words. Wills, Eguene, and Brian are an integral part of our team at Kia of North Austin and we are grateful for the opportunity to serve customers just like you. Thanks for choosing us, and we look forward to serving you now and well into the future.

September 01, 2021

Really patient and amazing staff. Richard really took the time to show me cars that I would like and took the time to explain all the features they carried More

by Abyhurby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Kia of North Austin responded

Hello, thank you for the kind words and recommendation. Our team at Kia of North Austin, especially Richard, are proud to provide each customer with an extraordinary experience at each visit. Thanks for choosing us for your automotive needs.

September 01, 2021

All the staff was awesome - super nice, friendly, considerate and not pushy. Giving honest advices and their best efforts to accommodate us. We came in on a Thursday and it was a crazy busy day. I More

by sara.heaton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Martinez, Michael Webb
Sep 02, 2021 -

Kia of North Austin responded

Hello Sara, thank you so much for taking the time to leave us a recommendation with such kind words. Derek, Michael and our entire team at Kia of North Austin work diligently to provide each customer with a five-star experience at every visit. Thank you so much for choosing us for your automotive needs.

September 01, 2021

Very satisfied with Kia of North Austin service . Friendly and efficient with what they do. I will recommend to my family and friends 100%. Try it!!! More

by rvletty51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Silva
Sep 02, 2021 -

Kia of North Austin responded

Hello, thanks for the five stars and the recommendation. Arturo and our entire team at Kia of North Austin strive to provide every customer with an extraordinary visit, every time. We look forward to serving you now and well into the future.

September 01, 2021

Everything went very smoothly. All staff were very friendly and helpful. I would recommend this dealership to any and every one. Thanks for my new car. More

by awhitley999
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Griles
Sep 02, 2021 -

Kia of North Austin responded

Hello, thank you so much for taking the time to leave us a recommendation with such kind words. Jamie and our entire team at Kia of North Austin work diligently to provide each customer with a five-star experience at every visit. Thank you so much for choosing us for your automotive needs.

August 31, 2021

It is very clean and the service staff are very nice and the don't try to upsell you! I don't go to Toyota for servicing any more as they have made some bad recommendations for my car (like flushing the tra More

by phaseblue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel, Eugene Penberg
Sep 03, 2021 -

Kia of North Austin responded

Hello, Thanks for your positive feedback. Our entire team including Daniel and Eugene value this recommendation. Hope to see you again soon at Kia of North Austin!

August 31, 2021

Joseph and Susan were great! Both are pleasant, knowledgeable, and professional. Not too long into the conversation with Joseph, and I knew I was in good hands. Based on that, I would definitely r More

by Alex Tubbs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph. Susan
Sep 02, 2021 -

Kia of North Austin responded

Hello Alex, thank you so much for taking the time to leave us a recommendation with such kind words. Joseph, Susan, and our entire team at Kia of North Austin work diligently to provide each customer with a five-star experience at every visit. Thank you so much for choosing us for your automotive needs.

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